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See the Best Robot Vacuum Cleaners in 2022 as rated by Australians on ieatwords.com.au.
- Verified purchase
best quality
This product is recommended by my friend and I try to use it, and it's amazing and contented to the result.
It can help my work easily. Best product ever! Thanks.
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- Verified purchase
A good product for its price
I have purchased this item and I honestly don't regret it. It helps me maintaining our tiles floor clean. It works ok on the carpet and it picks up the dirts. Thanks for this item, I save some time.
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jooSydney, NSW
- Verified purchase
good product
This is affordable and easy to use and I really love it. it's very very very nice... it works well on my floor. Thank you so much.A very good invention.
Purchased in January 2021.
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Jodie ZimmermanHunter Region, NSW
- Verified purchase
I love it!
Easy to use, it's easy to operate hence, it's very convenient. I always use it for my floor as I am very busy.
Every day I came to a clean floor. Thank you!
Purchased in January 2021.
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- Verified purchase
Perfect!
The robot made my life easier. It cleans my room, my living room, and the kitchen even when I am not around.
Very accurate and efficient.
Perfectly made for busy people like me.
Purchased in December 2021 at Groupon for $157.99.
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susan p.Perth, WA
- Verified purchase
Cacuum cleaner for reasonable price
Bought this My Genie from MyDeal for a reasonable $199 price. Read numerous bad reviews but the product works as advertised. It works great on my open lounge area which has marble flooring. On carpet, it works fine as well. Got what I paid for!
Purchased in November 2021 at MyDeal.com.au for $199.00.
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FrancisHunter Region, NSW
- Verified purchase
Battery actually lasts!
Its so hard to find a Product that doesn't lie about the usage time of the battery! this vacuum lives up to its marketed time of 1 and a half Hours.
would recommend to other dads
Purchased in December 2021 at MyDeal.com.au for $199.95.
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Boo
- 17 reviews
Worked ok until it stopped, that's when the trouble began
Normally if a product stops working within warranty, you send it back for inspection/repair/replacement. Not the case here. The machine does not turn on at all and if I directly plug into the charger it says FULL, but will not go. I contacted the manufacturer bdirect.com.au (email is the only way to contact them). I was told to take a video with my smartphone (presumptious as I do not have one) and send it to them for verification. We are stuck in a never ending loop of I don't have a video recorder/you must send a video. What fun.
This is a cautionary tale for those buying through third party suppliers (Catch in this case). You actually don't know who the manufacturers/1st line distributors are to check on their reliability.
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Andrea delgadoIllawarra, NSW
- Verified purchase
Waste of money!
Never works properly ! Everytime i want to turn it on! Fails ... it works whenever it wants ! Never charges ! Awful product! I would never ever recommended ! It didnt even last for a month.
Purchased in October 2021 for $290.00.
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Waste of money and time.
Hardwood, carpet and occasionally tiles. It performs mediocre on wood and tiles but terrible on carpet. Gets stuck on everything. Doesn't suck up stuff very well. Just goes around and around till it gets stuck again. The virtual wall it comes with is useless as well.
Purchased in May 2021 at Harris Scarfe for $200.00.
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Charlene S.Greater Melbourne (Outer), VIC
Worst item I have ever purchased
I purchased it mainly for the mopping function as I own an Irobot roomba which admittedly is in my opinion one of the best robot vacuums, however I felt the irobot mop was a bit pricey and decided on a Genie, which has done nothing but disappoint!! It does not seem to know half the time where to go and where it was, it bumps into the skirtings, it leaves streaks across our tiled floor and does not mop clean, it also continued going for hours on end, when I decided to manually stop it and check it and it was actually without water, with no warni...Read more
ng! The manual instructions are not clear at all, as it is not written in fluent English, but rather a poor way of explaining the steps to follow. Contacting Genie support was not helpful either, as they send a link with a video, however the video indicates a different robot to the one purchased. On contacting them for return of the item, they insist on photos and videos of it not working properly!! Do not waste your money.Purchased in September 2021.
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mouseHunter Region, NSW
Mygenie zx22000
My vac doesn't go across the room it goes about 30cm and turns left or right.. and does 3 laps of the room when I push the home button on the control
Purchased in September 2021.
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AndGreater Melbourne (Metropolitan), VIC
- Verified purchase
Complete and utter garbage
The vacuum can't navigate at all. It keeps getting stuck against bare walls that contain no obstacles, and when trapped, can't work out how to reverse its position at all.
Purchased in September 2021 for $230.00.
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DeeCentral Highlands and Goldfields, VIC
Rubbish
I have used it twice and will not start at all just dead bought from Groupon 3 weeks ago cannot find my receipt from the company
Do not buy it was also missing a battery that is very hard to buy
Purchased at Groupon for $198.00.
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terrible item, do not buy
This vacuum worked well for 10 months, and then just ceased working. The program function stopped working, and then the device would only vacuum for about 5 mins, when it was originally vacuuming for approx 20mins. The manufacturer has terrible customer service, and refuses to fulfill the terms of the 12 month manufacturers warranty saying the device is defective due to misuse, it has only ever been used according to the instructions. Do not buy this item or deal with this manufacturer. Terrible.
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KatieMetropolitan Adelaide, SA
- 4 reviews
Less than impressed
I was so excited to find a reasonable priced robot vacuum and bought my genie. Unfortunately that excitement was short lived as this vacuum constantly gets stuck on regular furniture and fails to clean the entire floor area. I found myself constantly having to find it and release it from whatever it seemed to caught on this time very frustrating.
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CamilaSouth East Queensland, QLD
- 2 reviews
Can’t buy battery replacement
It does the job. Good to clean dog hair around the house. But can’t buy battery replacement. I tried to find battery everywhere. I guess they expect you to buy a new one?????
Purchased in January 2021 at Kogan for $199.00.
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tdo100North Queensland, QLD
Would not buy again
i purchased this unit and used it about 6 times and the battery went flat. Cannot seem to find another battery for it, but think I should have got more than 6 uses
Purchased in April 2021 at online for $250.00.
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No warranty realistically
I bought this online and after about six months it started having issues where it would simply stop in the middle of the floor. It wasn't until a couple of months later that I watched what was happening and discovered it was just dying mid-clean. This quickly got down to about 5 minutes run-time within 8-9 months of purchase.
I emailed the warranty people who simply told me to "check with a local technician to see and examine the unit" at my own expense. As I bought online through a Living Social deal, I had no way to get retailer support. If...Read more
I had the energy, I would go to the ACCC. Instead, I bought a different brand replacement and sold the old one for $20. The unit functioned relatively well when it ran but with no durability and no willingness to honour warranty, not worth purchasing.Purchased in June 2021.
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KylieSouth East Queensland, QLD
- 9 reviews
- Verified purchase
Excellent little helper
Love having my little helper dance around the floor picking up all the little bits of dust and pet hair which annoy me. This vacuum is great for large flat tiled areas and for spot cleaning carpets. Sometimes she gets a little lost and goes is circles but she soon finds her way. It amazes me how much for hair and dust is on the floor which we cannot see. Easy to turn on with the remote and off she goes. Would love a better model which maps the house but one day I'm sure. Mop works ok, not the best but she does do an ok job of the sections she follows. Would be better with a self mapping system for sure. Cannot be picky, she is reasonably cheap and saves me so much time.
Purchased in January 2021 for $179.00.
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Questions & Answers
Kayleenasked
My Genie wont dock in to recharge. I have cleaned the IR signal emission window and the recharging poles but it seems to find the docking station but wont dock (if that makes sense??)
No answers
Ivaasked
Having issue with the vacuum as it runs for about 30 seconds then stops
Not sure what to do????
No answers
GWENETHasked
I have just bought a MyGenie ZX1000 robotic cleaner. However, after reading all the reviews I am wondering if I have done the right thing as it appears to stop for no reason within the warranty time of one year and there seems to be no after-service help. I bought mine from Kogan.com. Have I done the wrong thing and will I be able to have it repaired within the warranty period if something goes wrong?
No answers
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