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Reviews

3.5

13 reviews
5
(7)
4
(1)
3
(1)
2
(0)
1
(4)
  • Customer Service
    4.9 (8)
  • Timeliness
    5.0 (8)
  • Job Satisfaction
    4.9 (8)
  • Rates and Fees
    4.7 (7)
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Great from start to finish

published

Fantastic service and great follow up to ask if everything was okay. Many thanks for this and for conducting such professional work the choices of options were presented well. No litter or waste was left anywhere around,all that was taken away. Any questions I had were clearly taken seriously and all is appreciative. Thanks

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Mimble

Mimble

  • 2 reviews

Quick and easy.

published

Grayson's were polite and obliging, they were able to fix my problem from the former Leaf Busters without any problem. They were punctual and worked in a clean manner, leaving my property as they found it.

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1 comment
Leafbusters
LeafbustersLeafbusters

Hello Mimble. Very glad to work for you and attend to your Leafbusters system. Please call 1300GUTTER (1300488837) if there’s any questions.



DSOC

DSOCGreater Melbourne (Metropolitan), VIC

  • 3 reviews

Excellent results enjoyed

published

I had the work also done on our old house. Now we enjoy the results on our second house . Could not fault the installers one bit everything is perfect great colour matching. Everything was cleaned up after with no mess. Highly commended. Thank you

Customer Service
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1 comment
Leafbusters
LeafbustersLeafbusters

Thanks DSOC. Our installer onsite will be very happy to hear this feedback. Call us anytime if there’s any issues. Great to work for you. 1300GUTTER (1300488837)

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Jay Chann

Jay ChannGreater Melbourne (Outer), VIC

Awesome performance

published

Very glad to have the following up service recently. The big rain came after and with no more dripping or leaking anymore. Very prompt and diligent tradie who did everything as promised. Cassini is a huge asset to the team. Friendly prompt guy!

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1 comment
Leafbusters
LeafbustersLeafbusters

Hello Jay Chann. Actually his name is Casiano, we’re very glad to work for you. Thank you for your feedback! We’re available on 1300 GUTTER (1300488837) if you have any questions.

Aaron

AaronGreater Melbourne (Outer), VIC

Had it for years

published

The Leafbusters gutter guard has been on our roof since 2014 and we also had the clean out service done recently. There are no valley parts so it work great. Glad to have a worthwhile idea.

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1 comment
Leafbusters
LeafbustersLeafbusters

Hello Aaron. Glad to work on your roof and glad to hear your feedback. Please call us anytime if there’s any questions. 1300 GUTTER (1300488837)

Williams

WilliamsGreater Melbourne (Outer), VIC

Happy with the service

published

I had them in to clean and service the sections of the roof where the house has gutter guard covers. Repairs were carried out on some corner spots and where a few gaps had been. The whole process was hassle free particularly because they made contact with the tenants in advance. Did a good job.

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1 comment
Leafbusters
LeafbustersLeafbusters

Thank you very much. Glad to hear you’re happy. We hope to work for you again! Please call us anytime if there’s any issues 1300GUTTER (1300488837)

Catherine Mt Martha Vic

Catherine Mt Martha VicGreater Melbourne (Outer), VIC

Excellent Product and Service

published
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2 comments
Leafbusters
LeafbustersLeafbusters

Thanks Catherine. Very glad youre happy with the original Leafbusters system and its great to be installing more on to your new extension. We hope to hear from you in future!

Yes the original Leafbusters system is still wonderful after 20years. So glad you were able to match up the new gutter guard on our new extension.

Patricia C.

Patricia C.Greater Melbourne (Inner), VIC

  • Verified customer

Very happy

published

We have had Leafbusters since we first bought our house 15 years ago. It still looks almost new and we've had it cleaned out by the new owners. It was very much worthwhile, we are too old to be up the ladder clearing out leaves every Autumn. We would totally recommend Leafbusters to others.

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1 comment
Leafbusters
LeafbustersLeafbusters

Thank you Patricia. Great to hear your happy feedback. We hope your Leafbusters system will continue to function for many years to come!

Mijkol

MijkolAspendale Gardens

  • Verified customer

Did a good job .....but

published

We originally had leaf-busters install on our whole house back in 2012 and now have found the silicon they used has started to peel, called them only to find they have gone into liquidation back in 2016 - Grayson Gutter Cleaning who have taken over their number 1300 GUTTER has agreed to come and fix the problem but unfortunately our original guarantee (20 years) is no longer valid and if we want to claim against it we have to contact the liquidators....

2 comments
Leafbusters
LeafbustersLeafbusters
Mijkol
Mijkol

Hi Guys, Thanks for the offer - in the new year would like to have a quote to clean the gutters.

Cheers Mijkol

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Eva

EvaGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Horrible Experience

published

Gave Leafbusters two chances to make good on my order for gutter mesh for my roof. First delivery they send a cheaper product, second delivery correct product but faulty. I cancelled the job, and I am still chasing my deposit.

1 comment
Leafbusters
LeafbustersLeafbusters
pHIL

pHILmt. waverley

WASTE OF MONEY

published

Also my experience with them - I sent photos of the mess remaining after "completion" of the job and could not get a response. I am 76 y.o. and have just spent an hour up a ladder clearing the valleys, which had the gutter guard installed. I had raised the question spefically with the salesman prior to signing the contract and was assured that it would do the job - it DOESN'T! DON'T WASTE YOUR MONEY IF YOU HAVE GUMTREES (or maybe others also).

1 comment
Leafbusters
LeafbustersLeafbusters
Jono A

Jono AMelbourne

Disgusting Service, they only want your money, but don't want to know you afterwards

published

I purchased gutter guards for my roof and I was quoted for the whole roof. Not only was I pressured to sign the contract on the day of the quote, to receive a slight discount, but when they did the job it was not done completely. Instead of putting the guard in the ridges of my roof as well, so the leaves can slide down and off the roof, all my leaves come down the ridge and get trapped at the bottom. I have made numerous phone calls where I have left messages in the last 3 weeks, but I have not received one call back. They seemed to be in a hurry to call back, when it came for the quote and to get my money, but now they don't want to know me, what sort of customer service is this.

1 comment
Leafbusters
LeafbustersLeafbusters
georgemanna

georgemannaMelbourne

  • Verified customer

Awful Experience

published

Company installed gutter mesh incorrectly as pitch of roof was under their guidelines. Caused water to leak in my garage and major plaster damage. Initially agreed to pay for repairs then withdrew. CEO was rude, and went into a rant. Now have to take them to VCAT.

1 comment
Leafbusters
LeafbustersLeafbusters

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