I placed an order in February on an item that Mega Things said was in stock. It is now May and I still haven't received it. I have sent two emails querying this and have only had the one reply back in March saying I would receive it mid March to Early April. Why say the product is in stock and take my money when it obviously isn't. Yes I know we are in unprecedented and crazy times but come on, enough already.

First time ordering from this place. Two orders placed on 12 March and another one on 25 March and I undestood pre order time frames. Nothing received even until now and order status still has not changed. I sent two emails to follow up and no response at all. I will do like others and go through PayPal disputes. I will stick to Officeworks from now on. Order #231242350 and #231234749

I order some some stock that was on back order initially till 15 April, unfortunately when i checked recently the order was not fulfilled, which will disappointing is understandable in the current situation. I emailed them asking if I could get a refund since I did not wish to wait longer, within 24hrs I had a response and the money back in my account. Purely based on that I will use these guys again in the future

I placed my order back in March and received confirmation but then there was no further communication. Went to the website to look at my order status - I expected to find it was just to be a postage delay but it turns out the products I ordered were no longer available and couldn't be re-ordered. They didn't bother to contact me to tell me this - they just kept my money. Tried contacting them but they don't answer so had to put in a PayPal claim. This is not a professional shop.

I purchased a pricing gun as listed only to have a date gun delivered. Dont bother getting any exchanges they wont help. once the packet is opened (which you have to do to find out its a date gun) they wont take it back. never buyonh from them again

I've ordered some masks to Mega on 27 Jan, and 3 months letter I'm still waiting. In the beginning they should NOT sell anything that they cannot fulfil in normal time frame as if they have stock. In some situation it may put us in difficult or dangerous situation when our money stuck with them while we don't get what we ordered. We lost our time and money especially if we are desperate for that item while actually we can buy from somewhere else that have a REAL stock.

I understood that the item I ordered would not be in stock for at least 3+ months, but ordered it anyway to guarantee I would get it. But priority is understandably being given to hospitals and other essential services, so my order would have been delayed. When I contacted Martin about this, he explained the situation and offered a full refund. The whole process of query to refund took less than a day. Once all this is over, I'll be sure to use them again.

I ordered on 24 Mar but till 13 Apr still waiting for their stock!
I have contacted their web chat last week to cancel they promised to cancel but till now still not cancelled.
They do not have stock, they just pretend to have charge u and keep you money keep you waiting.

I ordered my item over a month ago, when it was listed as "IN STOCK" I've contacted them, in writing, via my online account, 3 times, asking "what's the status of my order?", & can't get an answer.
Best advice is, DON'T order online, as items listed as "IN STOCK" probably aren't

Been told my Item could take 4 weeks to be delivered after purchase.
This could have been a big contract for future orders.
Will NEVER use again, Please go elsewhere if you want your Items on time.

Be very careful ordering from Mega Office Supplies as they are taking orders for items that they cannot currently supply. Very poor business ethics on their part as there was no mention of this delay on their website at the time of ordering. A week after ordering they informed me via email of this delay. They also are not giving me any ETA for delivery. Will not use them again. Do not recommend them.

I purchased a Dymo label machine. The machine did not work from the time I received it. In contacting Mega Office Supplies they did not provide any assistance or refund just referred me back to Dymo.

I ordered something from Mega Thing, and as such, was signed up to their mailing list (without being asked). Since then I have unsubscribed four times and also emailed a complaint through requesting that I am removed from their mailing list. I am still receiving emails. This is unacceptable!

I placed an order on 25 June 2022, I contacted them and ask for delivery status on 3 July (after waiting for 8 business days). I was told the goods was just dispatched on 3 July. My office is located in Sydney metro. Is it acceptable?

Fantastic to deal with, service is always prompt and prices highly competitive.
Always very well packaged, have used them many times

Strategic Fire Solutions often purchases office supplies from Mega and we are very happy with how fast we receive our products.

I made purchase online. Purchasing process delayed and I have to follow up. Upon following up I received my items on the specified date. The staffs very friendly and professional on phone. They were able to track my orders.

Purchased items online because of time constraints. I had ordered a smaller qty but that size was not available anymore. Amanda emailed to say that this was the case and offered the choice of a refund or purchase a larger qty. Service was excellent and I chose to get the bigger amount - paid the extra and received my order within 3 days which was amazing. Thankyou Mega team

After finding Mega Office Supplies on-line I decided to make a purchase. The whole process went to plan and I was kept in the loop at all stages during the process. Delivery of the product took 5 days which I felt was more than acceptable as I placed my order on a Saturday at around 11.40am. I would definitely recommend this company to anyone thinking of making a purchase from their extensive product range.