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Reviews

(715)
(19)
(3)
(8)
(17)
  • Incentivised Review Yes (0%) · No (100%)
  • Product Quality
    4.4 (23)
  • Return Claim MadeYes (2) · No (21)
  • Shipping
    4.6 (22)
  • Warranty Claim MadeYes (2) · No (22)

billv123

billv123South Australia

  • Verified customer

Excellent seller

published

Very nice phone cover, Ordered on Monday and delivered next day on Tuesday. Could not do any better than that. Order was done online and kept up to date with proceedings. Certainly would recommend Mobile-Mate.

Product Quality
Shipping
Return Claim MadeNo
Product Purchasedsamsung phone cover-protector
See all answers

Ella M.

Ella M.South East Queensland, QLD

Couldn't ask for better

published

I bought a phone case for my Google pixel 4 as it is new most stores only had black phone unshockproof cases so I found this website and and saw exactly what I was looking for it was an appealing lilac phone case which looked extremely shock proof and when I ordered it, it came within 2 buissenes days and when it arrived it was a million times better than I was expecting and extremely cheep for what it's worth.

Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product PurchasedGoogle Pixel 4
See all answers

Awful experience, defective product

published

Don't deal with this company. Blamed me for breaking a mobile phone screen protector which actually arrived broken. The company then refused to pay for return postage, leaving me out of pocket. Not happy, not impressed!

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedScreen protectors
See all answers
Poppett

PoppettGreater Melbourne (Inner), VIC

  • 2 reviews

Speedy and efficient service.

published

Cannot fault the service. Ordered on Saturday, delivered Tuesday, exactly what I wanted. Product looks good quality for the price; I am sure I will have it for a long time. Great website, easy to navigate, a good range of products.



Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedPhone cover
See all answers

steven

stevenSouth East Queensland, QLD

  • 24 reviews
  • Verified customer

Excellent online retailer

published

I have used them a couple times now and the prices are fair, service is outstanding and quality products offered for sale. I placed an order mid afternoon and it was shipped same day . Highly recommend this retailer.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Great product and service!

published

Great product and service! Wonderful fast delivery and refund for double order by mistake. Love their work. Easy to navigate website. Great range of products and great for older phones. Thank you

Product Quality
Shipping
Warranty Claim MadeNo
Product PurchasedSamsung Touch Screen Series 7
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what is the display name

what is the display nameWestern District, VIC

prompt service and good advice

published

had no trouble navigating the store and found what I want easily. There were quite a diverse range of products available so was very satisfied and the quality of the product I bought was most satisfactory....will definitely consider purchasing from you again some time in the future.

Return Claim MadeNo
Product Purchasedcasing for Samsung phone

col yench

col yenchSouth East Queensland, QLD

  • 4 reviews

perfect phone case for my a20

published

am very happy with my a20 phone case, gives good protection for fumbling old timer like me, the access to the phone and its controls is so easy, the delivery time was fantastic less than 24hrs from ordering until arriving in Brisbane suburbs. frist class service..

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A20
See all answers

Reasonable price, excellent product range and speedy delivery

published

I recently bought a silicone cover for my Samsung Galaxy A20 from Mobile Mate, and I was really impressed with the price, product range and speedy delivery.

I was looking for an Australian company to buy a cover from, and local stores had very little choice of colour and style. Mobile Mate has the largest range of covers for Samsung A20s that I found online. Their prices are very reasonable and comparable to buying locally, even including postage! I ordered my cover after midday on a Thursday, and it was waiting in the letterbox for me when I got home from work on Friday! Such speedy processing and dispatch is fantastic and rarely found.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Bec M.

Bec M.Greater Melbourne (Metropolitan), VIC

  • 10 reviews

Speedy Delivery, Quality Product

published

The delivery of my order was unbelievably quick, the product is of good quality and it fits perfectly, which is difficult to find for my 2 year old phone. Very happy with the whole process and highly recommend using them.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Howl Huxley

Howl HuxleyVictoria

  • 4 reviews

Quickly, easily, and politely resolved my ordering mistake.

published

Mobile Mate made what could have been an annoying ordering mistake very easy to deal with. Ordering was easy, the range was pretty good, and the new case looks great and arrived quickly - great experience!

Product Quality
Shipping
Warranty Claim MadeNo

Emma S

Emma SMetropolitan Adelaide, SA

  • 13 reviews
  • 4 likes

Fast service, good products

published

Ordered covers for two less popular smartphone models. Arrived really quickly (2 days), fit both phones perfectly, including holes in exact right spot for buttons and camera, and were good quality construction. Would definitely order from here again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

  • Verified customer

EXCELLENT Service! Quick & Easy

published

I ordered some accesories including stylus pen for my samsung note8 in the weekend. goods arrived in 2 days with life tracking from australian post. Very satisfied customer. Goods is authentic as described.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung note 8 stylus pen
See all answers

Bill G

Bill G

  • 2 reviews

Great service

published

Ordered two phone covers and two screen protectors. Arrived in three days. Great service. Web site was easy to use and dedcriptions accurate. Would reccomend this company for your next purchase.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo

I ordered a tablet cover after visiting 5 shops in town who were out of stock on my size requirement

published

I ordered from Mobile-mate Monday, paid using BSB bank transfer, my order was delivered at 8.15 am on the Wednesday
Best service from beginning to end
I have no hesitation in recommending Mobile-mate's service to anyone

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Tablet cover
See all answers
Kezza

KezzaSydney, NSW

Fantastic! !!!!

published

I ordered my phone charger yesterday and it arrived early this morning. What a fantastic service you have provided. All done online and it was so easy . Your descriptions of each item is accurate and easy to follow. Your expertise is fantastic. Job well done.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Blossom

Blossom

  • 2 reviews

Lovely surprise

published

Ordered 2 iPhone covers on the 27th July, products were delivered today 30thJuly. Great quality products, fabulous colours, excellent customer service and express delivery. What more could you want. Joyleen Litherland

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Great Product

published

EXTREMELY fast dispatching of order and VERY prompt express delivery to rural SA. Highly recommend Mobile Mate. Would use Mobile Mate again with out any hesitation. Repeat buyer from this web site.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

PeeTee

PeeTeeGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Never Again

published

The Mount Gambier store used non genuine parts and my home button repair lasted 2 days. It cost me $100 plus a new phone as Apple would not now go near it. Repeated attempts for warranty never been answered.

Product Quality
Product PurchasedPhone Repair

DeltaBega

DeltaBegaCanberra 2600, ACT

  • 12 reviews
  • 12 likes
  • Verified customer

Buyer Beware - only a 90 day warranty

published

I bought a "Premium Slim Synthetic Leather Flip Case with Stand" for iPad Air 2. It fell apart after 148 days - less than 5 months.

I wrote to them explaining the situation and including photos of the problem. They replied with a " We don't need to do anything as the warranty is only for 90 days". Signed, [name removed].

They say on their website 100% guarantee.

Please be warned.

This is an unscrupulous company.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
See all answers

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Questions & Answers

Boipuso M.

Boipuso M.asked

Can i view your smartphones and accessories in my emails [email address removed]?

1 answer
Fired Up
Fired Up

Not mine as I dont have any ?!


Jimmy

Jimmyasked

can i buy a note 3 battery and how long is delivery time?
Live in Mill Park 3082 vic

1 answer
Fired Up
Fired Up

Get someone to check via their website


FarhatC40

FarhatC40asked

I've been trying to get my hands on a genuine Note 4 battery for a while now. But its been really difficult to get a hold of them in Australia. Does anyone here who has bought a samsung battery from these know for sure that they're genuine/ would recommend them? Also, anyone know what happens if the battery is faulty what can be done?
Thanks

1 answer
Jasper
Jasper

Sorry I can't help you with this question, as I bought only a cover for my tablet. Hope someone can help you.


Get an answer from our members

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