I needed LED lights with batteries and I had no idea of what was available. The staff at Jaycar at Campbelltown was very helpful and polite. They showed me all the different options and allowed me to make my own decision without feeling negative because I had no knowledge of the products.
Thank you Jaycar at Campbelltown, EXCELLENT SERVICE.

I ordered 4 items & they sent only one of them!! I rang to find out where the other items are and was told that are have been sent in another package, WT. there was no tracking number nothing about this apparent 2nd package to be delivered.. I’ve contacted them a dozen times over the last few weeks and all I am getting is a lot of lip service promising me a refund, promising me that they will call me back (never did) etc. No matter how desperate you are do not deal with this company it is not worth the hassle. Try some Chinese cheap knockoff you will more then likely to get your item or at worst get a refund. These guys don’t care about customer service or their customers full stop.. they just take your money and run they are thieves!!!!

Idiots lost my order, couldn't account for the fact it hadn't shipped despite the fact that all the items were in stock. Seriously, I could have ordered from aliexpress in the middle of the global pandemic and it STILL would have arrived sooner than Jaycar's order LOL

Found what i wanted and was honest that with COVID they had some delivery fulfilment issues. Appreciated the honesty. Enjoy shopping at Jaycar and it was the first time I have used the online store

Went into the store and the guy that served me tried selling me a roll of figure 8 100 m cable for $180.00. I then rang an electrical wholesaler and they had the same cable for $68.00. Do your shopping before going to Jaycar.

I've recently bought a pair of over ear wired headphones, Jaycar, own brand Digitech. I am so impressed, they cost $29.95 and the sound quality is insane. I'm talking as good if not better than $200 / $300 Sony headphones.
Well done on this product!

Went to Jaycar Frankston today to see if we could get some help or information about our damaged pool light. A customer service man called David was strangely aggressive towards us and no help at all. It stood out to my husband and I as we had been shopping all day and everywhere else the customer service had been fantastic. We were quite upset when we left the store and vowed we would never return.

Tried returning an item to be told he considered it to be a used item. I asked why he consider it as used and was told it had some scratches on it. The item was stored in the shop as a loose item, with many others, no blister pack or protection whatsoever so any blemishes could have been caused by that. Not an expensive item, thankfully, however they also sell expensive items, be careful.

Had great expectations shopping at a local Australian retailer for electronic goods. I was chasing a spare 550mAh RC Drone battery. I Walked around the store for 15mins, finally I went & asked a staff member about Drone batteries. He took my sample away then returned, “no we don’t have it”. Then walked off before I could ask another question.

Reference ; https://www.youtube.com/watch?v=Jeo_hv-8bHI
Darn, so annoyed I spent a fortune at Jaycar on eneloop batteries, thinking they where the premium brand of old, instead of Chinese crap. Guess its off to IKEA (see my link - its explains how IKEA batteries are coming out of the Japanese factory with the same specs at the top-rated eneloop pro batteries). Pity, I used to like going to Jaycar, guess I'll think twice before buying anything there now.

Better off at Kmart these days, quality lacks and my kid is disappointed at Christmas. Boo to purchasing for this one (Boo hiss) and the product code is KJ8972. What a shame Jaycar has gone the way of the 2 dollar shop. Just don't go there hoping for the quality that used to be found there.

The Mandurah store was easy to find. Its much bigger than it looks from the outside. Staff were very knowledgeable and honest about products from every price range, usage, best suited for my needs regardless of the price. These guys are the best I have encountered in a long time. A bit on the serious side, but aren't all enthusiasts.

Extremely dodgy store. [name removed] and [name removed] from online work together to scam people. All in on it. Ordered online, site said free $50 giftcard with giftcard. Pretended i didnt even make an order, i had proof, then they shipped it. Not my free gift. Then modified website illegally after i made purchase. Dodgy in everyway. Do not purchase from this store. Heaps more dodgy stuff to the story but thats to keep it short.

For online ordering I have had great experiences. Speedy product delivery and handling time. Perfect for me and will continue to order through their website. Good selection of products and easy to navigate website. Tops

The store is alright they have a nice setup and staff will help you, but i found it took the staff about 10 minuets to try find a product and another 10 minutes just to tell me there were no stock left.

I was looking for a standard connection that would be used by a lot of people and they had no stock. So there stock is a big limited.

I have had some good buys there but its cheaper to buy somewhere else such as an online shop where its instant to find and pay and you are getting the best deal.

Sydney, York St store. Waiting at the counter to pay and the lady just served the customer she was with, the customer stood right in front of me as if i was not there, the nerve of him. Threw my item on the counter and walk out.
Gonna spend my money on eBay and Amazon.