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Reviews

4.2

162 reviews
5
(114)
4
(12)
3
(7)
2
(9)
1
(20)
  • Build Quality
    2.3 (7)
  • Value for Money
    1.9 (8)
  • Ease of Use
    3.0 (8)
  • Readable Number PlatesYes (50%) · No (50%)
  • Battery Life
    3.0 (4)
  • Video Quality
    3.7 (6)
  • Audio Quality
    4.0 (4)
  • Night-Time Video Quality
    3.4 (5)
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SergiiS

SergiiSSouth East Queensland, QLD

  • 6 reviews

Great camera, slick design

published

Purchased in September 2021 at Automotive Superstore for $853.00.

Build Quality
Ease of Use
Value for Money
Readable Number PlatesYes
Car ModelSuzuki Swift AZ GL+
Features / Functions
Video Quality
Audio Quality
Night-Time Video Quality
Battery Life
See all answers
arauch

arauchPerth, WA

  • 7 reviews

The product doesn't last long

published

I bought 03 Blackvues, two as a gift and another for my daily use. One as a gift has not worked since new, however, the manufacturer replaced it for a new one and it is working. I was not so lucky with mine Blackvue DR650GW-2CH, that after 3 years stopped working. I replaced it with a cheap and more reliable brand. I will never buy anything from Blackvue again since 66% of failure for a brand new and expensive dashcam is totally unacceptable. The image quality of my current affordable camera is far better too.

Purchased in August 2021.

Build Quality
Ease of Use
Value for Money
Readable Number PlatesNo
Features / Functions
Video Quality
Audio Quality
Night-Time Video Quality
See all answers
1 comment
BlackVue
BlackVue Australia T.BlackVue
Paul

PaulMetropolitan Adelaide, SA

Didn't last a year...

published
1 comment
BlackVue
BlackVue Australia T.BlackVue
Dash Cams

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O.O

O.OGreater Melbourne (Metropolitan), VIC

  • 9 reviews

Second time it's faulty!

published

This is the second time this camera is playing up. First time only GPS light was lighting up so it was fixed free of charge and chip replaced. Now the camera runs for a while then the GPS light stay alight and red recording light turns off. Also camera makes a funny noise. Unplug it and restart camera and same thing happens all over again. Not happy!

Purchased in March 2021.

Build Quality
Ease of Use
Value for Money
1 comment
BlackVue
BlackVue Australia T.BlackVue
mrdantheman

mrdanthemanIllawarra, NSW

  • 7 reviews

Did not last long

published

I have owned this dashcam for just over 2 years now and about 6 months ago the internal battery failed. Every time it shuts down the time and date are wrong. Recently I witnessed a hit and run accident, I was hopefull to assist with my dashcam. When I viewed the footage it was all pink! I have tried everything to get it to work again. I am now in the market for a new dashcam. I will not be getting a blackvue as they just don't last.

Purchased in February 2021.

Build Quality
Ease of Use
Value for Money
1 comment
BlackVue
BlackVue Australia T.BlackVue
Sam

SamGreater Melbourne (Outer), VIC

  • 3 reviews

Problems Galore

published

Purchased in September 2021 at Daschcams Australia for $549.00.

Build Quality
Ease of Use
Value for Money
Readable Number PlatesYes
Car Modelcx5
Features / Functions
Video Quality
Night-Time Video Quality
See all answers
1 comment
BlackVue
BlackVue Australia T.BlackVue
Unlucky

UnluckySouth East Queensland, QLD

Great when it worked

published

My dash cam was purchased and installed by a reputable dealer just over two years ago. It has been replaced because it kept restarting and the replacement unit was repaired under warranty because the internal power in the front camera was faulty. The dealer has sent it off again today because the front camera won't power up. I'm very disappointed- I was assured this was a very good brand and I seem to have had nothing but trouble with it. I drive approximately 1000 kms a week and need a good, reliable unit for peace of mind on the road.

Purchased in June 2021 at Sound in Motion for $880.00.

Ease of Use
Value for Money
Readable Number PlatesNo
Car ModelMazda CX-3 DK Akari AWD, 1.8L Diesel, Automatic
Features / Functions
Video Quality
Battery Life
See all answers
1 comment
BlackVue
BlackVue Australia T.BlackVue
Blackvue 650S 2ch LEMON

Blackvue 650S 2ch LEMONSouth East Queensland, QLD

Worst Camera Ever

published

Purchased in August 2021 at No Limit Audio Melbourne for $900.00.

Build Quality
Ease of Use
Value for Money
Readable Number PlatesYes
Car ModelToyota Hilux
Features / Functions
Video Quality
Audio Quality
Night-Time Video Quality
Battery Life
See all answers
4 comments
BlackVue
BlackVue Australia T.BlackVue
BlackVue
BlackVue Australia T.BlackVue
ANGRY MUCH

ANGRY MUCH

  • 2 reviews

SLOW CUSTOMER SERVICE

published

Purchased in May 2021 for $400.00.

Build Quality
Ease of Use
Value for Money
Readable Number PlatesNo
Features / Functions
Video Quality
Audio Quality
Night-Time Video Quality
Battery Life
See all answers
6 comments
BlackVue
BlackVue Australia T.BlackVue
BlackVue
BlackVue Australia T.BlackVue
ANGRY MUCH
ANGRY MUCH
Dash Cams

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Jarkko

JarkkoAdelaide

  • 6 reviews
  • 4 likes

Paid premium but it failed to deliver

published

Purchased one about three years ago, and the sound recording failed after three weeks. I had the unit replaced as I refused to wait three weeks for it to be repaired. After 18 months of usage, the sound recording failed again. We got better value from a unit in my wife's car that was one third the price. Because of the cost and poor reliability, I can only give it two stars.

3 comments
BlackVue
BlackVue Australia T.BlackVue
Jarkko
Jarkko
BlackVue
BlackVue Australia T.BlackVue

Hi Jarkko, no worries, look forward to hearing from you soon.
Thanks,
Tom.
Auto BlackBox Pty Ltd.

Upset Aussie

Upset AussieChisholm NSW

  • 8 reviews
  • 4 likes

Only Dash cam to Have

published

Needed to be hard wired but well worth the effort. So impressed will keep it for whatever car i drive even though costly to have hardwired. Havent needed to update software after 2 years of wear. Costly to buy but so much better than cheaper dash cams. Before buying a dashcam its worthwhile doing the research. This product is worth the money.....

2 comments
BlackVue
BlackVue Australia T.BlackVue

Thanks very much for your review :) If you ever considering upgrading your system, then please get in touch with us so we can help you out.
Thanks again,
Tom.
Auto BlackBox Pty Ltd

Upset Aussie
Upset Aussie

Its working fine thanks

Tassie Devil

Tassie DevilHobart, TAS

  • 2 reviews
  • 1 like

Fantastic After Sales Service

published
1 comment
BlackVue
BlackVue Australia T.BlackVue
Mish

MishGerringong

Rubbish-didn’t even last 2 years.

published

Considering this camera wasn’t cheap it is very disappointing that it lasted 1 year and 10 months! And the salt in the wounds is that 6 months after I bought it the warranty went from 1 year to two years. My local electronics shop now refuses to stock them because of the failure rate and how painful BlackVue Australia are to deal with. Will never buy another BlackVue.

3 comments
BlackVue
BlackVue Australia T.BlackVue
BlackVue
BlackVue Australia T.BlackVue

Hi Mish, just following up and checking if you have had a chance to read our reply and private messages? Thank you,

Mish
Mish

Hi-would be interested to see if it can be fixed. How do I go about this? I would rather have a working BlackVue than to have to rip all the hardwired power cable setup out of my car and get another brand.

Luko

LukoSouth East Queensland, QLD

  • 7 reviews

Very poor app

published

The app is not user friendly. Compared to much less expensive cameras this is not a good one. Camera quality is good, but if you need info from the app ie how to change passwords etc, forget about it. Mine is sitting in a draw, and I went and bought another cheaper one. much easier to use. Overall very disappointed in this camera.

2 comments
BlackVue
BlackVue Australia T.BlackVue
BlackVue
BlackVue Australia T.BlackVue
Brendon

Brendon

  • 2 reviews
  • 4 likes

Avoid

published
4 comments
BlackVue
BlackVue Australia T.BlackVue
BlackVue
BlackVue Australia T.BlackVue

Hi Brendon,
Just touching base to see if you have had any joy resolving the problems you were experiencing? Our support team haven't heard from you, feel free to get in touch if you would like any help.
Best Regards,
James

Brendon
Brendon
Dash Cams

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Andrew

AndrewCentral Queensland, QLD

  • 53 reviews
  • 1 like

An excellent quality basic dash cam

published
1 comment
BlackVue
BlackVue Australia T.BlackVue
Beachman

BeachmanSouth East Queensland, QLD

  • 8 reviews
  • 10 likes

Avoid this unit.

published

The dash cam worked very well for a while then stopped working without any warning. Changing the SD card, rebooting, downloading and installing firmware are all complicated and time consuming. Theres a constant “invalid settings” warning. I’ll be looking to get my money back and get a more reliable dash cam.

1 comment
BlackVue
BlackVue Australia T.BlackVue
Vincent23

Vincent23Sydney, NSW

  • 10 reviews
  • 1 like

Expensive Popular Camera and Pretty Reliable

published
4 comments
BlackVue
BlackVue Australia T.BlackVue
Vincent23
Vincent23
BlackVue
BlackVue Australia T.BlackVue

ALL THE SEARCHES SHOW THAT THE REAR CAMERA IS TERRIBLE

published

I have a fleet of cars, and one Blackvue 650 2 ch, nothing but issues from day on, cable to rear renewed, rear camera stopped no power now, multiple issues with the upgrades, and cloud etc,
I think the rear camera is better than the front on video, but it never works, so thats in the bin.
No more Blackvue for me.

1 comment
BlackVue
BlackVue Australia T.BlackVue

Not worth the money

published

Purchased this unit 18 months ago. Had it fitted by an auto electrician complete with the power magic pro. This unit worked well for the first 6 months but then came daily issues, ranging from, loss of audio, no recordings, turning on and off at random times. Seriously every couple of weeks something would go wrong. I contacted blackvue support and with there assistance via email over a 6 month period, it was diagnosed as having a broken NAND memory??
Anyhow since it was outside the warranty period they were not prepared to fix it at there cost.
Not happy with the product, will be removing and throwing in the bin over the weekend.
Save your money.

1 comment
BlackVue
BlackVue Australia T.BlackVue
Page 1 of 9

Questions & Answers

Benjamin C.

Benjamin C.asked

Dual Camera DR650S-2CH

While reviewing playback from the SDCard for my Blackvue DR900S-2CH, I noticed in parking mode the playback is almost an hour not 3min which I set. And the playback is in 16X or 32X fast forward speed with no audio. Why?

1 answer
BlackVue
BlackVue Australia T.BlackVue

Hi Benjamin,
Thanks for getting in touch with your query.
It sounds like your units parking mode has been set to Time Lapse recording instead of Motion & Impact detection.
This will make the camera record 1 frame per second for the duration of the parking time and then plays the files back at 30 frames per second so a 30 minute recording period is played back in a 1 minute file.
To change settings access the firmware settings and under the basic then recording tabs change the parking mode recordings.
If you require further assistance please get in touch on the number below.
Best regards,
Chaim
BlackVue Australia
08 6267 5167

Yorinaldi

Yorinaldiasked

Dual Camera DR650S-2CH

After upgrade firmware, my blackvue DR650S-2CH can't connect to wifi, it says "wifi unavailable"
Can you help me about this problem ?

1 answer
BlackVue
BlackVue Australia T.BlackVue

Hi Yorinaldi, Thanks for sending your query through. Typically for this error message disabling mobile data on Android based devices will resolve the issue. However if you are using a apple device then a network reset maybe required to get it back up and running. Can you confirm if this error message is occurring in your devices WiFi network list or when trying to connect through the app?
Best regards,
Chaim
BlackVue Australia
08 6267 5167

Goldy

Goldyasked

DR650GW / DR650S

My Dr650GW-1CH dashcam doesn't connect with mobile phones via wifi. Always message "wrong password ". I reset default passward to "Blackvue " .But problem is same.when I start my car gave audio message "wifi hotspot not avilable "
Blackvue support tell me to reset wifi channel. But I need simple and step by step help for solve this problem. Thanks

1 answer
BlackVue
BlackVue Australia T.BlackVue

Hi Goldy,

For the DR650GW-1CH camera, the default camera password is usually "blackvue" with all lower case letters, can you please advise if you have tried this already? Regarding resetting the password, the only way to do this for the DR650GW/S series is to remove the microSD card from the camera and insert it into a PC/laptop. You will then be able to edit the current Wi-Fi password to a personal password if you wish.

If your camera starts up and says "Wi-Fi hotspot unavailable" it simply means that your camera is out of range of the Wi-Fi hotspot you registered for BlackVue Cloud (or the hotspot is currently off). Even if this message plays, you should still be able to directly Wi-Fi connect to the camera.

Please let us know if you require any clarification on the above points or had any other questions. You are also more than welcome to ring our support number below for assistance. Thank you!

Best Regards,
Chris
BlackVue Australia
08 6267 5167

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