Bought the Jeep grand Cherokee diesel in 2016 (my15). I have had no real issues with the car its been great value for money for a quality product, However i just cant get quality service from any jeep dealer. Tynan's at Kirrawee is an absolute Joke terrible service - caught him out charging for log book service and not replacing parts - cabin filter was dirty the minute i left and got home to check. i have since tried three other dealers all crap.
Jeeps biggest let down is there dealer network, the cars after 2015 hove really improved and have had all the bugs ironed out. i have owned it for 2 years with zero issues.

This service department has now got my Grand Jeep Cherokee for the 2nd time in 2 1/2 years, only because this was the nearest dealership for the tow truck, after my car now requires a 2nd motor!!.
Gosford Jeep have had my car for nearly "3 months"!!!
After the motor was put back in, it was discovered there was something wrong with the gearbox, then a fuse, then it had a "starting" problem?, I was promised this car would be back to me two weeks ago, & I'm still waiting!!
I definately feel like I'm being fobbed off now, & that the service manager is feeding me excuse after excuse!!.
NEVER again will I buy a Jeep, nor recommend one to anybody.

change the transfer case fluid if you get a clunk when taking off, had the same issue as many experience..dealer couldn't fix problem during warranty period (surprise, surprise) lived with it for 6 years, I had been servicing the vehicle for past 3 years only 50k klm on clock after 6 years,however i decided to change transfer case fluid..well low an behold cluck gone!! now smooth a silk,, I suspect Jeep use crap fluid or don't fill it correctly..either way problem gone now at 64k klm and no clunk

i have got jeep grand cherokee 2014 limited.
after 3 year i have spent 10000 over period of 6 month for engine oil leak, coolant tank replacement, noe rediator replacement.
customer care response is worst, spending 70000 plus 10000.
just frustrated with it.
never go with jeep again.
everyone told me before about issues.

Ab Fav Best Jeep I've every owned! What can I say, there is EVERYTHING that you need in this Jeep Grand Cherokee. It has voice automated EVERYTHING, and it looks hot and goes like it should, fast and efficient. There is NOTHING better than to own a Jeep, that's all!

Just shocked that before my Jeep Cherokee Limited turns 5 years old and not even done a 100k the transmission has gone!! How can Jeep not look into this clearing its happened before. Every time something goes wrong its just a drama between the dealership ignoring it or Jeep ignoring the problem, then you have to go to consumer affairs to sort. Surely if Jeep has faith in their vehicles it should not be an issue?.
Transmission / Back Shock absorber's / Air Condtioning
The keys play up where the programming doesn't work.
Blown light bulbs consistently.

Clearly they produce a vehicle with know problems, charge decent money for the vehicle but don't care for keeping the reputation as being a great car.

Comfortable luxurious spacious. This is the best car I have ever owned it just cruises along the high way such a comfortable car to drive. And the parking sensors are brilliant, they make parking a breeze. And the fuel economy is good. The boot is very spacious. Seriously a great family car,

Performance and handling are top notch for a vehicle that could be classified as a barge. Extremely quite at highway speeds. Excellent interior and instruments and layout very good legroom. Been reliable to date 8.6l per 100k fuel. Only concern is the dealer servicing costs which seem quite high. The Grand Cherokee diesel is a very comfortable and well thought out vehicle. Only gripe is back cargo cover leaves a gap between the back seat that allows some viewing of contents in boot area. Owner manual is about 3 pages short of the bible in size but easy to understand. The mapping software for the GPS hasn't been updated for over 2 years and unlikely in the near future.

We bought our 3ltr Diesel Grand Cherokee May 2015 and have now travelled 73,000klms of which 35,000klms have been put up towing a 3 ton caravan, without any modifications (springs, shockies, exhaust or performance chips.) We've had no problems what so ever with this vehicle. I don't believe there's another vehicle in this price range that will match it for power, economy, comfort, agility and good looks.

handles great open road is so smooth enough room for heaps of tyhings seats are heated leather quiet oin the inside and it lifts up 15cm at the touch of button for when i take it off road (which is rarely but i can and its comfortable when i do)

I like everything about my vehicle from the way it drives to the economy and accessories especially to upgrade brakes to brembos with no mods nessesary . Tyre selection was a problem at first but now that is sorted as I do a lot of miles towing. 167000klm and no problems brake pads are very pricey being brembos but really pull you up time after time with no fade on long downhill runs with 3200kilos

I did my research and found the Grand Cherokee suited my needs for towing. Having a 2.5 tonne boat I need a car with lots of torque. The 3.0 L diesel was perfect. I was surprised by how easy it pulled the boat, in fact it was like there was no boat behind it. I've had the car 3 years and have had no faults with it.

Hopping inside and your in luxury. Those cold winter days disappear with heated seats and a heated steering wheel.

My question to myself about how happy I am with a car is: would I buy another one?? The answer is a BIG yes.

70,000ks and a new gearbox! Have barely driven the car since purchased and have had nothing but problems with it. It has spent more time at the dealers then me. So many things have gone wrong with it but needing a new gearbox at 70k I do not believe it!

I purchased my Grand Cherokee Limited in Jan' 2013. It has now done 120,000 klm. More than half towing a 23ft van weighing close to 3 tonne. One trip being a full lap of Australia. The ride, comfort and fuel economy has been first class. The hard drive in the sound system is great, saves changing music CD's Dual climate control, along with heated leather seats also adds to the comfort.