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Miele KM6304
No spamSydney, NSW
Miele poor quality and unreliable cooktop.
Less than one year old and we already on our second cooktop after the first one was found faulty and replaced under warranty. Unfortunately the second cooktop displays exactly the same problems.
The main problem being the hot plates will randomly change temperature settings ranging from high to low or off with no input from the user. This evening we had another pan fried salmon steak burnt to charcoal when the heat setting switched itself to a maximum heat of nine. It appears any small droplet of fat or oil on the hot plates when pan frying c...Read more
reates problems such as above. Secondly, if all four burners are being used, some burners will cut out or not work at all. Finally if the cooking utensil such as a saucepan or fry pan is moved during the cooking process it triggers random temperature changes from the hot plates, This is not an isolated problem with our cooktop as other product reviews from the Miele KM range reveal exactly the same problems. Refer to product reviews of KM6357. Perhaps Miele need to implement a product recall as other people have similar problems with their cooktops?? Finally we have purchased cheaper brands of cooktops in the past and never experienced the problems of this supposedly premium end cooktop. We await our second response from Miele.1 comment
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Miele representativeMiele
Hi, please accept our sincere apologies for the inconvenience of the matter. If possible, can you email your full name and best contact number to [email protected] and a member of our team will ... Read more
be in contact as soon as possible. Please reference your Product Review username so we can identify you. Kind regards, Joel.