Dr Boom Communications

Brilliant service by Jackie at DR Boom Eastgardens. She even went out of her way to go and get a screen which I needed replacing straight away! Definitely will be coming back.

I visited the Dr Boom store at Westfield Doncaster (Vic) today. Zoe promptly assisted me with a faulty product that was still under warranty. After consultation, she advised me that the product would be taken to Sydney for testing and that I would be contacted with an update in 3-4wks. To my surprise, I received a phone call approximately 1 hour later to advise that the owner of the business (Sam) was at the store and had authorised a complete exchange of the faulty item and that a new 2 year warranty would be effective from today's date. Brilliant customer service, friendly & kind staff and a manager who set a great example of how things should be done. One very happy teenager and his Mum. Thanks guys!

Walked into the second Dr Boom (Paramatta) store few days ago. Both of them had similar experiences.
For the Melbourne store, was quoted obscene prices (probably because I still had all my official medical doctor tags on me) so they probably were thinking of making a quick dollar out of me.
In the Parramatta one, no one even bothered serving me.
Hate this place, will never come back.

Went to Dr Boom at East Gardens in Sydney yesterday with a cracked screen - I had less than 30 minutes to have it repaired. Jackie was very helpful and Giacomo did the job in around 20 minutes. I had been hesitating to have it repaired but felt very comfortable there. Staff were friendly and professional. Would highly recommend this store.

Jackie was very helpful and really looked after us. She's very knowledgeable and we couldn't have asked for better service. Would highly recommend the
Eastgardens store and Jackie - she's brilliant!!!

KRISH was a great help. Friendly and fair. Highly recommend. Best phone service place I've been to. If you want great service and reasonable price, go here. Not charged because Optus made a mistake.

Ive got a such nice service they are really good and honest professionals.
Jackie she is just amazing, lovely and reliable person, drove away almost 2 h to bring me my AirPods
I will be back for more
Thanks guys
Eddie

Store really easy to navigate. 100% satisfied with products and quality. Declan at Forster store was great and very helpful, offered an awesome deal. Really happy with product and service.

Jackie in your Eastgardens Store went above and beyond to get my iPhone screen fixed. I can not thank her enough. Will definitely recommend this store to family and friends

Good honest repair work
Excellent job done by Mushtaq and good sales by Ramika done with in 45 minutes changed my batter, charging flex and battery with reasonable price at ccp

I had a problem with my mobile phone and tom showed so much patience with my lack of knowledge to help solve my problem.
The shop was just about to close but that didn't bother him he just kept working until he fixed my phone. I highly recommend his
Service as excellent, Jackie who works with tom is also very helpful
Julie

I went and got my screen replaced there last year, and I had to fix my screen under warranty because when they had put a screen on it had been faulty. When I went to collect my phone I noticed they had not put my screen protector back on (paid 50$ for a glass screen protector) so I told them to put it back on, and they out a plastic one on that cost like 5$, only finding that I had been cheated after my phone screen broke shortly after and I realised they didn't replace my screen protector with the one I originally bought. Cheated out of 250$. And the screen is dim and not the same quality as apple.

I went to a Technician in Newtown and he couldnt repair my phone. Thank goodness for Mushyaq at Dr. Boom Oxford st, he completed all repairs and I had my phone back within one hour. Very reasonable price too.

My battery died and my old Samsung screen was dying as well. I've had the same phone for nearly 4 years. I went over to Dr Boom at Eastgardens Westfield and Jackie was so great with her customer service and just general kindness and understanding as a human being. She got me the best price on the battery replacement (I checked everywhere, she was the cheapest), she fixed my screen for me and gave me a free tip of the line screen protector and a discount on a case so that my phone would last for years to come! She was upbeat and kind and knowledgeable with everyone who came in the store and I would recommend Dr Boom and Jackie to everyone I know.
Thank you Jackie, your service is a credit to the company!
- Ms Panda :)

Very satisfied, timely and high quality. Very satisfied with my product it works perfectly. i was also given extras as part of my purchase for free. That was very much appreciated.

Convenient service and easy to get, the price is several times lower than that of an apple, a bonus when replacing the glass, you can still get a discount on every little thing. Very fast service.

What more can you ask?!?
Mushtaq replaces my smashed screen in no time and it was much cheaper than apple.
Mushtaq added the extreme unbreakable screen protector as well.
Super convenient location on Oxford st - right by the Aldi.

I received fantastic customer service at Dr Boom Tuggeranong! They went above and beyond to assist me in purchasing a phone case for my very fussy teenager! The variety and availability of stock make shopping for a phone case very easy!