4K Ultra HD TVs Buying Guide
Our buying guide will explain which type of 4k ultra hd tv would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Reviewer Photos & Videos
MickruSydney, NSW
- 5 reviews
- Series 9 RU9210 (58")
- Verified purchase
Picture Unperfect
Initially I found this TV to be adequate for the money paid but I am reminded by my Wife what utter rubbish the picture is. Occasionally I have had to go down and turn it off in the middle of the night as it turns itself on. The colour issue is similar to the previous reviewer. I have my picture going through Foxtel cable and it is still a rubbish picture. I enquired for more instruction but they are limited and hasn't improved the picture at all.
Purchased in May 2021 at Kogan.com.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Lisa DTSydney, NSW
- Series 9 RU9210 (58")
- Verified purchase
Utter Garbage. DO NOT BUY
I bought this TV on sale for $599 (reg. $799) 05/05/2020 after looking at it for a while. It's well marketed and shipping was really fast even during Covid dispatch issues. Received TV 08/05/2020. First day of use (8th May) I sent an email to customer service saying I think my device is faulty all aspect ratios condense the image sideways. 24-36 hrs later I am advised to power cycle the TV, reset to factory settings and update firmware. Did that twice, no change. Circle icons were still ellipses, words stretched upwards, people were TALL and or...Read more
ange or red. I spent the better part of three days reading their help guides applying their advice. Nothing worked and nothing changed. I hooked it up to my PC and even customised the aspect ratio via my graphics card. Circle icons looked more like circles but the resolution of the image was terrible. Current movies in all video players look pixellated, as in, I can see squares on their face/skin. This TV is meant to be 4K UHD. Our 7 year old LG plasma still provides a better picture. What's worse, daytime settings that make it an okay image, cannot be used at night. You must go back into the settings to adjust the colour, contrast and brightness to even watch it at night. It's blindingly bright. Lowing the image brightness via the built in options lowers everything so that people do not have defined features anymore. The remote feels and looks cheap. The screws that hold the legs on de-threaded while putting it together and did not go fully into the socket. The sound is like someone shouting through a megaphone at the back wall. I initially thought the device was faulty, now my assessment is that is not fit for purpose, the aspect ratio, contrast and colour cannot be fixed via internal controls. Customer service is utterly useless. I sent an email 11/05/2020 saying I wanted the TV picked up and a full refund including three year warranty to which "Chuck" from customer service replied: "Thanks for your reply with the attached photos. Kindly refer to the link below and it will help you rectify the issue on your TV: What are the best picture settings for my TV? Please let me know how it goes so that I can assist you further." I think "Chuck" is a robot. It's a shame it still takes 72 hours to reply to a customer service complaint. Maybe "Chuck" is built with the same software as this TV. If anyone is listening: DO NOT BUY THIS TV. Save your money for a better brand unless you like watching full HD and 1080p videos with no definition, stretched features and orange or red complexions. Customer service is a joke. They do not listen and the do not respond appropriately. The online guides are utter nonsense and do not help. Kogan, please note, this TV is packed up in it's box awaiting collection. If I do not get a response that listens to my request, I will be going to the Ombudsman.
Purchased in May 2021 at Kogan.com for A$599.00.
1 comment
Ross x.Kogan
Hi Lisa, thank you for letting us know about your experience.
We are sorry that you have been disappointed by your interactions with our Help Desk. We take the timeliness and quality of our Customer ... Read more
Service very seriously and this has been passed onto the relevant team for investigation.Similar opinion? Write a review on ieatwords.com.au!
Other 4K Ultra HD TVs
Samsung Series 6 MU6100
4.4(266)LG OLED C7T Series
4.5(95)TCL C2 Series
4.0(73)Sony X7000E Series
3.8(105)Ana Alonso
- 4 reviews
- Series 9 RU9210 (43")
- Verified purchase
Love it!
It is our first smart tv and it is amazing! I have access to all my favourite apps, like Disney+, Netflix, Stan and others. The quality and colours are great and the price is affordable. the delivery was very quick, 3 days! Love Kogan and the variety of products they have!
Purchased in February 2021 at Kogan.com for A$369.00.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Kogan Series 9 RU9210 compares to other 4K Ultra HD TVs
Know better, choose better.
Phil AylingSouth East Queensland, QLD
- Series 9 RU9210 (43")
- Verified purchase
Terrible TV and service
Two of the most critical inbuilt apps don't load and have no capability to reinstall. Plus some websites can't be accessed because the TV thinks you are living overseas even when your IP is Telstra in Australia. Service department absolutely no assistance when they bother to reply. Could be days...... Pathetic customer service. You buy cheap, you get cheap.
Purchased for A$379.00.
1 comment
Ross x.Kogan
Hi Phil, thank you for letting us know about your experience.
We are sorry that you have been disappointed by your interactions with our Help Desk. We take the timeliness and quality of our Customer ... Read more
Service very seriously and this has been passed onto the relevant team for investigation.Similar opinion? Write a review on ieatwords.com.au!
AshleinoSydney, NSW
- 4 reviews
- 1 like
- Series 9 RU9210 (43")
- Verified purchase
Perfect tv
This tv has a great picture quality, it's a little tricky to figure out the features and functions when adjusting the screen to what you like. The sound quality it amazing. Its pretty much set up already. Some of the free viewing apps don't work properly, the channel 9 doesn't work at all and the 7 plus doesn't let me watch the cricket. I haven't tried any others as of yet. The youtube is super east to use, everyone in the family loves it. Netflix is also a top favorite for everyone, at the press of a button it launches so quickly. The absolu...Read more
te worst thing about this tv is the leg stands, I am not a fan of the standard placement. I wish it was placed in the center instead of at the ends. I found it light waight and thin. The wifi connection is really stable, I've been using the tv for over a month now and it has not failed me. I cant say the same for chrome! I have never used it before so I'm not sure if I was doing something wrong but I tried to watch a movie from my laptop to the chrome cast but it kept freezing up and I just ended up connecting with hdmi cable. And lastly I love that when I switch off the tv and turn it back on again it starts up right where I left off.
Purchased in November 2021 at Kogan.com for A$379.00.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Michele K.asked
Can I use this tv without an internet connection? I want to see free to air channels.
No answers
bruce a.asked
does this tv have a web browser app?
2 answers
Yes it does. You can download it from the app store.
You can only find one that actually works in Australia but the quality is terrible and more frustrating than its worth. Get another TV is my advice.The TV and Kogan are duds don’t ever buy
Andy J.asked
Can i use Bluetooth ear phones with this tv.?
Other 4K Ultra HD TVs
Samsung Series 6 MU6100
4.4(266)LG OLED C7T Series
4.5(95)TCL C2 Series
4.0(73)Sony X7000E Series
3.8(105)Samsung Series 7 NU7100
4.0(64)Hisense P7 Series
4.1(47)Samsung Series 7 RU7100
3.9(50)LG B7T Series
4.3(30)TCL P8M Series
3.8(54)Samsung Series 9 MU9000
4.3(25)Samsung Series 6 Q6 QLED
4.2(26)LG UM76 Series
4.1(27)Other 4K Ultra HD TVs
Samsung Series 6 MU6100
4.4(266)LG OLED C7T Series
4.5(95)TCL C2 Series
4.0(73)Sony X7000E Series
3.8(105)Samsung Series 7 NU7100
4.0(64)
Listing monitored by Kogan representatives.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Ross x.Kogan
Hi, thank you for letting us know about your experience.
If you have not already and you have any questions or concerns about your products, please contact our Help Desk for technical and warranty assistance here: https://www.kogan.com/au/help/