This year for my birthday, I was bought a pre-loved Mulberry bag (excellent condition). Being 2nd hand, it didn't come with a dust bag and I like to store my bags when not in use in such bags to try and maintain their condition and prevent them being scraped and scuffed. So I reached out, on the off-chance, to Mulberry in Australia to see if they might have any spares and if they do whether they would be kind enough to either send me one, or I could have collected from their store. These things are rare as hens teeth unless you are buying ne...Read more

I recently made purchases through your Mulberry Australian website during a sale. I bought amongst other things, sale boots. While advertised on sale (I have a screen shot confirming they were on sale on the Mulberry Australian site) they went through at time of purchase as full price. I immediately notified customer service on the Australian site. I have sent through the screen shot of the sale clearly showing the price in Aus dollars. Customer Service has advised that Mulberry in Australia is "unable to match the price". This makes no sense...Read more