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Terrible
Ordered in Dec 19 with delivery expected mid Jan.
Further delays were advised by over a month. The attitude was stiff crap if you don't like it.
Cancelled my order because of the ongoing delays and poor customer support.
Purchased in December 2021 for A$350.00.
4 comments
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Jo
- 4 reviews
Lovely fabric, terrible stitching
My review is here because Koala has removed all reviews of their sheets, good and bad, from the website.
The Koala website raves about the Tencel fabric they use, and I've found they're right in regards to this particular detail. The fabric is lovely and soft, really nice to sleep on. The big problem is how the sheets are actually stitched.
We bought a bigger mattress and base to replace our old bed and we had no sheets to fit. They had a sale on, so I bought two new sets of sheets.
When washed, the fabric loosens and seems to stretch, but the...Read more
1 comment
Koala S.Koala
Hey there! Those sheets don't look right, are you able to send us an email at [email protected] and we can sort it out - Thanks!
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Koala S.Koala
We are so sorry to hear about your experience Rory.
If you would like to, we would be more than happy to chat and sort out some sort of arrangement. Our email is [email protected].