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Reviews

(73)
(8)
(8)
(9)
(26)
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    4.9 (15)
KRob

KRobGippsland, VIC

  • 10 reviews

Great for Travelling/Everyday

published

We opened an ING account when travelling in Europe last year. We did this on the advice of two family members. The card was so much better than a travel card we had purchased before opening the account. The rebates for the exchange rate or using a different teller machine were refunded within a day or two. We are extremely happy with ING for our everyday use and savings accounts. On the downside, unfortunately, we have had our savings interest reduced about three times in less than a year.

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Mister_Birk

Mister_BirkIllawarra, NSW

TRAVEL CARD - HEAVEN

published
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Kerries.

Kerries.South East Queensland, QLD

  • 3 reviews

Financial Freedom

published

I along with my family made the change from the BIG banks to ING 3 years ago. at first I was concerned about not being able to deposit cash directly into the account via a traditional teller. I was relieved wen I found that any Aus post branch can do this AND it is easy!!

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Dene-Marie M.

Dene-Marie M.Greater Melbourne (Metropolitan), VIC

  • 5 reviews

The best bank in Australia

published

I have been with ING for many many years for banking and they have ALWAYS been absolutely fantastic to deal with. There are a few things that they can’t do (overseas transfers) but it honestly doesn’t matter because they make up for in how amazing they are at everything else.



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geniegal

geniegalGreater Melbourne (Outer), VIC

  • 3 reviews

Amazing Card for Traveling With.

published

We have just traveled for 9 weeks using our ING card. Fantastic! No ATM fees or international transaction fees. The fees were charged but immediately credited to our account. We saved $250 in fees. The transaction requirements to qualify are simple and are easy to fulfill. Thank you ING.

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D Kay

D KayGreater Melbourne (Inner), VIC

  • 3 reviews
  • Verified customer

Great card for travelling

published

No fees on withdrawals anywhere, including overseas (as long as you meet a few small transaction requirements). Saved me a few hundred dollars while I was on holiday. Apple pay compatible as well.

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Bibi

BibiGreater Melbourne (Outer), VIC

  • 6 reviews
  • 3 likes

Great everyday account

published
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The reviewer stated that an incentive was offered for this review

ELISA ( Geelong

ELISA ( Geelong Victoria

  • 2 reviews
  • 2 likes

Best card ever!!

published
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Ashwin S.

Ashwin S.Hunter Region, NSW

  • 4 reviews
  • Verified customer

Best interest rates, Awesome customer care service!

published

They have the best current account in Australia! Make your salary go in the account, make your 5 pay waves, and you get awesome interest rates, and the best is, cash back on the exchange rate fees while traveling abroad! This was the best part since I travel a lot abroad! Very convinient and simply easy.

I once got stuck in Malaysia, and couldnt withdraw money, called them up with the free international toll free number, verified my account online, and bam, 8 was stupid enough to out the wrong details on the atm machine when I was trying to withdraw money! It was easy and super convinient! Recommend anyone who travels and wants best interest rates and exchange rates.!

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Tony

TonySydney, NSW

Do Not Like ING Orange Account

published
DavL_Aus

DavL_AusGreater Melbourne (Inner), VIC

  • 5 reviews

How every bank account should be

published

I’ve had an Orange Everyday Bank account for several years now and love it. There’s no fees, the app is great, uses OSKA when transferring between family and friends and they also use Apple Pay. So worth putting your salary in it.

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Lena

LenaCoffs Harbour

  • 8 reviews
  • 5 likes

I’ be never felt passionate about a banking service till now!

published

I have two accounts with ING. I think they are fabulous on all fronts- Saving Maximiser rates, customer service, immediate access to an actual person when ringing them, free and unlimited access to ATMs and refunds if overseas transaction fees.
May you stay around forever - I have never had this quality from any other bank I have used in my 64 years - other than a female manager of a St George in the days when banks had managers.
Well done ING- keep on doing what you do so well

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Prapha

PraphaSouth East Queensland, QLD

  • 3 reviews

Excellent banking

published

Couldn’t fault ING banking easy to set up the app are easy to use. Great customer service accidentally bought stuff online through iTunes put in a dispute and Receive a refund within 24 hr. High interest rate with saving maximiser fast transaction with Osko payment between other bank. Great bank to be with.

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Reza

RezaSydney, NSW

They Make you Cry

published

After three years of holding ING account, I switched to other Aussie banks. If you ever get into trouble wiht your money in ING, you will experience a very difficult time. Only bank with them if you don't need customer service from your bank.

Nathan D.

Nathan D.Queensland

  • 4 reviews

Easy signup process, fast delivery of card

published

I signed up for an Orange Everyday Account for a savings account to squirrel away some money for holidays. I was pleased at how fast and easy the signup process was, and my card arrived a few days later. Can't complain.

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Abbey M

Abbey MCanberra 2600, ACT

  • 4 reviews
  • 1 like

Excellent bank account!

published

Fee free ATM transactions are what got me to join ING Direct. I like how everything is online and I don't have to deal with branches and phone staff. Never had any issues accessing my accounts. Because I was referred by another customer, I receive a gift card when I joined which was a nice bonus.

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PoodleLuva

PoodleLuvaMetropolitan Adelaide, SA

  • 10 reviews

Customer for many years. Beats the others hands down for simple clear banking

published

ING Orange Everyday Debit Card. Easy to use, No limiting ATM access as ING re-reimburses the card holder if the ATM has a charge fee. (Still exists with RediTeller and other privately owned ATM's in Hotel's etc.

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The reviewer stated that an incentive was offered for this review

GEE-SHOCK

GEE-SHOCKSydney, NSW

  • 24 reviews
  • 4 likes

Easy to use, customer service no hassle

published

Opening account is easy online, unlike some banks that ask u to go to post office to verify ID. I called their customer service a few time, pretty much every time they are quick to answer my concerns professionally. Didn’t wait for to long to get the speak with them .
Again, love their interest rates, no overseas transaction fee is s big bonus as I online shop sometimes.

Paul G.

Paul G.Sydney, NSW

  • 7 reviews

WARNING - Orange Card for OSeas Travel

published
Michael

Michael

  • 2 reviews

Trash

published

When you have a dispute with an online bank they freeze all your accounts and screen/block your incoming calls. Can’t even access my superannuation balances.

Run from ing = crooks

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Questions & Answers

Vicki

Vickiasked

if i have a passbook account and no online banking can i deposit money into an ING everyday account via the post office with cash

1 answer
Kerries.
Kerries.

Australia post its sooo easy.

AMY T.

AMY T.asked

Can the foreign currency deposit into ING Orange Everyday?

No answers
J Dyring

J Dyringasked

At an atm with a ing orange everday card which account do I use savings, debit or credit

1 answer
geniegal
geniegal

I use SAVINGS.

Get an answer from our members and ING DIRECT representatives

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