I am not sure if this is the right forum to discuss Hyundai service but since the surveys are being sent by Hyundai MC, I think this is the right forum. I took the matter with Hyundai, but so far no response. Have re-sent the email to different departments i.e. customercare and privacy, I do get acknowledgements that they have received the emails but they never address the issue.

Took my Santa Fe to local dealer for annula service and a day after, I got email to submit my review. I was honest and complained about the behaviour of the staff. I...Read more

I've had the Santa Fe for about 6 months now. It is a fantastic car. Great diesel engine provides solid torque whenever you need it. The transmission is pretty good if not a little jittery at lower speeds from time to time. Suspension rides maybe a touch firm but nothing to complain about. I particularly enjoy driving the Santa Fe in Sport mode, it becomes a completely different car and can be quick and engaging to drive. Steering provides good feedback. Turning circle is excellent for a car of its size.

Very practical and comfortable vehic...Read more

I have the MY2106 active diesel - YAY for cloth seats (leather is too hot in summer and too cool in winter for Perth)! The diesel is a dream to drive and city mileage is 8.3L/100kms on less than 10km trips - cant ask for better in my opinion.

After buying the car, we changed our habits a bit, and are now towing an offroad camper trailer with about 130kg ball weight. Local Hyundai fitted upgraded springs for $400 to uprate towball max from 100 to 150kg. But the constant need to check the weight ($50 scale needed) and consider how we use th...Read more

I had owned 2 Hyundai's prior to this purchase so we bought this car without even a test drive. When we picked it up, I was so impressed with the variety of modifications that could be made to suit my driving style. The seat can be adjusted up and down, the back seats can be shifted forward and back and I love the reversing camera. It does have a wind noise in the passenger side window which we have brought up twice with the dealer but they have assures us it is just the design of the car and there is nothing that can be done but it does get an...Read more

I just brought the 2017 Hyundai Santa Fe Active MY18 DM5 2.2 CRDi it is the best car I have driven in a long time. I have so far only driven it 70 km however it handles the extremely well and is super comfortable and beats my previous car being a 2013 Holden Cruze Sriv hands down. The customer service that Baker Hyundai Wodonga provided was second to none. The all staff that I had interactions with from Sales to Reception all were a delight to communicate with upholding to excellent outstanding and professional customer service delivery to myse...Read more

Purchased this SUV to tow our camper trailer and it has been great. When not towing it does well around tow and handles well on country roads. Feels solid and comfortable on long trips. The 6spd auto transmission is we ll mated to the 2.2 diesel and always is in the right gear for the task. It even down shifts as your slowing down. The interior has plenty of space and comfortable seating. The Active and Active X models represent great value. Only down side to the interior is the seats could have been a darker colour and the doors scuff easily...Read more

the steering problem is that the vehicle wanders from left to right.

1. There seems to be no feel of a center.
it is a continous battle whenever the vehicle goes to the left or right.

2. Driving at a speed of 70 and above is unsafe.
without the feel of center you have to mastered the control of wandering.

3. e-mailed hyundai customer care
The feel of care is only thru words....its just a way to empathize with the customer. ...Read more

Went for the active petrol auto as they had drive away special on this model (2015 - petrol only). The performance for the first 5000km or so was adequate (considering aus low speed limits). As the km's ticked away the powerplant came alive and now after 16,000km it is actually a pleasant, free revving unit. For what I paid driveaway, I believe it was a bargain considering 7 seats, awd, airbags (at the back- curtain) and auto transmission. The petrol is really a quiet unit and smoot to drive. Select manual shift and it really goes. Sure, it doe...Read more

We own a Hyundai Santa Fe Activ which we purchased as a demonstrator that had done only a few hundred kilometres, in June 2013. The vehicle now has 58,000 kms on the clock.

This car did not give us any trouble until just recently. In the space of a couple of months, when the car had only done 53,000 kms, the compressor in the air conditioner failed. Much more seriously, the viscous coupling, which transfers drive to the rear differential, failed and the rear differential itself was completely ruined and had to be replaced.

The last ...Read more