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Minidisc Australia Physical store
Terrible Customer Service
Minidisc has been absolutely disgraceful and has caused me humiliation as they have refused to replace my under warranty chord mojo unit claiming that according to their supplier's "judgement" it is an out of warranty repair or replacement an that they haven't seen this issue before. I bought a $800 unit and now they cant replace it or repair it under warranty. DONT buy anything from minidisc guys because your next warranty claim could be knocked back because of their "judgment" and "experience" of seeing those issues.
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Minidisc A.Minidisc Australia
Hi Gav. We always try our best to take care of our customers, but in this case because of the condition of the unit and the physical nature of the issue with the optical port, we were not able to offe... Read more
r you a repair or replacement under warranty. We did offer to pay for part of an out of warranty replacement or free protective accessories, but we understand if these were not good options for you.