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T JadePerth, WA
Not happy!
Purchased a Maxi-Cosi Vita Smart Convertible and after 2 uses I was straight back into the store (Baby Bunting) to exchange it for a completely different brand. We purchased this Baby Car Seat as new parents, we planned on buying the Maxi-Cosi Capsule as it fitted our Stroller, we instead opted for a car seat that would last longer (until approx 4 years old) so without further research we just stuck with the Maxi-Cosi brand. Now I understand that every baby is different, body temperature etc. but this car seat needs to be further looked into, m...Read more
y baby was absolutely distraught from the heat this car seat was causing her tiny little body, in such a short space of time! She lasted 15 minutes, if that, of travel in the car before a gut wrenching/curdling cry would take over her whole body, we removed her from the car seat to find that she was sweating and absolutely boiling hot! We actually gave the car seat the benefit of the doubt, thinking it was just a moment baby was having that day, but come the second round of using the car seat, the exact same thing happened again! We didn't even leave the driveway upon the 3rd attempt, it was awful! I believe its a mix of the type of fabric the car seat is made out of and also the narrow fitting of the car seat itself, its a very tight fit in there. She was very crumpled and sat at an awful angle which meant her little body was folding in half and squishing her tummy, adding to the distress and discomfort. We tried moving extra padding around, padding underneath her bottom so she wasn't so crumpled, nothing worked and we weren't willing to put her safety at risk to make the car seat work.. not at all! We travelled overseas for the birth of our baby so by the time we arrived back in Australia and were ready to use the car seat our returns policy was void due to it being beyond 14 days, but with the issue this car seat had it then fell under the Consumer Law and met the conditions of a "Major Failure" which included "has a problem that would have stopped you from buying the item if you had known about it" and "is unsafe", with these terms, I was able to exchange the car seat. I am not one for taking time to write out product reviews, but an issue like this with such a small baby is very dangerous and needs to be looked into! Any situation similar needs to be avoided, do your research, check how far back the seat can lay while rear-facing, look into the fabric type and 100% try your baby in the car seat before purchasing to see if they sit comfortably etc.
Purchased in October 2021 at Baby Bunting for $549.00.
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CherryMelbourne
- 2 reviews
- 1 like
Please do not buy
Purchased this seat last year as new parents, when we were still under the false impression that more expensive = better/safer. While the seat looks great, is a good size for a small car and has some fancy features (eg magnetic buckle holder, easy height adjusting), I regret spending money on this seat.
My biggest concern is the safety of this seat due to the harness. The harness is difficult to tighten, with the tether not pulling in a smooth motion - we sometimes struggle to get it nice and tight. We’ve tried pulling the harness from the back...Read more
Purchased in November 2021 at Baby Bunting.
1 comment
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Kura A.Maxi-Cosi
Hi Cherry, we would love to work with you on this, and evaluate your seat. Can you please contact our customer service team on1300 809 526. Thank you very much.