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BlackVue Dual Camera DR650GW-2CH
arauchPerth, WA
- 7 reviews
The product doesn't last long
I bought 03 Blackvues, two as a gift and another for my daily use. One as a gift has not worked since new, however, the manufacturer replaced it for a new one and it is working. I was not so lucky with mine Blackvue DR650GW-2CH, that after 3 years stopped working. I replaced it with a cheap and more reliable brand. I will never buy anything from Blackvue again since 66% of failure for a brand new and expensive dashcam is totally unacceptable. The image quality of my current affordable camera is far better too.
Purchased in August 2021.
1 comment
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O.OGreater Melbourne (Metropolitan), VIC
- 9 reviews
Second time it's faulty!
This is the second time this camera is playing up. First time only GPS light was lighting up so it was fixed free of charge and chip replaced. Now the camera runs for a while then the GPS light stay alight and red recording light turns off. Also camera makes a funny noise. Unplug it and restart camera and same thing happens all over again. Not happy!
Purchased in March 2021.
1 comment
BlackVue Australia T.BlackVue
Hi there,
We're sorry to hear about your poor experience thus far, it's definitely not acceptable to have the camera fail repeatedly. ... Read more
Considering your past issues, we are happy to get the camera repaired free of charge even if it is outside of its warranty period. We are able to carry out repairs in house and conduct thorough testing, so the entire process will not take longer than 1-2 weeks. Please get in touch with us via our support email if you would like to proceed with this and we will happily facilitate: [email protected] Chris BlackVue Australia 08 6267 5167Similar opinion? Write a review on ieatwords.com.au!
BeachmanSouth East Queensland, QLD
- 8 reviews
- 10 likes
Avoid this unit.
The dash cam worked very well for a while then stopped working without any warning. Changing the SD card, rebooting, downloading and installing firmware are all complicated and time consuming. Theres a constant “invalid settings” warning. I’ll be looking to get my money back and get a more reliable dash cam.
1 comment
BlackVue Australia T.BlackVue
Hi Beachman, sorry to hear your camera has stopped working. Have you been able to contact the BlackVue Australia support team to see if we can help?
We can facilitate with the correct firmware install... Read more
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Find out how BlackVue Dual Camera DR650GW-2CH compares to other Dash Cams
Know better, choose better.
Customer Service from Autoblackbox WA (Aust Supplier)
In a previous review in regards to the BlackVue cameras, we had problems with reliability and problems with SD cards.
Tom from Auto BlackBox contacted me personally to discuss the problems.
After sending items back I was kept informed. I would note the DR650GW dual camera, 64gb card, tinted lens were the items sent.
Although the DR650GW was just over 2 years old the expectation from me is that I should get more than 2 years usage. The rear camera lens ended up being replaced, 64gb card (Blackvue) was also replaced (less than 12 months old wh...Read more
1 comment
BlackVue Australia T.BlackVue
Hi Geoff,
Thanks for taking the time to update your review and your recent experience with our company. While somethings are out of our control, we certainly pride ourselves in the way we offer custo... Read more
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Not happy
I purchased the 650GW 2ch some time ago. I was fine for about 13 months then the SD card problem started. I tried various SD cards including the one from Blackvue. I kept getting the "Please check the SD card" message. I'd re format the card once a week and kept getting the error message. I disconnected the rear camera and the problem stopped. I payed for a 2ch dash cam but I've ended up with a 1 channel cam. Never again will i buy a Blackvue dash cam.
2 comments
BlackVue Australia T.BlackVue
Hi Micheal,
Sorry to hear you are experiencing problems with you dash camera system. Have you tried contacting our support team to get the issue resolved? We can't work out from your review if you hav... Read more
BlackVue Australia T.BlackVue
Hi Micheal, just touching base to see if you have had a chance to contact our support team so we can help you out? If not, please reach out to us so we can help.
We look forward to hearing from you.
Best Regards,... Read more
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Perfect tools
I have this due camera for more than 2 years, and it's still perfect. I have installed 64gb as card in it and I have no issues at all.
Highly recommended. Rear and front camera. It's has nice options and I can use it with clouds as well.
All good
Thanks.
1 comment
BlackVue Australia T.BlackVue
Hi Adel,
Thanks for taking the time to leave us a review. Really glad to hear how happy you are with it :)
Thank you,
Auto BlackBox Pty Ltd.
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JohnMetropolitan Adelaide, SA
- 2 reviews
- 2 likes
Piece of mind
Bought it 2 years ago for my new 4x4, really good quality and pay what you get for.
Tucks well behind the rear view mirror.
Only problem with it, it’s slow for download a video and SD card is too low at 16gb (2hrs usage before it rewrite over), Would love to have a 64 or 128gb.
1 comment
BlackVue Australia T.BlackVue
Hi John,
Great to hear your are enjoying your BlackVue dash cam.
The quickest way to save files form the SD card is through the BlackVue PC player which is available for download from the BlackVue website:... Read more
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Pete58Melbourne
Best Dashcan
After doing a lot of research I bought this dashcam about 18months ago (and talked my 2 sons into buying one) prior to driving to central Australia. Recorded and downloaded the whole driving as i also bought additional 128gb sd cards.. Went back this year and whilst in Alice Springs it kept rebooting. As i was taking it out of cradle dashcam fell onto centre console and stopped working. Would like to get it repaired or if too expensive happy to buy updated version where i can still use the same rear camera. Just need to know if there is any repair centre in Melbourne that can give me a quote for repairs. Thanks Pete M
1 comment
BlackVue Australia T.BlackVue
Hi Pete,
Thanks for taking the time to leave a review.
We will be able to advise the best solution once we have inspected your camera. You are welcome to send the camera via one of our authorised dealers which you can find on the link below:... Read more
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GeorgePerth, WA
- 20 reviews
Works well, paid for itself, wireless no longer works
I received the two channel camera for my 60th birthday two years ago and it has worked very well, except now the wireless function has stopped working so I can no longer check the recordings from my phone, which is a small inconvenience as I have to take the SD card out and view the footage on my computer. Apart from that, it has worked well and paid for itself. Not long after installing it (fairly easily I found), I was waiting at a traffic light to turn right when the car in front of me suddenly reversed into me. The driver insisted I had hit...Read more
him, but I quickly showed him the footage from my camera revealing his reversing lights coming on and my velocity as zero which convinced him of the error of his ways. Thinking of getting one for my wife's car too. Great product4 comments
BlackVue Australia T.BlackVue
Hi maxfieldg, Thanks for leaving a review!! Glad to hear that your camera had paid for itself so quickly. As for the WiFi, come by our office and we can replace the module in your camera and get the W... Read more
iFi working again. Our address is 5/43 Hutton Street Osborne Park. Thank you, Tom. Auto BlackBox Pty Ltd.Hi Tom
Thanks for repairing my dashcam, the wireless works fine now and I am a happy camper again. Very prompt work.... Read more
GeorgeBlackVue Australia T.BlackVue
Hi George,
Glad to hear it!! Please get in touch if you have any other questions.
Thanks,
Tom.
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Find out how BlackVue Dual Camera DR650GW-2CH compares to other Dash Cams
Know better, choose better.
FabianPeel, WA
- 4 reviews
- Dual Camera DR650GW-2CH
- Verified purchase
Worked For A Total Of 4 Months Of True Time (Driving Equiv) Then Gps / Speed Failed.
The camera was fine until blackvue started issuing firmware updates. It was updated to last v2.008 and speed read capture eventually stopped at some point. During the support trials of keep putting re formats of same firmware and then one attempt to do it via phone which the last method now has rendered it useless. Won't restart at all even the the last instruct after the upload from the iphone app was to re boot it now sits all day with red/green alternating flashing light plus the blue blinker. The update via sd in pc won't save it either now. Reading all reviews google wide its a common fault over time. Why else was it superseded. No confidence in blackvue product line now on.
3 comments
BlackVue Australia T.BlackVue
Hi Fabian,
Thanks for taking the time to write a review and sorry to hear that you are having issues with your BlackVue camera. I assume you have contacted our office in Perth for support? If not, sen... Read more
Hi Tom,
I thought i would update my review with a response regarding events that have unfolded since i wrote originally. I believe Tom your in the Perth WA office and work along side your tech Caleb.... Read more
My review was based on the fact that there is known issues in how the dashcam behaves and integrates with iphone apps and the latest firmware dispatched by blackvue including failures with updating process. In summary the system has bugs and is well known and you cant discount that, yet in the end my problem i had as many others have had, I resorted to the original "legacy" firmware V1.011. This has resolved the issue of no GPS and more importantly has re-stored the cameras function. Strangely the camera will no longer accept V2.008 that enables the cloud remote access function that was promoted by blackvue themselves. Hence why i rated it based on the irritation it has caused and the fact users cant use cloud function if indeed was wanted as constantly advertised by blackvue emails. The Korean ( main site ) has issues in how it supplies firmware because the issue ultimately was resolved by an Australian Agent ( yourselves) by a independent link to firmware. How many people would know that??? Hence my review also covers the fact that the entire Blackvue ecosystem is a jumbled mess and possibly confuse the hell out those of a non technical background. This needs to be reported back to HQ were even their support structure was the usual fill out the RMA warranty process blah blah. It was in fact the software and improper function of firmware inc the iphone firmware updating process that rendered the dash-cam useless. BUT on a positive note i cannot fault the camera when it does work and even better the support offered by your guy "Caleb" that was an absolute breath of fresh air to deal with and even took the time to call me to discuss all matters relating the above...and each learnt some interesting quirks to the system. So that i cant rate high enough. CheersBlackVue Australia T.BlackVue
Hi Fabian,
Thanks for updating me with regards to the issues you were having with your camera, I'm really glad to hear that Caleb was very helpful in assisting you with this frustrating problem.
We wo... Read more
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tilba16NSW, 2546
- 14 reviews
BlackVue DR650GW-2CH
Its a little late with my review of the DR650GW as it has been superseded however I'm sure this review would cover the latest model as well. I was very impressed with this dashcam camera and the quality of it. Very easy to use and setup and the fact I can look at the footage wirelessly without removing the SD card was a real bonus.
Picture quality is superb.
Initially I had it installed in my Honda Accord and because I parked in the City and City car parks I wanted to incorporate the PowerMagic option to keep an eye out if someone bumped into...Read more
1 comment
BlackVue Australia T.BlackVue
Hi Tilba16,
We're glad to hear you are enjoying your BlackVue dash camera. Thanks for taking the time to leave a review.
The Power Magic hard-wiring kit comes with a 12 month warranty so if you have b... Read more
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firemansam87South East Queensland, QLD
- 4 reviews
- Dual Camera DR650GW-2CH
- Verified purchase
Excellent dashcam, highly recommend!
I purchased this dashcam on 14/10/2014 and overall I am very happy with it. The one thing that I love about this cam is that it sits nicely up behind the rear vision mirror out of sight with it's nice compact mount which not many other cams have.
If they were not so expensive I would buy them for the whole family, 7 of them :-)
1 comment
BlackVue Australia T.BlackVue
Hi firemansam87,
Thanks for taking the time to leave a review. BlackVue is definitely the most discrete dash cam on the market.
Get in touch with Dash Cams Australia and I am certain that will do you ... Read more
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SunnyMelbourne
- 15 reviews
- Dual Camera DR650GW-2CH
- Verified purchase
Good camera but with issues
Have had the camera for nearly 2 years, but recently the time zone reverts back to incorrect time zone inspite of choosing the right time and have found that the internal battery needs replacing. Wasn't told this at the time of purchase and blackvue wants to charge upto $140 to fix the timezone, which is ridiculous.
So anyone thinking of buying one just be mindful that as soon as the warranty runs blackvue will cost you a fortune to get fixed.
Moreover it has to be sent to Perth at your own expense as they don't have any repair shops in other cities.
7 comments
BlackVue Australia T.BlackVue
Hi Sunny, Sorry to hear you are not completely happy with your BlackVue dash cam. We will forward your feedback to the manufacturer in Korea. As you are aware, your dash cam came with a 1 year warrant... Read more
y, however we now offer a 2 year warranty with the new DR650S series if that is of any interest to you, in case you are considering upgrading to the newest model? We do encourage you to contact your original retailer for out of warranty support, as they may be able to offer you a discounted repair or upgrade. All our repairs are charged at cost, as per the manufacturer's request and need to be carried out in Perth, which is the location of our office. However, we are happy to reimburse you for postage if you wish to send us the camera for repair. Thank you,BlackVue Australia T.BlackVue
Hi Sunny, I have spoken with the RMA team further and while your unit is well outside the warranty period, we would like to help you out here. We have heard your concerns and would be able to repair t... Read more
he system for you at no charge. Can you please send us a copy of your receipt so we can confirm your unit is from one of our authorised dealers by email? We also have upgraded your units WiFi module last year free of charge, and as confirmed we are happy to repair your camera that is almost 3 years old. We do our very best to offer after sales service for BlackVue customers, and are upholding all requirements under Australian Consumer Law.Hi team, yes the camera got upgraded with WiFi module and that was very nice of you, however with the timezone being incorrect on the camera it is annoying when the camera is well looked after.
D... Read more
ealer where I bought the camera from don't sell blackvue anymore as I went to get a new dashcam for my new vehicle Suburu XV and he tried to sell me brand called " Thinkware" but I didn't buy it.Similar opinion? Write a review on ieatwords.com.au!
PeteMelbourne
- 5 reviews
- 1 like
Outstanding service.
Had to have the wife's BlackVue DR650GW -2CH camera repaired recently by autoBlackBox.com.au in WA and would like to say what a pleasure it was to deal with such a professional organisation that gave you a level of courteous service with a speedy turnaround time. Certainly would not hesitate to recommend this company to anyone.
1 comment
BlackVue Australia T.BlackVue
Hi Pete,
Really glad to hear that you're happy with your dash cam and that we were able to service your warranty as quickly as possible.
Thank you,... Read more
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WallyworldMaroochydore, Queensland
Had some issues at the start but been running fine ever since
Bought and had the Blackvue DR650GW-2CH cam and T-Power UPS hard wired into my Mercedes Benz W205 C250 around mid June 2015 by Maroochy Car Sound. Had some issues at the very start with the DTV as a result of the cable to rear camera not being shielded properly but once that was resolved its been running fine ever since. I like the fact that I can now rely on it working every time I drive anywhere and it gives me peace of mind. I would never go back to the other brands. I have tried several other brands and they did not come close.
I like the fact that whilst the car is parked I have assurance that I am filming anyone that tries to scratch or steal anything.
1 comment
BlackVue Australia T.BlackVue
Hi Wallyworld,
Thanks for taking the time to leave a review. Great to hear your camera system is working well and protecting your car.
Thanks Again,... Read more
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Find out how BlackVue Dual Camera DR650GW-2CH compares to other Dash Cams
Know better, choose better.
Scott PSouth East Queensland, QLD
- 3 reviews
- 2 likes
Best Car Camera on the Market
The Blackvue is the best car camera on the market. Crystal clear picture, excellent features and easy to use software that easily bluetooths to your smartphone. If you're in the market for a car vamera, do yourself a favour and buy one of these for your vehicle, you wont regret it.
1 comment
BlackVue Australia T.BlackVue
Hi Scott,
Thanks for your review. Glad to hear you are very happy with your BlackVue.
Cheers,... Read more
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SandyNewcastle, NSW
- 8 reviews
- 35 likes
A Definate Necessity
I have learnt quickly in Newcastle & Central Coast NSW that double centre lines, traffic lights and stop signs around here are only for be law abiding citizens. And sorry, that's very few, considering I see 70 year olds overtaking in school zones and back streets and 8/10 drivers heading towards you with their drivers side wheels 1/2 metre across centre lines oblivious to their poor driving skills. In the UK, you would be arrested and charged. Anyway, I purchased this CAM out of necessity. The CAM works well and does the job its intended for.
2 comments
BlackVue Australia T.BlackVue
Hi Sandy, Thanks for taking the time to leave a review. We hear similar stories to yours far too often and it seems the only way to protect yourself and combat 'bad drivers' is with arming yourself wi... Read more
th a Full High Definition dash cam such as the BlackVue. If you capture anything of interest feel free to upload it to our Facebook page 'BlackVue Australia'. Thanks again, Tom. Auto BlackBox Pty Ltd.I will upload one soon. Crazy driver 1/2 metre over double centre lines around a blind corner (curb side parked cars and vans in our lane block line of sight) and head on crash in to tractor - ouch !
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DerickWA, 6171
- 3 reviews
- 2 likes
Worked well at first, now causing problems.
Worked great at first, but now continually telling me that it is 'restarting'. Put a new genuine micro SD into machine but same result. Ongoing attempt to update software, change mamory card, etc, now means that 12 month warranty is up. Will you replace the camera Blackvue, or shall we go statutory warranty?
5 comments
BlackVue Australia T.BlackVue
Hi Derick, Sorry to hear you are having issues with your BlackVue. Have you contacted our RMA team yet? If not, best to contact them using our Warranty and Returns page: https://www.blackvue.com.au/su... Read more
pport/warranty-return/ They will be able to offer you a favourable solution to your issue. Thank you,I hope so, because I have 3 of these cameras - one in each family car....
Cheers.
BlackVue Australia T.BlackVue
Hi Derick,
I have asked the RMA team to keep an eye out for your email.
Thanks,... Read more
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- Dual Camera DR650GW-2CH
- Verified purchase
Great Product!
Awesome service and support from Automotive Superstore, I now have a camera front and rear in each of my cars and feel much safer! Took a little while to install and setup but now I couldn't be without them. They're going to be invaluable in case of an accident. Over the Cloud is great for backup of important events too
1 comment
BlackVue Australia T.BlackVue
Hi Russ,
Thanks for taking the time to leave a review. Good to hear your using the Cloud features available on the camera.
Thanks again,
... Read more
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HaydnSydney
Very happy with my choice
Pretty happy with the BlackVue. It has great resolution, simple install and I thought the ability to watch video on the iPhone app was great too - I bought mine from www.automotivesuperstore.com.au and got a bargain with the hardwiring kit and SD card as a bundle with next day delivery. Would recommend.
1 comment
BlackVue Australia T.BlackVue
Hi Haydn, Great to hear from you and glad to hear you are happy with your new BlackVue :) All the best.
Tom.
Auto BlackBox Pty Ltd.
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Questions & Answers
Tan H.asked
My front camera when view on my smartphone. Show rainbow colour. Rear view working. Any ideas?
2 answers
Have you tried slightly point it down while you're on view with your phone and see if there is still rainbow. It could be the sun reflecting on your window, if you still see rainbow could be your lense. If it is in warranty get in contact who you got it from and send it back.
BlackVue Australia T.BlackVue
Hi Tan,
Thanks for your question.
As others have previously stated, you can try re orientating the camera to reduce the direct sun exposure, however if this doesn't have the required effect you are welcome to contact the BlackVue support team. We may be able to offer a repair option even if the camera is out of warranty.
Feel free to get in touch 9-5 Mon-Fri AWST
Best Regards,
BlackVue Australia
08 9267 5167
Markasked
Can I have it powered up all the time .
2 answers
BlackVue Australia T.BlackVue
Hi Mark,
Thanks for your question.
In short the camera can run continuously, however this is dependent on a suitable power supply.
BlackVue offers 3 power supply options:
1. Power Magic Pro (PMP) This allows the camera to run of the car battery with a voltage cut off, ensuring the car will start upon return. Typical run time approx 4 hours.
2. B-112 Auxiliary battery will allow 6 hours of run time.
3. B-124 Bluetooth auxiliary battery will allow 17 hours of run time.
The above run time are based on a fully charged battery, the battery need approx 40 mins to fully charge.
Feel free to get in touch if you have any other questions.
BlackVue Australia
08 6267 5167
Thank you, I'll look into one of these
ShagShagasked
Hi there,
In June 2016, I purchased two DR650GW-2CH for my wife and myself. Now I'm having issues with them.
About a week ago, mine stopped working, only the blue GPS light is on and it doesn't record anymore.
My wife's one when I remove the power it switches off without shutting down.
Could you please help?
Thanks!
1 answer
BlackVue Australia T.BlackVue
Hi ShagShag,
Thanks for your question and sorry to hear that your camera is having these issues. Can I suggest trying to format your microSD card in a PC and double check that all the file shave been deleted.
Furthermore, feel free to call our support team on 08 6267 5167 and they should be bale to offer some more extensive troubleshooting.
Thank you,
BlackVue Australia.
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BlackVue Australia T.BlackVue
Hi Arauch,
Thanks for taking the time leave us a review and provide us an insight into your personal experience with the BlackVue DR650GW-2CH camera.... Read more
It is a shame to hear that a DOA unit was experienced and now a camera has stopped powering. However we would be more than happy to assist in getting your camera repaired free of charge. We are able to perform the repairs in house at our office in Perth. If you would like to take us up on this offer please get in contact here or on our support email: [email protected] Best regards, Chaim BlackVue Australia 08 6267 5167