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44 questions from our users
Hi,
I'm trying to make a pavlova . The whisk attachment gets stuck, is hot at the point I'm adding sugar . It's a 4 egg white / 225g caster sugar recipe . There appears plastic debris in the mix. It appears the whisk can't cope with the density . Any feedback appreciated . My machine is under a year old and this is the 2nd attempt at trying this recipe .
Hiya, I dropped the lid of my Magimix and the big black bit has come off, but doesn't seem to be chipped or broken at all.. Is it possible to get it back on? Thanks!
Hi Dawn, thanks for reaching out! Kindly send an email to [email protected] or ring us at 1300624469 so we can assist. :)
I noticed a lot of reviewers with positive reviews stated they were offered an incentive for their reviews.
How genuine/credible are these reviews then?
My answer is genuine. Magimix offered an incentive but that was for good or bad reviews. I love my Magimix it is a great machine and I use my weekly. It's great how it has 3 bowls also inside each ...
Read moreother. It is quality made, not made in China like most things these days and offers good warranty.
I have a 4200XL food processor winging its way to me. I contacted Magimix directly and was told NOT to put frozen, or even semi-frozen items in, as they would blunt the blade. This put paid to my nice whizzed banana fake ice-cream, but reading these questions, it seems others are putting such items in theirs, so a second Magimix opinion would be appreciated, please! I'd been thinking of buying a separate (other brand) blender that specifically says it will crush ice. Thank you.
Ali, there are a 2 x recipes that I found in the book that comes with the machine and they both mention using partially frozen food and ice cubes. One was for a manjo ice cream and uses partially th...
Read moreawed mangos. The other one was for a Coffee milkshake and that uses 5 x ice cubes with the other ingredients in the bowl with the main blade. Perhaps have a good browse through the recipe book (and also check out the Magimix App) when your machine arrives for ideas on what you can do in the machine. Although I don't think you could specifically use it to crush ice.
Thank you for that reply - I appreciate it. I'll have a good hunt around, in the recipe book and online, and see what I can find out. (Mango ice cream sounds nice!). Happy New Year!
Hi Ali, I don't put semi or frozen things in my Magimix as I have a stick blender I use for this. I would use a stick blender or get a blender to process frozen food especially if Magimix recommends...
Read more this. I find if I do smoothie's it is better done with a stick blender.
my whisking attachment is not working and making a terrible sound?
Hi Stella, if you're based in Australia, kindly give us a call on 1300 624469 or send us an email [email protected] and we will do our best to assist you.
We have a Magimix 4200 XL and the blade and bowl are both stuck and unable to take it out. Have tried to force it out but no luck . Anybody has any idea how fix this issue ?
Thanks
Zak
Hi Zak, thank you very much for reaching out. Kindly send an email describing the issue along with your proof of purchase to [email protected] or ring us at 1300 624469 and we will do our best to assist you.
This was bought on 16/02/2008 from Peter of Kensington . We have been very satisfied so far. I will send you an email but as explained above is the issue .
Rgds
Zak
Hi! Will the "new" lid with wide-mouth food chute on the Magimix 4200XL fit my old Magimix 4200XL which has a narrower food chute?
Hi Lisa, the 4200XL lid should fit on a non-XL bowl. Please email us at [email protected] or ring us at 1300 624469 to be sure.
I usually make bread with a dough weights of roughly 800g..... can this machine handle this??
Hi Tony, here's a link for information on capacities and motor power: https://magimixau.com.au/comparefp.php. If you have any more questions, please feel free to ring us at 1300 624 469. Thanks!
I was whipping cream with the whisk in my 4200xl for the first time today. The cream started to thicken but while it was till runny the whisk slowed right down and until it was barely moving. It made a squealing noise for a while too.
Am i doing something wrong?
Hi John, please give us a ring at 1300 624 469 so we can assist you. Alternatively, you could send an email to [email protected] describing the problem with photos/video along with your proof of purchase. Thank you!
I have water stuck in the handle part,and now it's going black. Very yuk. Best way to clean it please
Gently ease handle cover off with a flat bladed knife and you will be able to clean it easily.
Thankyou very very much. l am cleaning it now. l really appreciate you taking the time Janeann to answer my question. Even Magimix Australia couldn't help me. You are a God sent...lt now looks like a ...
Read morenew one. l was always embarrassed to have it out on the bench...Cheers for now and sincere thanks again... Wendy
Hi. We have whisked today but found that the black nib on the whisker is pushing up the lid and inserts so we have to hold them down the whole time or the blade stops spinning. What is wrong? Please help x
Hi Linzi, is it possible for you to send a video and your contact details to [email protected]? A representative will get back to you once we have received this.
Regads,
Magimix
Which accessory or gadget should I use for creaming butter cakes. Is the dough blade ? Thanks
Hi Eroline, You can cream butter and sugar using the standard chopping blade.
Thanks.
Hi Eroline, what are you trying to do? Creaming the butter? I actually use kitchen aide cake mixer to do that. I suppose you could use any blade and try and cream it that way. You could check the reci...
Read morepe book if it says that you could. Because to cream the butter, you need to beat it. The blade doesn't beat. I haven't checked Magimix recipe book though.
Hi there, I am trying to choose between buying the Magimix 5200XL Food Processor or the next model down which I believe is the 4200 XL? I am wanting to be able t0 grind nuts to make nut milks with it among other things. Will either of models do the job? I notice the the 5200 model has a stronger motor than the 4200. Thanks
Hi MRP, thanks for your query. With nut milk, it is possible to make this in both the 5200XL or 4200XL depending on the quantity you require. The result will be the same in both processors. Generally ...
Read morefor a finer result, a blender may be more suitable. You can see our blenders here: https://www.magimixau.com.au/products.php?rangetype=BLE Thanks.
This isn't an answer but was wondering the same thing.. What is the difference between the two? Thsnkyou
i cant close the lid when the whisker is attached. it wont sit down so that i can lock it in. can you help
Hi Peter, can you please send us a photo at [email protected] and we will get back to you. Thanks
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