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Reviews

2.9

37 reviews
5
(7)
4
(9)
3
(5)
2
(6)
1
(10)
  • Build Quality
    2.3 (4)
  • Value for Money
    1.8 (4)
  • Picture Quality
    2.0 (3)
  • Software
    1.7 (3)
  • Sound Quality
    1.3 (3)
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kate b.

kate b.Sydney, NSW

  • 3 reviews

We got the tv faulty and done nothing for us wait for 14 days very bad customer service

published

From day one its faulty and sound very low, you cant hear anything please make sure not buy. Thanks and they want us to wait 14 days with out tv

Purchased in May 2021 for $599.00.

Build Quality
Value for Money
Performance
Picture Quality
Software
Sound Quality
1 comment
Kogan
Ross x.Kogan
Michelle D

Michelle DSydney, NSW

Be prepared for issues, really disappointed in their products, never again

published

Since the day of purchase my '55' smart tv often freezes and turns on and off by itself...Also you have to switch off at powerpoint as sometimes tv comes on randomly, not good at 2am...I dont recommend at all, going back to my Samsung

Purchased in June 2021.

Build Quality
Value for Money
Performance
Picture Quality
Software
Sound Quality
1 comment
Kogan
Ross x.Kogan
KPNg

KPNgSydney, NSW

Such a shonky product. Lasted 18 months.

published

I bought a KALED55XXXTA 18 months ago. The contrast and sound was bad but usable. Then two weeks ago when I turn on TV it went to the white Kogan splash screen and it would stay for 5 seconds then blank and the splach screen again. This went on in a continuous cycle. I went to the help.kogan.com website and submitted my question twice. No response. Then I called several repair centres and they tell me they don't have any spare parts for Kogan TVs and I would be better off buying a cheap TCL and get 3 years warranty.I think Kogan should not sell TVs if they generate so much negative sentiment with their TVs.

Purchased in January 2021 for $780.00.

Build Quality
Value for Money
Performance
Picture Quality
Software
Sound Quality
2 comments
Kogan
Ross x.Kogan
KPNg
KPNg

I am glad I am able to get your attention. Do you have a firmware upgrade for this KALED55XXXTA? I am prepared to try a software upgrade before I throw the TV away.

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SaB

SaBMetropolitan Adelaide, SA

  • 16 reviews

Good style. Samsung surround.

published

Good quality stylish tv’s at an affordable price. Having had Kogan prior I upgraded to the 55”. Please be aware that if you do have issues, customer service is through email with the troubleshooting or file fix sent to you. This is the downfall to my rating. The hard file fix for my TV worked fine.

Date PurchasedNov 2017
jeanninesmillie

jeanninesmillieGreater Melbourne (Outer), VIC

  • 4 reviews
  • 3 likes

Faulty tv, bad service

published

I bought the above tv from kogan, the original tv didn't last even 2 years. The replacement tv also didn't last 2 years and now kogan is saying I will have to pay for repairs, the poor quality of these tv's is an extreme disappointment and very expensive for what you get.

Date PurchasedJun 2016
Greg

GregBrisbane

Terrible screen & sound

published

Terrible junk screen. 4k even looks terrible. Sound is tinny. Total ripoff rubbish. OS is totally old school. Colours bleed, any movement. And the picture loses perspective. This is not a HD 4k smart TV. This is false advertising and Kogan ought face trade practices penalties for deceptive and misleading conduct.

Date PurchasedOct 2018
Paul

PaulBrisbane

Fine while it worked

published

Tv lasted 2 years 9 months. I was happy with it while it lasted but dont consider this product was value for money given the limited life. I have purchased a different brand and hope for a longer tv life. I note that most units only have a 1 tear warranty.

Date PurchasedJan 2016
Fritz

FritzAU

  • 2 reviews

Excellent image, sound is average but easy to fix by attaching speakers

published

How satisfied are you with the picture quality? 10/10
How satisfied are you with the unit's built-in speakers? 6/10
Does the unit have enough ports? Multiple HDMI, USB, Audio in, Audio out, etc.
If the unit is a Smart TV, how satisfied are you with its operating system & apps? Not applicable, isn't smart. Buy A chrome cast instead, cheaper when combined and better functioning than many smart TVs.

Date PurchasedApr 2016
Waffles

Waffles

  • 7 reviews
  • 2 likes

Terrible sound but a good picture

published

This tv has a few cons: it's slow to power up, has terrible sound and no 'smart' features.

In my opinion these are outweighed by the solid picture (for the price). Particularly when a Chromecast and a soundbar can overcome its limitations. I was able to mount it without issue and it worked well as a mounted TV.

Date PurchasedMar 2017
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Bigred

BigredSydney

  • 6 reviews
  • 4 likes

Good quality for the price

published

I opened the box on arrival to find it damaged. called Kogan who originally wanted me to send it off for repair. I told them I wanted a brand new unit as I just received this. Replacement came and working well. Picture quality and design is great. I would recommend for Xbox or movies

Date PurchasedFeb 2017
Nick

NickSydney, NSW

  • 6 reviews
  • 1 like

Died after two years - LCD panel failed

published

This Kogan LED TV died after just two years. I purchased another 46" LCD TV which lasted 4 years. Unfortunately on both TV's the LCD panel died. They both had Samsung panels.
I was pleased with it while it worked, but next time I will either pay for extra warranty or buy a better brand.

Date PurchasedDec 2016
Debs71

Debs71North Gosford

  • 7 reviews

Perfect TV awesome pictures with full HD 4k, price was the best out of all the TV, s I researched on

published

4 Hdmi ports with USB plug, unbelievable picture quality. the sound design is the best of all the TV, s I've ever bought. All the products are amazing including there prepaid mobile. The cheapest so all the couriers. 4k resolution. The would recommend Kogan highly. Also sell a lot more products

Date PurchasedApr 2016
Sam

Sam

  • 5 reviews
  • 1 like

best "dumb" TV around - would love to buy a second

published
Date PurchasedApr 2017
Joe

JoePerth

  • 9 reviews
  • 1 like

4 years in, still going strong

published

No problems at all. Great HD picture and currently wall mounted. Sound is average but I have it connect to my amp. This model has a 3D feature as well which works great, but I never use. 55" is great for 4-player split-screen gaming too! Love Kogan TVs, parents have my old one (even older) and that's also still working perfectly.

Date PurchasedJan 2014

TV died at 23 months old.

published

Software was atrocious, had to dismiss the setup wizard every time I powered it on (I dont have a tv antenna). Software uses a menu to change source so its near impossible to use it with my logitech programmable remote.

Backlight died this morning, 11 months out of warranty. $757 for 706 frustrating days.

Had the brightness way down so blacks were tolerable. Never used the sound.

Cant find parts or knowledge online because they do such small runs per model.

Date PurchasedDec 2015
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danny

dannySydney

  • 5 reviews

4 years and still going!!!

published

Mate I though after paying so little for a 55" TV that it would last 1 year then break.

The only thing is that after 2 years it turns off sometimes by itself, but that is the only problem.
I will never pay top dollar for a tv again.

It's still going strong!!!!!

Kogan TVs are great!

Date PurchasedMay 2014
Greg

GregSydney

  • 6 reviews
  • 1 like

Good Picture, not so good sound

published

Let me say firstly that the TV is Great Value. It was easy to set up and looks good. The only real issue I have is that the sound is a bit tinny and not really up to a screen that size, but with the money you save on the TV you can easily buy a sound base or sound bar so overall its not a bad TV (For the price)

Date PurchasedMay 2016
Samoan Kiwi

Samoan KiwiGreater Melbourne (Outer), VIC

  • 21 reviews

Parents loves it

published

I bought this TV for my parents as a gift. Its the biggest TV they've thus far and its high tech for them. In their words 'We love our TV thank you son'.

Having sat with them and watched Avatar on blue ray they were freaking out at how good the pic was, my only gripe is the tinny sound, but that's the audiophile in me, but hey no TV these days have good sound otherwise they cant be skinny. So I got one of my sisters to buy them a bar speaker to amplify the TV now to them its a home cinema. Dad now loves watching his rugby even more and moum loves her foreign soap operas.

If my parents love their TV then so do I.

Date PurchasedFeb 2016

Wonderful

published

This has the best picture i have had on a tv so far, it comes with everything I need and was easily plugged up for Foxtel, DVD player, external hard drive and easy to use remote. Its a shame this is a discontinued item, but i would certainly recommend Kogan TV's

Date PurchasedAug 2016
TheTrue

TheTrueAdelaide

  • 7 reviews
  • 1 like

Well worth the price.

published

I've had my 55inch Kogan LED TV for a month now. It's brilliant for the price that you pay. A good size, decent screen quality and it looks good. The sound is quite bad but I expected that, although it is still tolerable. Also, I own a lot of VHS cassettes and they come out very average on the screen. Other than these minor things it's a great TV. definitely worth the cheap price Kogan are selling it for!

Date PurchasedDec 2016
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Questions & Answers

jim

jimasked

55" KALED55XX1ZAD

firmware please Kaled55xx1za

1 answer
KPNg
KPNg

Kogan TVs are the worse you can buy. I threw away two year old Kogan because there is no support to answer any questions. Don't expect to get any firmware updates . Just put the TV in the bin.

jim

jimasked

55" KALED55XX1ZAD

where can i find firmware update for my kogan tv KALED55XX1ZA ??

No answers
Dean T

Dean Tasked

55" LED TV (Full HD)

Tv keeps turning off n i have trouble turning on. Any help?

No answers

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