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Reviews

3.3

189 reviews
5
(104)
4
(2)
3
(1)
2
(2)
1
(80)
  • Product Quality
    3.4 (120)
  • Return Claim MadeYes (11) · No (98)
  • Customer Service
    2.8 (111)
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Roses

published

I have had multiple deliveries from here and they always AMAZE me each and every time. In love with these products and will always order from here. I’ve had a bunch that have lasted over two years. Keep doing what you do guys because your work is amazing !!

This tribe of mine

This tribe of mineSouth-Eastern Region, NSW

Absolutely STUNNING

published

My little lasting bouquet rose in silver
Is absolutely stunning and looks perfect hanging on my Christmas tree. It gives it that extra special touch. I highly recommend this product as it will last for at least a year. Its honestly so beautiful and perfect for gifting x

Vicki B

Vicki BWestern Australia

  • 2 reviews

Disgusting

published

Ordered on 25th November for delivery by 5th December, should have received no later than 29th according to their delivery times, tried contacting them several times, email, messenger...nothing, not one response. Reported them to fair trading NSW and emailed them advising them of this, surprise, I got a response FINALLY,, wanted to know why I wanted a credit lol, umm maybe because they never arrived? Was told they would look into. To cut a long story short, after a lack of communication and no responses only after being threatened with going to fair trade did they respond. In my opinion, this company is unprofessional and do not care. How they are still operating is beyond me, I should have read reviews beforehand. NEVER AGAIN!!

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Daniel

DanielGreater Melbourne (Inner), VIC

Absolutely love them!

published

The perfect gift delivered right to your door. These are beautiful real roses that last over a year. They are completely personalised and arrive with a custom beautiful letter with a message of your own choice. Will definately be back for more and highly recommend them. This is money well spent!

Leo A

Leo AGreater Melbourne (Outer), VIC

The reaction is worth tenfold what I paid!!

published

My Lasting Bouquet delivered on exactly what was promised. Their roses are beautiful & no delays on delivery. The reaction I received was worth every dollar spent plus sum. The days of buying normal flowers are done for me.

Buyers beware

published

Received a belle rose with glass sorrounding turned up broken with wrong spelling emailed 4 times with no response ended up driving to shop from newcastle only to find a empty shop in beverly hills do not buy anything from this shop

  • +2
Matt

Matt

  • 2 reviews
  • Verified customer

Avoid! Unless you want your occasion missed?

published
Not happy

Not happyHunter Region, NSW

Disgusting

published

This company refuses to take responsibility for their faulty items and just ignores all communication after multiple emails and online requests for 7 months straight. Not a professional company at all.

This is perfect

published

Theres nothing more universal than sending flowers to show someone you care and love them.
I really love the color, box, looks fresh and how its delivered on the time
It was wonderful gift

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I bought sister and she loved it.

published

I am just a simple folk living in a one story apartment living with my sister that can't move. My wife broke up with me and I struggle to provide health care for my sister. I recently got a job as chef and I made enough money to buy my sister a dome like in beauty and the beast. She is a real fan. The look in her eyes as I bought it to her. I felt happenes in my hearts.

Silvana

SilvanaPerth, WA

Useless service zero rating

published

Terrible service!! No customer service, unable to contact, no phone number listed and They do not reply to any emails. I wont use again and would not recommend to anyone. Very disappointing

Worst service

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If I could give no stars I would. Purchased a gift for someone valued at $228 3 weeks ago and not yet received it . They will not respond to any of my messages to where abouts it is and what the tracking number is. Please beware of where you purchase things from. A lot are scams like this company . Shocking . There is no number to contact them on either. Worst company I have ever dealt with.

Becky Bahama

Becky BahamaSouth East Queensland, QLD

18 months and its just as beautiful as the day I received it!

published

Ive had my beautiful red rose for 18 months now, and its as perfect and vibrant as the day I received it. My now Husband, gave it to me when he proposed and it was simply the most wonderful gift, inscribed with - will you marry me - I love it and it looks like Ill have a long time to keep loving it!!!
Thank you for such a beautiful product.

Professional

published

My wife absolutely love the flowers I buy her from My lasting bouquet She has a collection now, as a guy its so hard to buy the perfect flowers but my lasting bouquet made it so easy for me. There flowers actually last longer than a year. The first time I bought flowers from them was way over a year ago and they still look like I bought them yesterday

Chyara

Chyara

  • 3 reviews

Beautiful

published

A friend got a bouquet delivered for my birthday and while there was problems with the delivery and getting here later than she ordered, It is absolutely stunning and couldnt be more happier with the way the look. Definitely worth it if you are looking to get some.

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Claire D

Claire DSydney, NSW

My favourite roses!! Such beautiful staff

published

I have loved these roses since they came out back in 2014. I purchased my first Belle back then and it is still in my house until this day. I have seen other companies that do the exact same thing and MLB is by far the best. The shipping times are so quick, the quality can not be flawed and their customer service is a delight to deal with. I have asked to have orders delivered the same day within hours and they have done it endless times without any additional charges. Their passion is truly reflected in each and every piece they make.

Erika H.

Erika H.South-Eastern Region, NSW

Absolutely Disgusting Service/ Stay Away at all Costs

published

Ordered a personalised bouquet to be delivered internationally for my best friend’s Father’s funeral. The item never showed & the merchant won’t respond to FB, Insta or email (they don’t have a phone number which is very sus!) I contacted Afterpay as that’s how I paid & after a “nudge” from Afterpay they responded once that they would give me a full refund but when asked when I could expect the refund they have yet again disappeared from all correspondence. Absolute thieves! $300 down the drain & more importantly no flowers made it to the funeral. I have never been so disgusted with a company (if you can call it that) before. Will be lodging a complain with Fair Trading.

Tay

Tay

  • 2 reviews

Absolutely crap

published

The product only lasted 2 months and they refused a refund and stopped replying to my emails. They said the would test them for a problem before a refund but never collected them and stopped answering me.

amylgalea

amylgaleaSouth East Queensland, QLD

  • 2 reviews

Pathetic disgusting

published

Very pathetic never ever again they didn’t reply at all and ignored afterpay didn’t try and chase it up at all no excuse and very poor communication never order anything from this company

Perfect!!

published

The service was amazing and the best!! Even though i ordered it last min they made it happen and it was quick! It arrived before i even expected and the flowers are beyond perfect!! Would highly recommend.

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Questions & Answers

Hayley

Hayleyasked

Can I have it delivered a certain time? Thanks

No answers
Gabby

Gabbyasked

Can not wait for my Mother’s Day order! Loved the belle I sent to a friend last week!

No answers
Hugh

Hughasked

Do you do deliveries on Mother’s Day?

No answers

Get an answer from our members

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