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Navman MiVue 820
Questions & Answers
Rebecca.Hasked
Hi I brought a Navman Mivue 820 dc on 31st December with a hardwiring kit I had a shop put the wiring kit in I had no problems then a couple of weeks ago I noticed that my was getting harder to start like the battery was going flat then 2 days ago I noticed my camera isn’t turning off like it’s meant to but in the morning after I drive to work and park and turn the car off 2-3 minutes later the camera will turn itself off like it’s meant to but in the afternoon after I drive home from work it won’t turn off at all I have tried putting it back to factory setting and I rest it as well and it did turn off like it was meant to after I reset it but today 1/4/20 will not turn off in the afternoon no matter what I do but did turn off in the morning would anyone know what’s going on thank you
1 answer
NavSupport A.Navman
Hi Rebecah,
Sorry to hear you are having problems with your Mivue820. What we can do is to book the dash camera and the Smart box for assessment. If you would like to send the items back for service, please send us a private message (or alternatively you can email our support center @ [email protected]) with your Name, address, phone number, email, serial number and the date of purchase so we can create a Repair ref number and can arrange to have your device tested at our repair centre free of charge.
We apologize for any inconvenience and hope we can resolve your issue.
Thank you.
Kind Regards,
The Navman Team
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