I have found most things I have bought from Jaycar to be cheaply made, easily damaged and broken. This latest drone I bought for $99 lasted under an hour and a motor just stopped operating. Upon inspection, it was always going to break somewhere. In general it is cheap plastic that looks good. This sort of thing has happened with clocks, a remote control buggy and a couple of younger kids toys we have bought. The stuff they sell is not designed to last very long.

What sets Jaycar Shellharbour apart is the in store personal service. They helped me find the cable adapter and even fitted it for me for no additional charge. Would any other electrical store do that? Outstanding service!

Biggera Waters
Returned a Digitech radio along with receipt, packaging and within the warranty period.
An obvious manufacturing fault/issue as this was the (second radio, same model) we had purchased, both with the same problem - panel at rear covering batteries, clips snap off, therefore batteries fall out!
Management from both Digitech and Jaycar we’re not interested.
Never again will we make a purchase from this conpany not to mention a DIGITECH RADIO.
Beware.

I rang Jaycar Electronics Gepps Cross SA store around 4 pm. I spoke with Chris, I asked him if he can assist me to find a suitable NVR to my ip Cameras. He said that I need to call JBHIFI or Harvey Norman for Virtual Reality products. I said hang on! I was talking about ip Cameras and NVR not about VR thing, he said stop swearing at me!! then hanged up on me. I rang again and talked to Chris again, I requested to put me on his supervisor, his supervisor's name is Rodney, Rodney didn't say his name but his first words were "what are you after?" I said are you Rodney? He said yes, I said I want to talk to you bout Chris. He said Chris is on the phone what are after?
Are you kidding me? Looks like these guys are having a hard time.

I often purchase items from the Jaycar store in Bendigo. The store is always very clean and the staff are always very helpful.
The store is well organised so finding things is always easy.
I have purchased a lot of items from this store including headphones, ear buds, radio, cb radio, antennas, memory cards, thumb drives, torches, electrical cords, ... the list goes on and on and on. I will continue to shop there.

Branch - Kew East
There has been a couple of times recently where I have had trouble finding what I consider to be simple things at Officeworks. (I go the Kew East Branch and I have always found them very polite and helpful.) They always suggest I go to Jaycar, which is right next door.

Having done this a number of times now, I've found that this is a wonderful resource for cables, WiFi Antennas, etc.

Staff is very friendly, knowledgeable and the service has been quick.

I recommend them for when you can't find what you need.

Products are high quality. Prices seems to be reasonable. The 'you get what you pay for' adage applies here.

I purchase multiple items from Joondalup branch and there staff is very knowledgeable and knew exactly what I needed for my project. They even made suggestions on how to make my project better.

Bought a 3W UV Torch on sale for a present. When I delivered the present it was faulty. Not a blink despite changing batteries, Went back to the Osborne park store they said no receipt to exchange. Come on, it was $15 so I paid cash it was a month ago. I know you guys only sell Tech Light stuff why dont you back up your products.

Staff are always well informed, give great advice and have helped me many times to find the parts I needed or alternatives when not available. Couldn't fault them, continue to go back.

I ordered an item through their online store to pick up when I was in the area. A few hours later I received an email from the store saying that due to a stock counting issue they didn't have the item in stock and wouldn't be getting it back in. I was offered the option of going in for an in store refund, or to come in and they would find me something else. Since my local store is about 40km away I started a PayPal dispute on the transaction. They did nothing on their end to facilitate this so it was ruled in my favour because they couldn't be bothered to respond. This meant I had to wait a month to get my money back because they can't be bothered to count their stock properly, or bother to respond to the PayPal dispute.

We got it home plugged it in and it was sparking and shorting. We rang the store and informed them of the issue. And were told that we could get a refund.

Yes I agree with a lot of other people. Staff treat you like idiots. Had a selfie stick which failed after 2 weeks could not find receipt went in to store don’t sell them anymore they were last sold in junk bins for $5 I paid $15, and assistant said you only have 7 days to return. What? It’s all junk better to go to eBay

Bought electric screwdriver from Jaycar Melbourne. Failed after 6 months. Warranty is only 3 months according to https://www.jaycar.com.au/trading . Of course refund refused, as according to manager product could not be expected to last that long with constant use. Expected better. Good example of company not standing behind the products they sell, and not caring about customer goodwill and brand reputation

Purchased online on a Sunday night. Paid the $16 for 2-3 day delivery to the country. 4 days on, no notification of dispatch and no delivery. They have the hide to charge for 2-3 day express and then blame the courier when you call, because they don't answer emails. They don't offer the refund on the failure to deliver on time. If you must get it from Jaycar, go into the Jaycar shop. But I have had much better experiences with Radio Spares online so I will stick with them when I can.

. Excellent
. Found what I was looking for at Jaycar - after going to many phone outlets at North Lakes that did not stock the product.
. Will certainly visit Jaycar in the future.

( Labrador branch )
Have received excellent service from the team at Labrador, the staff were knowledgeable and happy to help. There was one particular young bloke who was excellent, sorry I cant remember the name.
And the return policy is pretty good, incase you by the wrong part.