ikOala

This is ridiculous. Why provide further information when they have my name, address and credit card details? There is no way I am prepared to have my Driver's Licence stored electronically on a site such as this.

Were quick to resolve any issues i may have had. received all my packages and am very happy with quality. recommend the website to anyone trying to buy things online!

I never signed up and suddenly receiving spam emails to an email address I last used in 2010. I don't know where they found my information - but to receive 4 emails in 24 hours from a company I never shopped with is pretty bad.

Still waiting on an order from over 3 weeks ago. It was meant to be despatched from Aus but I doubt it.
Very disappointing especially as it stated on the website that the item is posted with 48hrs.
Customer service did not seem interested in my enquiry & told me order will arrive soon.

Bought a tablet cushion. When it eventually came..3 weeks later, the tablet cushion base padding was very thin and made of very light material. The slits or pockets were not wide enough to slide all of my tablet corners in, I could only cover 2 corners of the tablet diagonally and being made of very thin material it was unable to hold the weight of the tablet and therefore kept 'falling' out of the cushion, when it was picked up. A very disappointing cheap and shoddy product.

Put an order in on the 5th December, now the 28th and still no goods, do they take your order and then order from china, maybe not as have got items from china quicker. Will be ordering from other sites in future.

I ordered a small item on November 26 and I am still waiting for the item to be delivered and with no tracking details, lord knows where it is?????

I ordered a product in April. It hadn’t arrived by June. After many emails, each time thanking me for my patience and telling me they were contacting the suppliers I asked for a full refund. Some emails they never replied to at all and they didn’t reply back to my request for a refund until I emailed again and again telling them I was going to take it further. Finally this week after I received a reply and was told I had to wait for a refund as they had not received any paperwork I emailed through PayPal. The money was refunded within a matter of hours. My advice is don’t order through IKoala and if waiting for a refund if you went through Paypal do it through them. Disappointed, very very poor service all round.

Took the money straight away, 2 months later still no delivery, contacted them twice by email and got the run around.
I did get a refund from them, but only by going through PayPal.

Ordered goods on 17 March. Phoned two weeks later to check on order. Told coming from CHINA, not AUSTRALIA. Still waiting after over a month. Shocking customer service - have tried to call today 10 times and “experiencing high caller demand”. I am more than angry. Will never buy from this outfit again!

Ordered smart watch! Been waiting 2 months. Endless emails to them with no answer. Wont be ordering from them again. I will let Pay Pal interveen for my money back.

Terrible customer service and feed back I was told a product would be available in a certain month. Recommended I wait for 3 months. When called back to order they told me its in stock and didn't hear from them again. Only to call back and get told by another staff that its sold out. Worst place to purchase anything. In my opinion they simply don't need the business. I would strongly recommend going and looking elsewhere.

is this company for real .looks good But does not deliver .I would say do not buy from this lot, could be takers .just read what people are saying

I got tricked. Looks like an Aussie Company but it is not. Ordered a toy that said it could deliver by 4 December. Didn't made Xmas. Turns out is coming on slow boat from o/seas. 17 Jan still waiting. Emails get replies saying it is not due and I need to wait. Not happy Jan!

Thought I was buying from a company only 3 hrs away, an Australian company but item took a month to arrive because I discovered they were coming from Asia!!! Too long to wait for a couple of blanket bags!! Ridiculous!

Placed order on 11 Mayember. Followed up on 18 December. No reply still. No idea if my order will ever arrive but I have been charged. Will never buy from iKoala again.

Waiting for my delivery still, purchased on the end of September.. contacted the company and they cannot even provide trucking number! What a joke.. costumer service is hopeless and if you are reading it here before purchasing simply don't do it. Their answered me saying they cannot control delivery time...

Ordered product 2 months ago for a Christmas gift, still no processed email, no shipping number. Called only to be told it must be "lost" they could send it to me in 4-6 weeks. I won't hold my breath for it and have lost my $$$$
I strongly urge you to reconsider if ordering from this company as you are giving your hard earned cash to an off shore company. Just call and talk to [name removed] and you'll see what I mean.

First order didn’t arrive - finally received after 2 months, only to find the product is not genuine but fake!