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Jura Milk Frother
Bought original product in April 2017. Returned it a year later as it had stopped working completely. Received a replacement July 2018. It now won't froth the milk which no longer gets hot. another year down the line. As it is too late to contact tonight, I've pencilled it in as first job tomorrow morning.
Purchased in April 2021.
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ShazSouth East Queensland, QLD
Couldn’t live without it
The Jura Milk Frother is the best on the market. Our first one we had for six years (it was the model with the dark coating) so when it stopped workings it was replaced with a new one. This one is made of stainless steel which is preferable to the earlier model and we have now had this one for six months.
We make two lattes at least twice a day.
We find this product produces perfectly frothed milk without any problems.
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Sick of buying milk frothers
I have had no luck with this product. The first one worked twice and was replaced. The replacement one worked for a month, now only bubbles up the milk. I have also found this machine to be slow, but didn't mind waiting longer when it worked. I have tried other brands that are cheaper with similar problems but thought paying for an expensive machine would guarantee success. Disappointing.
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Planned obsolescence
I purchased a jura coffee machine and frother from harvey norman. Both broke within months and were replaced without too much difficulty. Now the frother has died again. GREAT coffee machine. Unimpressed with the frother that breaks time and time again. Its not as though they are cheap either. I will pay for a hopefully more reliable product than bother with another one even though this one is still under warranty.
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KazSydney
Was good at first!
Like a previous reviewer my milk frother also started peeling on the inside. Harvey Norman replaced it no worries with a stainless steel one which has had no peeling problems. My gripe is like the first one the time it took (I have it on the hottest setting) just got longer and longer up to 7 mins at least! Now it hardly frothes at all and I will need another one but not sure if I will buy a Jura one.
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Harley FAU
- 8 reviews
- 1 like
- Verified purchase
Does the trick
I had several of another brand that I had to keep replacing before making the switch to Jura. So far, so good.
There is no temperature control, which is a bit of a let down, but it does make a nice hot milk on it's regular setting. I do have an issue with the lack of creme though. It is very much a 'flat white' or 'cap' frother, not a 'latte' frother. It is impossible to get a nice creamy consistency that you would at a cafe with a proper froth gun.
In saying that, it definitely does suffice for a decent home coffee. No complaints. And it has lasted almost a year, with no issues, and I use it daily.
2 comments
UPDATE: Still going strong! Almost 2 years down, still use it daily, still as new.
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Just don't expect it to last!
After owning 3 of these I am fed up with it. The first one lasted 4 months and the heating element broke. Harvey Norman replaced it no problem. After about 8 months I noticed that the inside of the jug was coming off! Just like teflon.....god knows what that will do to me! Replaced again. The 3rd jug has lasted almost 2 years and once again the inside has come off, ALOT! Jura will happily sell me just the jug but after a few cool coffees and a scorcher I will assume the heating element is on its way out too.
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Thunderbolt 1Brisbane
- 3 reviews
great product overall while it worked
I was given a Jura 70608 as a birthday present as I wanted something that would froth the milk for the morning coffee. My coffee machine wasn't equipped to do this. This product did this really well and to my great joy I also discovered that you could also make superb hot chocolate drinks and hot whiskey sours and hot Toddy's (not mentioned in the instruction book)among other things. It even looks good and that's not something you can say about most Kitchen products, almost futuristic in its design.
This product quickly became the utensil of...Read more
1 comment
Jura A.Jura
Dear Thunderbolt1,
Thank for taking the time to right a review on our milk frother, we are so happy to hear that you enjoyed it for a couple of yours, if we could be any assistance please email us on ... Read more
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Worked perfect then stopped
We absolutely loved this frother big enough for 2 large coffee's. The actual coffee machine cane with 2 year warranty but fine print for frother was 1 yr. Jura refused to replace it even though it wasn't working properly within the year but I waited a few months outside of the year to contact them. It's a shame as it was so much better then the replacement Aldi brand when working! Now I'm searching for a better one.
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KaySydney
- 3 reviews
- 4 likes
Love it! Now with stainless steel pitcher
Great product - stylish, easy to use and now the pitcher is made from stainless steel, with no joins. So hopefully no issues with the surface deteriorating and the seals breaking.
Froths perfectly. Used daily. Love it! Well worth it. Good value
Very popular item with everyone in the house.
3 comments
Sadly I am updating my review that I made above. I so loved this item but the frother action has now failed and after emailing the company, it does not appear to be repairable.
The gadget still 'works... Read more
Jura A.Jura
Dear Kay,
so sorry to hear about your milk frother failing I would like to have an opportunity to resolve this issue if you could kindly email your details to [email protected] and I will ensure its resolved
Kind regards
Kylie- aftersales manager
I have been in touch now with Jura on the 2nd November and the 28th November and no reply what so ever. I have resent the email now for the 3rd time, being the 13th December.
I look forward to hearin... Read more
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We love it, can't do without it
This Jura frothier is brilliant. Very adaptable froths any amount from 1 serve to many. Any milk - using combination of cold and hot frother any milk type make a fabulous creamy froth. Yes it might be slower than some frother a but you don't have to stand and hold it. Plus if you bring it to the table it looks good. My kids love it for hot chocolate. It is easy to clean.
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kipjeGuanaba
- 2 reviews
- 2 likes
Takes 6-8 minutes to froth the milk and only works with full cream milk
It's nice that is made from stainless steel and doesn't burn at the bottom, but it takes way too long and I like using skim milk which would work well in our previous frother (ALDI) but not in this frother.
I contacted customer service but they confirmed that it is supposed to take this long and that it doesn't work well with other milk than fresh full cream milk.
For us this frother is useless.
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rodmacMelbourne
Not bad - froths milk pretty good
Had the Jura frother for 6months now. Overall OK. Here's my assessment in some of the important area's:
Quality of frothed milk: Excellent for full cream milk. Very nicely aerated, "fluffy" milk. Good temperature, doesn't burn. Great for lattes, hot chocolates and baby-chinos. For Soy milk, not that good. We also use the Aldi frother which is the opposite - not great for full cream but pretty good for Soy.
Heat Time: Poor to average. Can take about 3min to produce a cups worth of frothed milk. Certainly quicker using again when a...Read more
lready heated up. Slower than the Aldi frother. Pouring: Very good. Design of unit (oval shape) minimises spills. Clean Up: Usually there is a thin film of milk at the bottom. Need to use a damp cloth to clean. Looking at the design, if radius in the bottom corner was larger, would make cleaning easier.Similar opinion? Write a review on ieatwords.com.au!
LarryAdelaide
- 7 reviews
- 4 likes
temporary appliance
The inside coating wears off with normal cleaning. Bought mine from Harvey Norman, returned the first one - second one didn't work at all - returned - replaced by Harvey Norman but I wouldn't take it home until it had been tried in-store - only had 5 in stock - 4 didn't work - took the other one home and it stopped working about 10 seconds into the cycle - started again and finished cycle - didn't take this one back until new stock in at Harvey Norman - new replacement started peeling of interior coating after a couple of weeks. Harvey Norman won't replace any item 12 months after the initial purchase date, no matter when the replacement(s) issued or what the problem is.
good frother
inside coating peels off
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Jura jura
Brought a coffee Machine and came with Jura frother, Frother was good for like 6 months then the black silicon started to peel. i only wash it with water and a touch of morining fresh. this is my 6th Jura frother!! Yes 6. all of them from David jones. lucky they replace all of them.
Make good milk
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Geoff.WoyWoy
jura milk frother
I have just purchase this item two weeks ago and i cannot fault it.The froth is perfect and it is very easy to use and clean,it takes about 2minutes to make perfect froth,also it is also great for making hot chocolate. It comes with three attachements two for frothing milk and one for hot drinks.
Easy to use.
Hard to see the measurements.
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Disappointed
Returned a faulty milk frother, and promised by the sales assistant that this "quality" product would work perfectly, all of the time. Devastated, it stopped making the froth after four days, and wasted a lot of milk. Almost impossible to see the maximum limits for filling as well. Promised a lot, performed badly, very disappointed.
The sales assistants boast that this would not disappoint! Convincing, and entertaining.
Heated the milk, but did not froth it. A lot of milk was wasted, similar to a nescafe.. say anymore.
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Questions & Answers
Gulanasked
Where I can by frothing disk for milk foam ?
1 answer
Jura A.Jura
Dear Gulan,
You can purchase these parts directly from JURA please call 1300 285 872 and we will be happy to arrange,
Kind Regards
JURA Support team
philkasked
I cant get my Jura 72035 milk frother hot enough. Froths OK (acceptable) but only luke warm. Have a Jura F8 coffee machine and gave up on the milker with that machine very early on.
Can I adjust the 72035 to make it hotter?
BTW, I absolutely love my F8, except the milker. 4+ years and going strong
7 answers
Hi Philk
We have a model 70608. To make HOT milk with froth, we simply press the button TWICE and we have lovely hot frothy milk which is ideal for making
lattes or cappuccinos.
We don’t bother using the coffee maker to make the milk either. It is too much
trouble cleaning.
Sorry I can’t be of more help.
Thanks Shaz,
Yes the 72035 also has the 'press the button twice', but still not hot enough. Oh well, I will keep trying. If I judst want a flat white, I micro wave the milk rather than the frother, however, the frother does give a better taste experience, also a requirement for cappuccinos.
If the frothier is still under warranty, you could take it back and ask for it to be
checked. It should make hot milk and not just warm.
Ginnieasked
frothing disk misplaced ..can I get another one
1 answer
Jura A.Jura
Dear Ginnie,
Thank you for your questions, you can purchase another disc please contact support on 1300 285 872 and we can arrange to send you out one
Kind Regards
Kylie - Aftersales Support
Download manual
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Jura A.Jura
Dear Harley F,
Thank you for your review we are so happy to hear your enjoying the Milk Frother is you need any assistance please contact us on [email protected].
Kind regards
Jura support