I ordered 4 items & they sent only one of them!! I rang to find out where the other items are and was told that are have been sent in another package, WT. there was no tracking number nothing about this apparent 2nd package to be delivered.. I’ve contacted them a dozen times over the last few weeks and all I am getting is a lot of lip service promising me a refund, promising me that they will call me back (never did) etc. No matter how desperate you are do not deal with this company it is not worth the hassle. Try some Chinese cheap knockoff you will more then likely to get your item or at worst get a refund. These guys don’t care about customer service or their customers full stop.. they just take your money and run they are thieves!!!!

Idiots lost my order, couldn't account for the fact it hadn't shipped despite the fact that all the items were in stock. Seriously, I could have ordered from aliexpress in the middle of the global pandemic and it STILL would have arrived sooner than Jaycar's order LOL

Bought WiFi extender online including $16 rush postage. Product was complete rip-off, returned to a store and told to call regarding a postage refund. Have emailed and phoned several times in several weeks and stil no answer for postage refund. They might be good for little twiddly switches and spare diodes, but an absolute sham for anything else. Staff always super friendly in stores, but am brutally disappointed by online customer service.

Found what i wanted and was honest that with COVID they had some delivery fulfilment issues. Appreciated the honesty. Enjoy shopping at Jaycar and it was the first time I have used the online store

Poor battery charge life - 3 hours
No indicator to tell it's charged or what residual charge remains.
Control knob inconveniently placed. Slightest bump means a retune and reset is necessary.
Screen words unreadable.
There's better available. Look first.

At now Jaycar average feedback is 2.2 out 5 stars from 171 reviews, this is ridiculous for a popular store, how can you trust them! . You will often find from Google search that they do not remove add for out of stock items that they were like heavily discounted like even more than 90% off. We are not stupid if you advertised for something that not even sold by you or never available, this tactic does not work

Extremely dodgy store. [name removed] and [name removed] from online work together to scam people. All in on it. Ordered online, site said free $50 giftcard with giftcard. Pretended i didnt even make an order, i had proof, then they shipped it. Not my free gift. Then modified website illegally after i made purchase. Dodgy in everyway. Do not purchase from this store. Heaps more dodgy stuff to the story but thats to keep it short.

For online ordering I have had great experiences. Speedy product delivery and handling time. Perfect for me and will continue to order through their website. Good selection of products and easy to navigate website. Tops

I ordered an item through their online store to pick up when I was in the area. A few hours later I received an email from the store saying that due to a stock counting issue they didn't have the item in stock and wouldn't be getting it back in. I was offered the option of going in for an in store refund, or to come in and they would find me something else. Since my local store is about 40km away I started a PayPal dispute on the transaction. They did nothing on their end to facilitate this so it was ruled in my favour because they couldn't be bothered to respond. This meant I had to wait a month to get my money back because they can't be bothered to count their stock properly, or bother to respond to the PayPal dispute.