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Keith and Ann CopeGreater Melbourne (Inner), VIC
- Verified customer
Excellent service and back up in moving to Qld. During lock downs and isolation
From 3 bedroom town house to 3 bedroom apartment I Brisbane
!741 Kilometres to be exact 3 days of driving for us.
John Ryan were hampered by many things including state laws due to the virus but Our contact there pushed all the buttons to be exactly on time for the revised delivery
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Colin FGreater Melbourne (Outer), VIC
- Verified customer
Excellent Service
We had to move the contents of a four bedroom house over the Easter break, necessitating trucks being organised before and after Easter. Pick up occured right on time both days and the guys were very helpful and considerate of our property. Everything arrived without damage and was placed exactly where we wanted it. Would use John Ryan again.
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Perfect Move.Greater Melbourne (Inner), VIC
- Verified customer
Firstly the move and then the storage followed by the storage delivery. Always very helpful and caring and patient.
We initially moved a 4 bedroom house to a smaller unit and had the balance of our goods in storage. The move went very well, then the delivery of the stored furniture 3 years later also went very well. The attitude of the workers was first class. Every piece was in top order, clean, well packed and delivered with genuine care and patience. We could not have asked for a better executed job.
They also happily came back to put together a piece of furniture whose bits had been stored in one of the cartons.At the same time they collected many of the now empty cardboard boxes for recycling.
Very good communication from the office also so that we knew exactly what to expect and when. Thorough professionals all through.
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- Verified customer
Outstanding team. Outstanding job
3 fit, strong and very professional men from John Ryan moved our 4 bedroom town house yesterday. Started at 0745 and finished around dinner time. Lots of expensive and delicate furniture plus the added headache of three young children’s rooms filled with plenty of Alan key furniture.
David, Ari and Robert worked as one. Like a well oiled machine. Awesome team work. They were fast yet gentle, excellent with my wife and three young children and took all the stress out of the day.
In using removal companies over the last 20 years these men were by far the best team I’ve encountered. Could not recommend them more highly.
A massive thank you to John Ryan Removals and your professional team.
Lockie Maxwell-Wright
1 comment
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Nina N.Greater Melbourne (Outer), VIC
- Verified customer
Great experience!
John Ryan Removalists are true professionals! Brilliant service from the first contact to the completion of our move. Thanks to the great communication we exactly knew what to expect on the day. We had a lot of quite heavy furniture and a number of large pot plants. The four guys who were quite coordinated loaded two trucks with our stuff applying great care. We were moving to a two storey house on a hot day... with no air-conditioning working . Our removalists manoeuvred heavy pieces of furniture up the stairs with great skill and quite happily returning some pieces back downstairs when we asked them to. We are very pleased with the whole experience and would be recommending John Ryan Removalists.
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LindsayGoulburn Valley, VIC
- 2 reviews
- Verified customer
Everything went Perfect .
The John Ryan guys were very professional from John who did the quote to the guys on the actual day .They moved a whole house over 200 Kilometers for us with some fragile items and not a breakage The guys on the day were very professional and did look after every item very well This company was recommended to me by someone who had used them and I am pleased to say they did a first rate job .
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Dannii E.Greater Melbourne (Metropolitan), VIC
- Verified customer
Great removalist. Five stars for professionalism, customer service & care!
I moved interstate from QLD to VIC & used John Ryan Removals for the MEL end delivering my goods to my new 1 bedroom apartment. I was so impressed with the customer service provided by Helen in the office, but even more so with the two removalist Josh and Jarred who came to my place. Their professionalism and care with my furniture was five star and above that they were really friendly and helpful. I would highly recommend John Ryan Removals to anyone who is looking to move locally or interstate! Thank you John Ryan Removals, and to Helen, Josh & Jarred for making everything to do with my move stress free and easy.
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- Verified customer
Excellent service
We moved from a large (10 room) family home to a smaller one 100 km away. The move itself was staged over 3 days: day 1 packing of delicate items; day 2 clearing of house to overnight storage; day 3 delivery to new home following settlement. We packed the remainder of items ourselves. All was done on time and was extremely smooth & professional
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LynetteGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Interstate removal - Excellent and Professional
Ryans removal were simply amazing, from first point of contact to the final drop off of our furniture and the followup call everything went smoothly. Interstate move was so easy with Ryans. The boys who looked after us were wonderful, all items that were fragile (including large glass top dining table) was packed brilliantly. On arrival at new home everything was put in place and nothing was broken in the whole move. We would recommend Ryans to anyone who wishes to move both locally or interstate. Thank you to everyone who made this move so easy for us. The staff are amazing.
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GeelongiteSouthwest, VIC
- Verified customer
A smooth and professional move
We've moved country almost half a dozen times and know the difference between a good removals firm and a poor one. John Ryan was firmly in the good category, with good communications and very efficient workmen. Thanks for making what can be a difficult event easy as!
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- Verified customer
From the first contact to completion the service was 5 star .
We have been living in our 3 bedroom house for the past 34 years.
So for us it was a big challenge to get our belongings from Mont Albert to Ballarat
They began on time as stated packed our house lot and delivered at the stated time in Ballarat. We have now unpacked all the cartons and no damage
1 comment
Damian R.John Ryan Removals
Hi Rowland, thank you for your review. I hope the cold blast last week didn't take the shine off moving to such a great location.
Regards
Damian
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- Verified customer
House contents removal
The John Ryan team picked up our household effects from a location requiring smaller shuttle truck from house to main (container) trucks parked on the flat area nearby where they were trans-shipped as we are putting into storage for a short period'
A team of 5 men who arrived circa 7.30 am and worked solidly until they finished loading at circa 3.00 pm. They were courteous, good humored and a credit to John Ryan Transport service reputation
For this first stage of the move we are extremely pleased and we have every confidence that the delivery in about a weeks time will be equally professional
Mike and Gill Poulton
1 comment
Damian R.John Ryan Removals
Thanks Mike. Lets hope again for good weather.
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Audrey C.Greater Melbourne (Outer), VIC
- Verified customer
Excellent Service
This is the second time we have used John Ryan Removals and have nothing but praise for them, everything went smoothly and the team of David, Josh and Graham were fantastic. Would highly recommended them.
Audrey and Derek
1 comment
Damian R.John Ryan Removals
Hi Audrey and Derek, thank you for been given the opportunity to assist you again.
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Nathalie RaynerGreater Melbourne (Inner), VIC
- 5 reviews
- Verified customer
Excellent service
I recently moved from a house to an apartment in a new suburb. The move was seamless and removalists were great. On time polite and very professional. Highly recommended removal company.
1 comment
Damian R.John Ryan Removals
Hi Nathalie, thank you for your kind words which will be passed onto the crew.
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Satisfied customerGreater Melbourne (Metropolitan), VIC
- Verified customer
Excellent service
We chose John Ryan from the quotes we received, as they use shipping containers which could simply be deposited and then picked up again. There was a 6 day gap between leaving the old house and moving in to the new house and so our belongings were stored at their facility then picked up and driven to the new place. This meant no double handling and therefore less risk of damage or breakage. The workers were prompt, incredibly efficient, pleasant and helpful. All my enquires were dealt with in good time and with a good attitude. I really had no issues at all and am congratulating myself on my good judgment!
1 comment
Damian R.John Ryan Removals
Thank you for your feedback. We do work hard to make it a good experience for our customers.
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LareeMelbourne
- 2 reviews
- Verified customer
Disappointed
We previously used John Ryan Removals and everything went smoothly. We therefore had no hesitation in using them for our recent move. This recent move was a completely different experience.
I had a number of concerns/issues which I made their office aware of on the day of the move, by telephone the following day and in writing.
The main concerns were:
1. Damage to a dining table, which John Ryan Removals have advised they take no responsibility for and have recommended I make a claim through my own insurance company.
2. The men attending our m...Read more
1 comment
Damian R.John Ryan Removals
Hi Laree
Very sorry things didn't go as planned this time.
Yes we did send off a release for you to sign to compensate you for the washing machine issue. We use the release form so the claim matter ca... Read more
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CraigBrisbane
- 2 reviews
- Verified customer
Careful and Caring
John Ryan Removals exceeded our expectations at every stage of the process. Then they went well and truly above and beyond. Once we'd unpacked, we realised an Ipod and a remote for an expensive sound dock were both missing. We realised they must have inadvertantly been mistaken by us as wrapping paper only. The office at JR asked the warehouse to check every box upon return, the very last box (well over 100) revealed our precious music devices. That experience was simply the exclamation mark on a flawless move, everything done to the timeli...Read more
nes they promised, everything treated carefully, at every step every staff member displayed a caring and friendly approach for our move of a four bedroom, two living room household from Melbourne to Brisbane. We have moved more than a dozen times over the past two decades, across all three eastern states and even overseas twice including to Singapore and back. So we know removals companies and we have luckily usually had good experiences. We chose John Ryan this time because not only were they competitive on price but they also were clearly a family company with a more boutique approach. They could move us from Melbourne to Brisbane by road, meaning we could match that timing ourselves and drive with our two dogs. If we were all without a home for a few days, we might as well do a road trip together! The driver Andrew oversaw the pack and the unpack, so we had continuity we have never had before with any move. All the guys, Stuart and Dave the packers, the loaders Ian, Nick and Dan; then Andrew again in Brisbane, as we happily greeted our lifetime possessions. He literally had told us not to worry about a thing and therefore with those words not only were the JR team careful and caring, they helped make it all carefree for us. They made a stressful time enjoyable. Thank you John Ryan Removals, long may your company and staff prosper.1 comment
Damian R.John Ryan Removals
Hi Craig,
Great review thank you very much. Enjoy your time in Queensland.
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- Verified customer
Looking for a great removalist?
Our move was a big one - 150 + cartons, a lot of furniture, a piano, a large home theatre organ and it all was moved from the Mornington Peninsula to Ballarat. The move started on time both days - pickup and delivery and everything arrived in the condition in which it left our old home.
Every aspect of the move was handled professionally and courteously. From the time Keith Stephen quoted us to the time everything was delivered to Ballarat we knew we were in good hands. Andy, Ian, Steve and the rest of the team handled the move calmly and thoughtfully.
It was our 8th move and by far the best ever. We highly recommend John Ryan Removals
1 comment
Damian R.John Ryan Removals
Thank you Alan for the review and also the recent referral. Much appreciated.
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Graeme JonesPoint Lonsdale
- Verified customer
John Ryan Removals
We have used John Ryan Removals for our past four interstate and intra state moves. The reason?? From the first move we observed they were "real" professionals. Every person in the company we have had contact with takes pride in their job and there is nothing that is to much trouble. On two other occasions we had to use an alternative removalist, one local the other advertised as an international organisation. John Ryan gets a 10 out of 10 from us. The other two, by comparison,3 out of 10 and that is being generous!!
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JustineSwan Hill
- Verified customer
Moving made easy
Our move involved the move of a whole 4 bedroom home. We moved about 4.5 hours away, the move and pack process went over two days. The pack and unpack all went to plan and without any hiccups! The unpack process was very easy as the removalists put everything in the rooms that we wanted and they were happy to help un-pack the breakables. I highly recommend John Ryan Removals, we were kept up to date with all details about the move and all of our items were delivered to us on time, and with no damage to them.
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Questions & Answers
Krisasked
Does anyone have to use John Ryan Insurance? If so, whats the experience like, does it worth it? Moving from Melbourne to Queensland
1 answer
You don’t have to use John Ryan Insurance. You may be able to go through your own house & contents insurance for a quote. Or you can choose to have no insurance. We had no issues with breakages and found the service to be very professional and we chose the no insurance option
On such a big move and if you have some precious and valuable items it might be worth considering
Good luck with your relocation
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Damian R.John Ryan Removals
Thanks Lachlan, I'll pass that onto the crew. Stay safe.