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JW Computers Online store Questions & Answers
1 question from our users
WilLIamasked
what happens if shipping is saying the product is delivered but it never showed up??
thank you
-will
2 answers
Hey Will,
I would recommend to reach out to the delivery company first and see what information they can provide. Because JW always sends parcels with signature on delivery (see https://www.jw.com.au/faq), someone had to sign for it and they should have this info on file and can help you work out where to look next.
Cheers,
Garry
Andre T.JW Computers
Hi William,
That doesn't sound good!
Please PM me with your order number and tracking number, and we will look into this for you straight away.
Thank you and we'll wait to hear from you,
Andre
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