I knew I wanted to build my latest PC, and I wanted to do it locally. When I went into JW the guys helped me straight away. Asking what my main reasons for its use where going to be, and suggesting different parts. I came away with a quote, and absolutely no pressure to buy. I rang them a bit later, and asked if it was possible to upgrade some parts, and again they where more than happy to help, and make suggestions.

It took less than 10 days for them to finish the build (it would have been quicker if they had all parts in stock), and the build quality is fantastic.

This machine is a beast, and I will definitely use them again.

I required this adaptor as I have just received NBN and wanted to keep my analog phone. Was recommended this product by my internet provider. It was super-easy to purchase online. Communication and postage from JW was both A+.
If only installation was as easy! It took my provider 2 attempts and over an hour to remotely connect it, and this is a product they are familiar with! Maybe you could DIY if you know IT, but I definitely needed the help.
Otherwise this product does the job intended- let's hope for a long, long, time.

Hi I’m a JW customer and I’ve been told by the Bankstown store that you guys are not currently taking orders for computer jobs. I want to know if you can still upgrade my pc because I’m looking to and If you guys are able to. thank you Luca

very bad customer service they managed to put the part in thats all they did right i had to go back 3 times and call them a bunch of time with no reply back from them. goto scorptec

My HP Envy x360 laptop unable to recognise Simplecom CH381 USB 3.1 Type C (USB-C) 4 Port Hub. The store refused to return. It is a disappointing experience. I was forced to have the 1 sided 'conclusion'.

He was extremely helpful and friendly, displaying professional mannerisms at all time. He assisted with my purchase of a new monitor and I am already happy with the results. Thank you again Josh for your assistance today and I look forward to my next purchase :)

over 1.5 hour round trip to collect a portable monitor that was NOT COMPATIBLE with my Macbook even though the item description clearly states IT IS on their website. Guy was kind enough to allow me to try it first - good job I did!

No recourse, they didn't really care about my inconvenience.

Website appears good, but with sloppiness like this you're still just a budget local computer store. Sort it out.

Outstanding customer service by staff at Blacktown store. I went in store few different times changing mind for components that I want to use for my custom build PC but they were very helpful every time I visited the store. Special mention to guys named Josh and Rosch. Rosch very professional and friendly answering to all my queries. Overall I am very happy with everything so far. Good work guys. Keep it up

Super easy navigating to look for what I wanted, great range of products and super satisfied with the quality of the product. Over all fantastic store and service, will be back!

I went to the Castle Hill shop to purchase some parts to build a new computer. I was having some problems getting the pc to work, and took it back to the shop. Spoke to Wen who was fantastic and fixed the problem. He went out of his way to make sure I was satisfied. A big shout out to Nathan, who also tried to help me; as well as the general friendliness and helpfulness of the store staff, on the times I've rang up to get information and help on purchasing products at the store.

They have been supporting local schools and Aged Care agencies for over 3 years. I highly recommend his expertise in not only sales, but technical experience. He is the man to get it done 20/10 would recommend

I picked out the pc I wanted online and went into the store it was very easy to navigate through the store. The employees were super nice and helpful, they build the pc fast and are very helpful. Great service and very nice