I needed LED lights with batteries and I had no idea of what was available. The staff at Jaycar at Campbelltown was very helpful and polite. They showed me all the different options and allowed me to make my own decision without feeling negative because I had no knowledge of the products.
Thank you Jaycar at Campbelltown, EXCELLENT SERVICE.

I ordered 4 items & they sent only one of them!! I rang to find out where the other items are and was told that are have been sent in another package, WT. there was no tracking number nothing about this apparent 2nd package to be delivered.. I’ve contacted them a dozen times over the last few weeks and all I am getting is a lot of lip service promising me a refund, promising me that they will call me back (never did) etc. No matter how desperate you are do not deal with this company it is not worth the hassle. Try some Chinese cheap knockoff you will more then likely to get your item or at worst get a refund. These guys don’t care about customer service or their customers full stop.. they just take your money and run they are thieves!!!!

Idiots lost my order, couldn't account for the fact it hadn't shipped despite the fact that all the items were in stock. Seriously, I could have ordered from aliexpress in the middle of the global pandemic and it STILL would have arrived sooner than Jaycar's order LOL

Bought WiFi extender online including $16 rush postage. Product was complete rip-off, returned to a store and told to call regarding a postage refund. Have emailed and phoned several times in several weeks and stil no answer for postage refund. They might be good for little twiddly switches and spare diodes, but an absolute sham for anything else. Staff always super friendly in stores, but am brutally disappointed by online customer service.

Found what i wanted and was honest that with COVID they had some delivery fulfilment issues. Appreciated the honesty. Enjoy shopping at Jaycar and it was the first time I have used the online store

I brought a adaptor and it doesn't work so I went to return it and they wont accept returns because of covid-19, what does a health issue got to a consumers right to return something that doesn't work.

Jaycar Manager, Enoggera store was fantastic putting together components I needed for working from home. Thank you so much for going above and beyond to help and refunding previous purchases.

Went into the store and the guy that served me tried selling me a roll of figure 8 100 m cable for $180.00. I then rang an electrical wholesaler and they had the same cable for $68.00. Do your shopping before going to Jaycar.

Poor battery charge life - 3 hours
No indicator to tell it's charged or what residual charge remains.
Control knob inconveniently placed. Slightest bump means a retune and reset is necessary.
Screen words unreadable.
There's better available. Look first.

I've recently bought a pair of over ear wired headphones, Jaycar, own brand Digitech. I am so impressed, they cost $29.95 and the sound quality is insane. I'm talking as good if not better than $200 / $300 Sony headphones.
Well done on this product!

Went to Jaycar Frankston today to see if we could get some help or information about our damaged pool light. A customer service man called David was strangely aggressive towards us and no help at all. It stood out to my husband and I as we had been shopping all day and everywhere else the customer service had been fantastic. We were quite upset when we left the store and vowed we would never return.

At now Jaycar average feedback is 2.2 out 5 stars from 171 reviews, this is ridiculous for a popular store, how can you trust them! . You will often find from Google search that they do not remove add for out of stock items that they were like heavily discounted like even more than 90% off. We are not stupid if you advertised for something that not even sold by you or never available, this tactic does not work

Tried returning an item to be told he considered it to be a used item. I asked why he consider it as used and was told it had some scratches on it. The item was stored in the shop as a loose item, with many others, no blister pack or protection whatsoever so any blemishes could have been caused by that. Not an expensive item, thankfully, however they also sell expensive items, be careful.

Had great expectations shopping at a local Australian retailer for electronic goods. I was chasing a spare 550mAh RC Drone battery. I Walked around the store for 15mins, finally I went & asked a staff member about Drone batteries. He took my sample away then returned, “no we don’t have it”. Then walked off before I could ask another question.

Reference ; https://www.youtube.com/watch?v=Jeo_hv-8bHI
Darn, so annoyed I spent a fortune at Jaycar on eneloop batteries, thinking they where the premium brand of old, instead of Chinese crap. Guess its off to IKEA (see my link - its explains how IKEA batteries are coming out of the Japanese factory with the same specs at the top-rated eneloop pro batteries). Pity, I used to like going to Jaycar, guess I'll think twice before buying anything there now.

Better off at Kmart these days, quality lacks and my kid is disappointed at Christmas. Boo to purchasing for this one (Boo hiss) and the product code is KJ8972. What a shame Jaycar has gone the way of the 2 dollar shop. Just don't go there hoping for the quality that used to be found there.