I have been buying from My pet warehouse for a few years now. I generally buy the Black Hawk dog & cat food when it is on sale. I have never had an order that arrived incorrect and postage has always been very quick. I love the free postage and they always throw in a small bag of lollies as a bonus.I will continue to buy from the online My pet warehouse.

Ordered over 10 days ago, no products arrived. Emailed twice and rang - received no call back or email reply.

I love ordering on line its so easy and they have some amazing specials on, even get emails with money off coupons and they are so quick to post out and love the little personal touch of a small bag of lollies they pop in the order, had a problem the other day trying to enter a code for discount so I called them, girl was so helpful and gave me another code

Bought 3 x orders so far, great prices as well as fast delivery. Will recommend for sure. Prices can quite high unless is on discount. Will suggest to monitor prices for a couple of week before purchase as they seem to cycle 10 -20% discounts on a regular basics.

My Pet Warehouse has brilliant customer service and they pack and ship very quickly. Competitors could take a leaf out of their book. Great products and user friendly website. Love shopping online with them.

My Pet Warehouse were fantastic. After having major issues with another online pet store, I had to re-purchase the supplies elsewhere. The 18kg bag I ordered was no longer available, and so was sent a 20kg bag instead, at no extra cost. The package arrived quickly (despite being rural/regional), within the specified time. Looking forward to ordering again & I'm recommending this company to friends.

I've placed several online orders for delivery. Delivery is fast and the tracking is accurate.
The website is easy to use and the prices are great. I've not had any issues, or anything out of stock when placing an order. I would go in store but I don't have any nearby.

I’ve purchased a few times from my pets warehouse, the first time I was super sceptical after I seen some negative reviews. Working in customer service I understand you’ll never be able to please some people, so I bit the bullet and purchased. Arrived perfectly, as described and incredibly quick. They emailed me their sales again, and again, I purchased. With the amazing deal I received and being around a public holiday I was expecting delays but nope, once again arrived incredibly quick, as described, for an incredible price and packed well along with some lollies.
Im so impressed with this company and I will continue to be using them!! Cannot recommend enough :)

I have bought numerous items online from MyPetWarehouse and if there is ever a problem, the issue gets resolved asap.
Staff are always friendly and helpful

I placed my first order with My pet Warehouse, and received great service and products and excellent delivery time. I had been a very loyal customer of another online pet store for more than 10 years, but their pricing and fees became too much. Please keep up the great service and products, I shall be recommending your business to friends and acquaintances. Very impressed.

Purchased and paid for 12 items which all stated in stock at my closest store. Get an email saying please give us a few days to transfer stock from other locations. Then an email saying 7 of the items are out of stock with there supplier with no ETA even though 4 of the items were still showing multiple stock in there stores across Australia. 1 of the items had 37 in stock. Seems more of a case of not wanting to transfer the items to the WA store. I never got those items. Will never shop there again. Waste of my time.

Fast delivery every time. Regular user and will continue to shop on this website. So convenient and reliable. My pet warehouse is my go too. Chippy loves is new sofa bed!

I have ordered online about 12 times and they have only made one mistake, but i'm pretty happy with their service and packing, i just recently purchased another order a few days ago, the shipping can take a while but that's the only thing that they can improve i guess in my opinion.

This is the second time I have bought through My Pet Warehouse online, after such a good result the first time. Items arrived both times within three business days of putting in the order, with shipping free both times.
I just opened my box of 2x 5.4kg bags of Canidae dog food sent complete with a wee bag of lollies!
It is these little, thoughtful touches that give that personal touch usually lost through the online experience.

Thanks for my super fast order of Vets All Natural. And also, thanks for the lollies for me :) Can't fault my online orders.