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See the Best Robot Vacuum Cleaners in 2020 as rated by Australians on ieatwords.com.au.



Reviews

(16)
(16)
(10)
(17)
(19)
  • System Errors Every time (8) · Never (7) · Often (2) · Occasionally (2)
  • Ease of Programming / Scheduling
    2.5 (18)
  • Build Quality
    3.3 (20)
  • Value for Money
    2.9 (20)
  • Ease of Use
    3.2 (21)
  • Cleaning & Maintenance
    3.0 (19)
  • Product is used:
    • Several times a week (8)
    • Daily (6)
    • Weekly (2)
    • Rarely (2)
  • Noise Level
    2.5 (20)
  • Pet OwnerYes (6) · No (11)
  • Battery Life
    2.9 (19)


  • Verified purchase

best quality

published

This product is recommended by my friend and I try to use it, and it's amazing and contented to the result.
It can help my work easily. Best product ever! Thanks.

Build Quality
Ease of Use

  • Verified purchase

A good product for its price

published

I have purchased this item and I honestly don't regret it. It helps me maintaining our tiles floor clean. It works ok on the carpet and it picks up the dirts. Thanks for this item, I save some time.



Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
See all answers
joo

jooSydney, NSW

  • Verified purchase

good product

published

This is affordable and easy to use and I really love it. it's very very very nice... it works well on my floor. Thank you so much.A very good invention.

Purchased in January 2020.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Daily
Pet OwnerNo
Floor Type Tiles
System Errors Never
See all answers
Jodie Zimmerman

Jodie ZimmermanHunter Region, NSW

  • Verified purchase

I love it!

published

Easy to use, it's easy to operate hence, it's very convenient. I always use it for my floor as I am very busy.
Every day I came to a clean floor. Thank you!

Purchased in January 2020.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Several times a week
Pet OwnerNo
Floor Type Tiles
System Errors Never
See all answers

  • Verified purchase

Perfect!

published

The robot made my life easier. It cleans my room, my living room, and the kitchen even when I am not around.
Very accurate and efficient.
Perfectly made for busy people like me.

Purchased in December 2020 at Groupon for $157.99.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Daily
Pet OwnerNo
Floor Type Wood
System Errors Never
See all answers

susan p.

susan p.Perth, WA

  • Verified purchase

Cacuum cleaner for reasonable price

published

Bought this My Genie from MyDeal for a reasonable $199 price. Read numerous bad reviews but the product works as advertised. It works great on my open lounge area which has marble flooring. On carpet, it works fine as well. Got what I paid for!

Purchased in November 2020 at MyDeal.com.au for $199.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Several times a week
Pet OwnerYes
Floor Type Tiles
System Errors Occasionally
See all answers

Francis

FrancisHunter Region, NSW

  • Verified purchase

Battery actually lasts!

published

Its so hard to find a Product that doesn't lie about the usage time of the battery! this vacuum lives up to its marketed time of 1 and a half Hours.

would recommend to other dads

Purchased in December 2020 at MyDeal.com.au for $199.95.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Daily
Pet OwnerNo
Floor Type Carpet
System Errors Never
See all answers

Boo

Boo

  • 17 reviews

Worked ok until it stopped, that's when the trouble began

published

Normally if a product stops working within warranty, you send it back for inspection/repair/replacement. Not the case here. The machine does not turn on at all and if I directly plug into the charger it says FULL, but will not go. I contacted the manufacturer bdirect.com.au (email is the only way to contact them). I was told to take a video with my smartphone (presumptious as I do not have one) and send it to them for verification. We are stuck in a never ending loop of I don't have a video recorder/you must send a video. What fun.
This is a cautionary tale for those buying through third party suppliers (Catch in this case). You actually don't know who the manufacturers/1st line distributors are to check on their reliability.

Andrea delgado

Andrea delgadoIllawarra, NSW

  • Verified purchase

Waste of money!

published

Never works properly ! Everytime i want to turn it on! Fails ... it works whenever it wants ! Never charges ! Awful product! I would never ever recommended ! It didnt even last for a month.

Purchased in October 2020 for $290.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Weekly
Pet OwnerNo
Floor Type Wood
System Errors Every time
See all answers

Waste of money and time.

published

Hardwood, carpet and occasionally tiles. It performs mediocre on wood and tiles but terrible on carpet. Gets stuck on everything. Doesn't suck up stuff very well. Just goes around and around till it gets stuck again. The virtual wall it comes with is useless as well.

Purchased in May 2018 at Harris Scarfe for $200.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Weekly
Floor Type Carpet, Tiles and Wood
System Errors Every time
See all answers

Charlene S.

Charlene S.Greater Melbourne (Outer), VIC

Worst item I have ever purchased

published

Purchased in September 2020.

Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Product is used: Rarely
Floor Type Tiles
System Errors Every time
See all answers

mouse

mouseHunter Region, NSW

Mygenie zx22000

published

My vac doesn't go across the room it goes about 30cm and turns left or right.. and does 3 laps of the room when I push the home button on the control

Purchased in September 2020.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Daily
Pet OwnerNo
Floor Type Carpet
System Errors Never
See all answers

And

AndGreater Melbourne (Metropolitan), VIC

  • Verified purchase

Complete and utter garbage

published

The vacuum can't navigate at all. It keeps getting stuck against bare walls that contain no obstacles, and when trapped, can't work out how to reverse its position at all.

Purchased in September 2020 for $230.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Several times a week
Pet OwnerNo
Floor Type Carpet and Tiles
System Errors Every time
See all answers

Dee

DeeCentral Highlands and Goldfields, VIC

Rubbish

published

I have used it twice and will not start at all just dead bought from Groupon 3 weeks ago cannot find my receipt from the company
Do not buy it was also missing a battery that is very hard to buy

Purchased at Groupon for $198.00.

Pet OwnerNo
Floor Type Wood
System Errors Every time

terrible item, do not buy

published

This vacuum worked well for 10 months, and then just ceased working. The program function stopped working, and then the device would only vacuum for about 5 mins, when it was originally vacuuming for approx 20mins. The manufacturer has terrible customer service, and refuses to fulfill the terms of the 12 month manufacturers warranty saying the device is defective due to misuse, it has only ever been used according to the instructions. Do not buy this item or deal with this manufacturer. Terrible.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
See all answers
Katie

KatieMetropolitan Adelaide, SA

  • 4 reviews

Less than impressed

published

I was so excited to find a reasonable priced robot vacuum and bought my genie. Unfortunately that excitement was short lived as this vacuum constantly gets stuck on regular furniture and fails to clean the entire floor area. I found myself constantly having to find it and release it from whatever it seemed to caught on this time very frustrating.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Several times a week
Pet OwnerYes
Floor Type Wood
System Errors Every time
See all answers

Camila

CamilaSouth East Queensland, QLD

  • 2 reviews

Can’t buy battery replacement

published

It does the job. Good to clean dog hair around the house. But can’t buy battery replacement. I tried to find battery everywhere. I guess they expect you to buy a new one?????

Purchased in January 2018 at Kogan for $199.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Several times a week
Pet OwnerYes
Floor Type Carpet and Tiles
System Errors Often
See all answers

tdo100

tdo100North Queensland, QLD

Would not buy again

published

i purchased this unit and used it about 6 times and the battery went flat. Cannot seem to find another battery for it, but think I should have got more than 6 uses

Purchased in April 2018 at online for $250.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Rarely
Pet OwnerNo
Floor Type Wood
System Errors Every time
See all answers

No warranty realistically

published

Purchased in June 2017.

Build Quality
Value for Money
Ease of Use
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Several times a week
Pet OwnerNo
Floor Type Linoleum
System Errors Often
See all answers

Kylie

KylieSouth East Queensland, QLD

  • 9 reviews
  • Verified purchase

Excellent little helper

published

Love having my little helper dance around the floor picking up all the little bits of dust and pet hair which annoy me. This vacuum is great for large flat tiled areas and for spot cleaning carpets. Sometimes she gets a little lost and goes is circles but she soon finds her way. It amazes me how much for hair and dust is on the floor which we cannot see. Easy to turn on with the remote and off she goes. Would love a better model which maps the house but one day I'm sure. Mop works ok, not the best but she does do an ok job of the sections she follows. Would be better with a self mapping system for sure. Cannot be picky, she is reasonably cheap and saves me so much time.

Purchased in January 2020 for $179.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Product is used: Several times a week
Pet OwnerYes
Floor Type Carpet and Tiles
System Errors Occasionally
See all answers

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Questions & Answers

Kayleen

Kayleenasked

My Genie wont dock in to recharge. I have cleaned the IR signal emission window and the recharging poles but it seems to find the docking station but wont dock (if that makes sense??)

No answers

Iva

Ivaasked

Having issue with the vacuum as it runs for about 30 seconds then stops
Not sure what to do????

No answers

GWENETH

GWENETHasked

I have just bought a MyGenie ZX1000 robotic cleaner. However, after reading all the reviews I am wondering if I have done the right thing as it appears to stop for no reason within the warranty time of one year and there seems to be no after-service help. I bought mine from Kogan.com. Have I done the wrong thing and will I be able to have it repaired within the warranty period if something goes wrong?

No answers

Get an answer from our members and MyGenie representatives

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