We flew Sydney-Seoul-Frankfurt return with a 2 year old and I have to say KAL staff were so attentive and went out of our way to ensure our already stressful experience was exactly the opposite.
They give out awesome activity packs to little ones and the child meals are great. Not overly healthy but there is so much on the tray that even my fussy toddler would always eat something. Our meals were also great and were served after the child meal to give us time to sort her out before we ate. The seats are comfy and KAL have among the best leg r...Read more

I travel to Europe 1-2 times per year from Brisbane. Korean Air is the best way to go - fly out in the morning and arrive in Korea late afternoon, within the ticket is; hotel transfer, overnight accommodation, dinner and breakfast included with free transfer back to Incheon airport for my flight to Prague (offer is available to any next day flight). I'd take, and will continue to take, two 9.5 hour flights with a free break in between over the two 7 and 14 hour flights across the middle east flying with your choice of combination in Qantas, L...Read more

I had previously flown with Korean and had been very impressed with the everything. I had flown from Minnesota, USA to Siem Reap, Cambodia this January and the flight was great. Then instead of flying back to the U.S., I went to Australia. Since then I had to change my flight with them twice, and now that I have my final flight, I could not be happier with this airline. They not only changed the date of my return, but also the origin without a fuss. Yes it cost some money, but they were so helpful and wonderful through the process. I now hav...Read more

We flew from Brisbane Australia to Los Angeles Via Seoul at the beginning of January 2013. We boarded quickly and were given hot towels and headphones straight after take off. The in flight entertainment was great and had a big variety of what we could watch. The food was served at good intervals so we were never hungry. The meals were your typical aeroplane food so it was nothing fancy but it did the job. Our stop over was stress free and apart from a little wait to get through security (that couldn't be helped) we boarded promptly again and l...Read more

On Sunday 3 February 2013 we had the most shocking and disarming experience in all our years of flying. We sat on the tarmac at Incheon airport in Seoul airport, locked in the plane for 12 hours. Snow and ice covered both the ground and the plane and it was obvious after the first two hours to anyone looking out of the window that flight 121 was not going to take off that night. We endured only minimal announcements from the cabin staff that constantly thanked us for our 'patience and understanding' but which offered no explanation as to wh...Read more

120511 0755 - Flew Syd to CDG Paris with stopover in Seoul. Can't fault Korean Air on service/meals. Seating was very comfy with great leg room (and side room on window seats). New release movies, sufficient food/drinks, large screens with great view capabilities, staff happy to accommodate passenger requests and very courteous. Crying baby - stewards moved family. Overnight stopover & shuttle transfers included - shuttled to Hyatt Regency Incheong!! Great KB room and full wide option buffet dinner and breakfast included!! Wonderful surprise ex...Read more

Have travelled with KAL to europe 3 times now, equalling 12 long haul flights. Always superior service, quick and polite stewards who are happy to help in in every way. They are quick to serve and remove meals, and will arrange, fetch a bag for you from above even without asking. A wide variety of entertainment options, lots of recent and classic movies, although this can be exhausted if travelling with them often within a certain period. The seats are comfortable enough, for economy, enough leg room (i'm not short) and when we were lucky enoug...Read more

Don't join their frequent flyer program unless you are ready to let anyone working for the airlines access your personal details as they retrieve your booking. This airlines definitely has no respect to their customers' privacy and let their reservation staff to ask for my passport and DOB. The staff told me she could see my DOB anyway before she knew which flight i had booked. I am not leaving the country and boarding a plane, why should I show my travel document to an airline staff?

The reason I made my booking in their town office was be...Read more

Have flown to Paris from Brisbane twice now (via Seoul). Had no dramas whatsoever.

Having a free overnight layover in a five-star Hyatt certainly makes the trip easier. Good room, dinner, breakfast and lunch were excellent.

This airline is now our preferred choice - especially as they tend to be one of the lowest prices carriers (we avoid AirAsia like the plague after two awful experiences with them).

Seats were fine, hostesses excellent, food good (occasionally excellent) and all other services up to scratch.

Will probably fly to Europe with them again this year.
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I have just returned to Australia after flying to the UK Via Seoul with Korean Air. Airbus A330 from Bris to Seoul and 747 from Seoul to Heathrow and 747 back to Seoul and Airbus A330 back to Brisbane. I had my concerns at first because of their earlier track record. If you are thinking of taking a similar trip, I would not hesitate to recommend Korean Air to any of my friends or family. They are fantastic and the service is excellent. I flew economy class but I had a ball!. The only small niggle is that the aircon could be cooler and maybe bet...Read more

We recently flew from Melbourne to London via Seoul. The plane appeared "old" and there were no individual inflight screens from Melbourne to Seoul. Food was tasteless, served cold and by the time it got to our seat in economy, we did not get a choice of meals. We were only sitting about half way along the plane!
The stop over in Seoul was good although we had a crazy bus driver for our transfers who left the passengers feeling ill with his driving.
Hotel was great, breakfast at the hotel was nice and made the most out of the free courtesy bu...Read more

The 10 or 11 hour flight from Melbourne to Seoul was a bit boring due to no AVOD however the plane was only half full so there was plenty of room to stretch out. We arrived in Seoul at about 6pm and headed for our digs at the Hyatt where I had a great night in the bar there with the other Australians on the fight. A superb breakfast in the morning then headed to London at about lunch time for a 13 hour flight this time with AVOD. Got of the plane in London feeling pretty good at about 5pm local time and went out for a few pints. The stopover ce...Read more

An airline I would not consider flying a decade ago but with recent attemtps by the company to improve its image, it has become a choice worth making. Still feels lagging behind the likes of Singapore airline but much better in every respect in other asian airlines from other parts of Asia such as the Cathay. If you are planning to travel to Seoul from some destinations like Melbourne or nearby, it remains the only airline that offers direct non-stop flight. It is a little pricy compared to Malaysian airlines etc but inflight service is excelle...Read more