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30 questions from our users
Vickiasked
if i have a passbook account and no online banking can i deposit money into an ING everyday account via the post office with cash
AMY T.asked
Can the foreign currency deposit into ING Orange Everyday?
No answers
J Dyringasked
At an atm with a ing orange everday card which account do I use savings, debit or credit
Alonaasked
Are 3 members allowed in a joint account?
No answers
Dirk G.asked
I'm going for a 2 month cruise mainly visiting South America countries. Will the ING credit card suit my credit card needs, including the ability for a cash withdrawal. I am concerned re some comments relating to a passcode provided via your (Australian) mobile that is only valid for 60 seconds.
No answers
Sandy Wasked
Can one set up a regular eg monthly transfer of $1000 to the ING Orange debit card from another bank eg CBA
Can one set up direct debits to pay regular bills from the ING Orange debit card?
No answers
Norma.Speightasked
Is there a maximum purchase limit daily on the orange everyday card?
1 answer
I have an Orange account and the answer is no. There will be a limit that is set but you can change this for larger purchases via the app or ring them up.
When I have rung ING this is immediate and is reset by midnight to the set limit you have chosen for that account.
Adri U.asked
Hi. I’m going overseas and I’m wondering if I’ll be able to transfer my money between my accounts over the app? Is the app gonna change somehow while I’m away?
Savings to Orange? Or should I have my money just in the orange everyday? Thank you!!!
No answers
Mary Jasked
lost or stolen card overseas-is there a ING phone no. to contact Australia?
1 answer
All cards come with 24/7 support. It can be by phone if they can id you. There is a non 1300 number printed on the card and on the web. You can also lock the card on the app and move money out if that occurs. Two cards for a joint account can be a lifesaver. Lock one report it and keep going.
Hannah O.asked
Why has my $650 deposit not come into my ING account? Nearly 2 weeks now! Not the first time this has happened! Fraudulent. not the first time this has happened!
No answers
Fiona Rasked
I would like to open an ing account to travel overseas from 26/4/19. If I deposit $1000 and make the necessary 5 transactions do I have to wait one month to receive the atm fees and international fees ( refund fron ing) from my account or does it apply straightaway.
Kim N.asked
ING Orange Everyday debit card.
Travelling with my 2 teenage sons to USA in July and looking for best travel card option. Is this one ok - reviews have me worried about the sms required as I probably wont have my phone in use (too expensive) except for free wifi areas. Any advice welcomed
2 answers
Provided you dont use the card on a website when overseas its fine. You can use it over counter or in a fuel pump.atm etc..you need to enter your AU postcode however.
Thanks - Do you mean you have to put in your aussie post code as a sort of pin at point of sale? What about the SMS as a verification code? Do I have a choice?
brinklow j.asked
Pay anyone Payment was made from anz after 10pm on Thursday to my ING BANK when do I receive it
1 answer
I would recommend going to Westpac and opening a Westpac Choice Account instead of ANZ.
Lynnasked
I have 2 Orange Everyday visa debit cards. Do I have to have 2 different pin numbers?
1 answer
Yes but I would recommend going to Westpac and opening a Westpac Choice Account with a Debit MasterCard.
rehandraasked
I have a large term deposit with ING which I keep rolling over and have been a customer for many years. I would like an Orange Everyday card for overseas travel but the terms and conditionsdo not suit me. Is there any way around this...i.e. banking $1000 a month and 5 uses of the card.
Wendy9asked
If I transfer $5000 to another bank, how long will it take for the amount to be accessible ?
No answers
Pam Hasked
Where to buy a card in USD, I am in Australia.
1 answer
You don't need to buy card in any currency. Just use it as a normal cardwitj AUD to withdraw money or pay for goods overseas. ATM fees are refunded, pending you fulfill conditions of card usage. You need to read PDS, like with any financial products
Amandaasked
How to deposit cash in ing account?
1 answer
Hi Amanda, I just generally deposit funds online, using my account number, with the BSB 923100
Hope this helps you
CCFDasked
Can anyone please inform me the rules of an orange everyday account is opened but you do not make the 5 card purchases per month? I have a primary card account but also want to create another ‘bill’ account where I can just put everything to be direct debited. Thanks!
1 answer
Hi, if you do not do the 5 transactions you will not get the free ATM (except the big 4) as well as no foreign conversion fee and ATM overseas. Also they would not pay interests if you have a saving account. Basically if you do not use it you lose it. Very silly and very tempting to move myself as an ING customer. Hope this helps
Razasked
Does it take longer to receive money in account with everyday account than other banks ?
Thanku
1 answer
Mine goes in within hours. If it's done early in the morning I usually get it by night time. If it's my Salary it takes about 3hrs from Westpac. I also work for a bank now (Institutional Banking) and have worked for 2 other Aussie Big Banks and ING is one of the best to deal with.
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