4 questions from our users
CHEAP CHARLIE CHUMPSasked
Good morning
i have a small white spot on the top upper left of the screen. it is there during local tv programs. netflix, foxtel, stan etc. Is this pixel that is not functioning properly? Or has a pixel died?It is not there when the TV is off
1 answer
It sounds like a dead pixel. If you have warranty left contact the place of purchase or if extended warranty contact them to have it checked/replaced/repaired. I wholly advise you to ask for either a store credit to get a different brand of TV. If they won't do that for you tell them you want a replacement. Don't allow them to fix it, doubt they would anyway as a dead pixel means a new screen which is more costly than a TV.
Alihamasked
What year was this tv made
Vimsyasked
Hi, I have just booked in my OLED65C7T which will be deliver tomorrow. By reading and researching I just wanted to know more on BURNT IN (Burnt Screen) issues and appreciate if someone can suggest on how to maintain for the longer durability?
1 answer
I haven’t had any issues, when I pause on Netflix for a while the TV goes into a screen save mode to stop burn in.
Troyasked
We have a burnt imagine permanently on our screen. We have done the pixel refresh to try and remove the image, but without any success. The tv is just on a year old and were under the impression that a burnt image wasn’t possible with a tv of this quality. Any advice or help would be appreciated.
1 answer
Hi Troy, unfortunately with burn ins you'll need to call LG for on-site support. Contrary to your statement about it being impossible for it happening, regardless of manufacturers, burn in is the biggest issue for OLED technology. Only way is to ensure image isn't static for hours on end and to ensure screen savers kick in ASAP, I think default is 2 minutes on TV, other devices like Apple TV will need to be validated manually.
Other 4K Ultra HD TVs
Samsung Series 6 MU6100
4.4(266)Sony X7000E Series
3.9(103)TCL C2 Series
4.0(73)Samsung Series 7 NU7100
4.0(61)Hisense P7 Series
4.1(46)Samsung Series 7 RU7100
4.0(44)LG B7T Series
4.3(29)Samsung Series 9 MU9000
4.3(25)Hisense Series 6 P6
3.7(50)TCL P8M Series
3.7(46)LG UM76 Series
4.1(25)Samsung Series 6 Q6 QLED
4.1(24)Other 4K Ultra HD TVs
Samsung Series 6 MU6100
4.4(266)Sony X7000E Series
3.9(103)TCL C2 Series
4.0(73)Samsung Series 7 NU7100
4.0(61)Hisense P7 Series
4.1(46)
Listing monitored by LG representatives.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.