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Navman MiVue740 Questions & Answers
33 questions from our users
delmaasked
I have a mivue 745Navan, and it is doing my head in ....it will not allow me format the SanDisk Ultra micro SDHC UHS I card 32 gb.....initially it did and also it will not play anything back to me
No answers
John P.asked
Why won't my DDR MiVue Navman connect to my iPhone 8 plus. I have downloaded the Navman app on my iPhone which sends you to Settings/Bluetooth but is unable to find the dash cam?
1 answer
NavSupport A.Navman
Hi John,
Thank you for posting your query.
We would like to inform you that the Mivue 740 can’t be connected to the phone via Mivue Pro App because because it does not have a WiFi feature.
If you need further assistance, you may also send an email to [email protected].
Regards,
The Navman Team
John T.asked
2 questions..
can you update the miveu740 ?
is there a bracket mount for same ? I hate things stuck on my screen
3 answers
NavSupport A.Navman
Hi John,
Thanks for posting your queries.
For the updates, we haven’t released any yet. You may visit our FAQ site (https://service.navman.com/) from time to time to check for firmware update for your device.
For the bracket mount, we only have the suction type and 3M type for your device. You may visit the appropriate link below to check them:
Suction type
Australia: https://www.navman.com.au/windscreen-mount-for-mivue-6-serials
New Zealand: https://www.navman.co.nz/windscreen-mount-for-mivue-6-serials
3M type
Australia: https://www.navman.com.au/3m-windscreen-mount-for-mivue-6-7-8-series
New Zealand: https://www.navman.co.nz/3m-windscreen-mount-for-mivue-6-7-8-series
Please feel free to redeem our coupon code "REGOFFER1" at the checkout and enjoy 15% off all accessory products from our online store.
Kind Regards,
The Navman Team
I was wanting to mount it up by the mirror off the screen and power it from 12v from the light source. From my experience the suctions break down with sunlight and they fall off the screen every few weeks.
Is there another lead available rather than the huge cigar lighter plug .. ?
Thank you
NavSupport A.Navman
Hi John,
We have the Navman Rearview Mirror Dash Cam Mount available for purchase. To process the order, please visit the link below:
Australia:
https://www.navman.com.au/products/accessories/mounts/navman-rearview-mirror-dash-cam-mount
New Zealand:
https://www.navman.co.nz/products/accessories/mounts/navman-rearview-mirror-dash-cam-mount
You may use a Smartbox to power up the device. Smart box can be hardwired to your car’s battery. We recommend that you have an auto electrician to install the MiVue Smart Box. You may click one of the links below to purchase the MiVue Smart Box.
Australia: https://www.navman.com.au/mivue-smartbox
New Zealand: https://www.navman.co.nz/mivue-smartbox
Kind Regards,
The Navman Team
Owen Maughanasked
I have fitted a smart box to my 740. when the ignition is turned of how long does it record darkness there is 4 setting no time 12 hours 24 hours 36 hours. So if you record something do you have to save the files before locking your car because the camera stays on and records nothing. should it go to sleep and wake up if the car is suddenly moved and record what happens
1 answer
NavSupport A.Navman
Hi Owen,
Regarding the Parking mode, the dash camera will not record for 12 hours or for the time set on the Smartbox. It will only record once it detects motion or an impact.
The dash camera will start recording on Parking mode depending on the device settings such as the Auto Entry which sets the level for the G Sensor to activate the Parking Mode. This can be set by going to System Settings>Auto Entry. The parking mode will also start when the car stops moving for about 5 minutes.
Regarding the screen, you have the option to have it always on or to have it turn off automatically after recording starts. For the LCD settings, go to Settings>LCD Standby.
Kind Regards,
The Navman Team
Suthoasked
how long does it record for before over writing the files please
3 answers
NavSupport A.Navman
Hi Sutho,
That’s a good question!
Actually, it depends on the size of your memory card. You may click the link below to check how many videos you can saved on your memory card.
http://navmantech.com/savedvideosonmmc
Hope this helps. Otherwise, feel free to send us an email at [email protected]
Kind Regards,
The Navman Team
Cheers that’s what I was looking for as I use it for up to 12 hours a day
I tried another one and it was only 4 hours, no good returned it
Thanks
NavSupport A.Navman
No worries, Sutho! :)
Rod Smithasked
If used in a taxi is a 32Gb SD card big enough to store a full days driving footage.
1 answer
NavSupport A.Navman
Hi Rod,
Thanks for posting your query.
You may click the link below to check how many videos you can saved on your memory card.
http://navmantech.com/savedvideosonmmc
Hope this helps. Otherwise, feel free to send us an email at [email protected]
Regards
The Navman Team
John W.asked
Navman 745 no sound on playback on pc
2 answers
Oh gosh sorry, I'm not at that point yet.
NavSupport A.Navman
Hi John W.
Please use MiVue Manager when viewing recordings on a computer. You can download the latest version from our FAQ site below:
https://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&faqid=100130248
Hope this helps. Otherwise, feel free to contact our team for any other concerns via [email protected]
Regards,
The Navman Team
KLLasked
I have a MiVue 740 that does not seem to be recording over old videos. There are no new recordings since 31 Oct. (3 weeks ago) Do I need to reformat the SD card or should it just continuously record?
Kayley
1 answer
NavSupport A.Navman
Hi Kayley,
Thanks for the question.
Yes, it would be best to format your SD card to get the issue rectified. Please also ensure that your SD card is on the list of recommended brand and types for your device. For more information about this, you may refer to the link below:
https://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&faqid=131565&Region=Australia%20NAVMAN&Language=English%20NAVMAN
*Note: if it's your first time visiting our FAQ site, select a region first then try the link again.
Hope this helps. Otherwise, feel free to contact our support team on [email protected]
Regards
The Navman Team
Bill Wasked
I have a new MiVue740 Dash Cam. I purchased a Class 10 64GB SD Card and inserted into the Dash Cam. The screen then indicated "Please Format SD Card". Following the directions to format the SD Card, that is, to press the 3 small horizontal bars in the top right hand corner of the screen and select "Format". When I press those bars ..... nothing happens. It appears that those bars are inactive. No menu of any sort comes up. Am I missing something, as I don't seem to be getting of 1st base.
Regards,
Bill W
3 answers
Hi, it is not a touch screen. You have to use the buttons on the side to navigate. I had that problem also.
Thanks . Finally got SD card formatted and the unit working. Bill W
NavSupport A.Navman
Hi Bill W,
Sorry for the delay. It is good to hear that the problem with your device has been resolved.
Feel free to contact our team for any other concerns via [email protected]
Hey nig m. thanks for the helpful tip.
Regards
The Navman Team
Trish T.asked
I have a Navman MiVUE 745 and am having trouble rotating the screen, isn't it supposed to be adjustable ??
1 answer
NavSupport A.Navman
Hi Trish,
Please hold the device and gently rotate the mount. The ball joint will allow you to adjust the position of the device to its mount.
Hope this helps. Otherwise, feel free to contact our support team on [email protected]
Regards
The Navman Team
Karenasked
Have just purchased Navman 745 dashcam but can’t connect to my iPhone wifi / what I doing wrong
1 answer
NavSupport A.Navman
Dear Karen,
For online self-technical support, please visit our FAQ site: http://service.navman.com.
Alternatively, you can email our support team on [email protected].
Regards
The Navman Team
Alf Goaterasked
Purchased a Navman Mi view 740,working fine 2 weeks, I made and adjustment on screen, now I cant get my sound on, also have a red triangle with a white exclamacion mark bottom right corner.
3 answers
NavSupport A.Navman
Dear Alf Goater,
For online self-technical support, please visit our FAQ site: http://service.navman.com.
Alternatively, you can email our support team on [email protected].
Regards
The Navman Team
It was taken back to supplier, where upon it was adjusted and rectified, sorry for your trouble and late reply. Al Goater.
NavSupport A.Navman
Hi Al Goater,
We're glad that the store was able to help you resolve your issues.
Regards
The Navman Team
Alf Goaterasked
Purchased a Navman Mi view 740,working fine 2 weeks, I made and adjustment on screen, now I cant get my sound on, also have a red triangle with a white exclamacion mark bottom right corner.
3 answers
Hi There
Sorry I haven't had this issue with mine, although I did find it a bit hard to set up just go through your icons in the settings to turn the sound on again.
I have
done that but still no result, thank you.
NavSupport A.Navman
Dear Alf Goater,
For online self-technical support, please visit our FAQ site: http://service.navman.com.
Alternatively, you can email our support team on [email protected].
Regards
The Navman Team
Molly P.asked
Hi there I was wondering if this unit records whilst the car is off? Does it have a battery or something? Thanks heaps
4 answers
Hi Molly,
You need to purchase the Navman Mivue Smart Box. This will allow the Dashcam to be hardwired to your car battery to allow recording when parked.
Hope this helps.
The sales guy never told me I needed to buy a smart box for recording while parked, my dash cam is simple to install and can be used to record while parked, but it has not got the smart box and is not hardwired to the car, but looking at it, I can still record while parked, because the option is showing on the cam.
It has the option to record while parking yes Melissa, but if you do not have the Smart Box hardwired when you're parked and the car is turned off there is no power going to the device and it will turn off.
Margaretasked
I need to get into menu screen as when it’s recording it’s not showing the recording in screen
1 answer
NavSupport A.Navman
Dear Margaret,
For online self-technical support, please visit our FAQ site: http://service.navman.com.
Alternatively, you can email our support team on [email protected].
Regards
The Navman Team
Margaretasked
Hi just purchased mine having trouble bringing up menu screen
3 answers
Hi Margaret, I returned my unit for a refund, if I did not press the event button within two seconds of what I wanted to capture, it missed the event, it was supposed to record 10 seconds prior to the event button, you should test yours you might be entitled to a refund if it is faulty from new. I cannot help with the menu as I don't have the unit anymore . I bought a Garmin Drive Assist 51 it is not perfect but in my opinion much better, as it goes back further after pressing the event button, don't rely on the lane warning too much it is far from perfect but great to have . The main issue is it is supposed to beep continuously approaching a speed camera, it does not always do that, even though I chose continuous, but it is a navigator and camera in one unit . Worth the extra money.
Thanks for the reply, I have returned it as appears faulty
NavSupport A.Navman
Dear Margaret,
For online self-technical support, please visit our FAQ site: http://service.navman.com.
Alternatively, you can email our support team on [email protected].
Regards
The Navman Team
Luceiasked
Hi,
Last night I needed the vision from my MiVUE 740 . I took it inside and linked to the computer. Nothing. I pressed the on button and the green light appears then amber then turns off. It does it every time I try. I took it back to the car and plugged it in, nothing. Doesn't seem to work anymore. Any ideas what has happened. Thanks. Leisa.
2 answers
NavSupport A.Navman
Dear Lucei,
For online self-technical support, please visit our FAQ site: http://service.navman.com.
Alternatively, you can email our support team on [email protected].
Regards
The Navman Team
I returned the unit and it was found to be faulty. Thank you.
Rogueasked
Why is it that there is no sound when I play the files in my computer? But there is a sound when I play the files in the unit itself.
5 answers
Hi
Are you viewing video in Media Player on your PC/Laptop, as it will not play sound. You need to download the MiVue Manager App and view videos through that. I think the audio is recorded on a separate file along with the GPS and telemetry information. It's a great app anyway, shows GPS info, maps,speeds etc. Hope this helps. Cheers
Is sound turned on in recording, I no longer have this unit so I don,t remember if this option is available, also have you tried using a different player and are your drivers and computer up to date
Regards
Thanks for the reply guys. I've manged to figure it out after posting my question. Yes you're right Mark. I had to download the Mivue Manager. All works now. But I'm very happy with the performance of this dashcam. Very good for an entry level dashcam.
caroj19687aceasked
Hi, just wanted to check which size USB cable the MiVUE740 needs to connect to a computer - is it mini usb? Thanks.
2 answers
Hi caroj19687ace,
Yes it's mini USB, not the micro USB that Android phones use. But you can buy a microsd USB card reader for around $10.
NavSupport A.Navman
Hi Carol,
Sorry for the delay. Yes, the MiVue740 uses a mini-USB cable.
Feel free to contact our team for any other concerns via [email protected]
Hi, Bargainhunt3r. Thanks for the suggestion.
Regards,
Navman Support Team
Peter Oasked
Hi, I have the Mivue740 and when it starts recording there is a small red triangle with a white asterisk showing on the bottom right of the screen? Thank you
2 answers
Sorry....I just saw the reply from Mark C further below re possibly an event, I’ll check that option as when I installed it initially it kept dropping from the windscreen, I expect that’s what has triggered it,,,,thank you, Peter
NavSupport A.Navman
Dear Peter O,
For online self-technical support, please visit our FAQ site: http://service.navman.com.
Alternatively, you can email our support team on [email protected].
Regards
The Navman Team
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