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Richard FSydney, NSW
- 3 reviews
Software patch to fix date/time problem turned my unit into a useless brick
My Move 75 GPS displayed an incorrect current date as 02/09/17 (and 19:34 when actual time in Sydney was 12:42). I tried the following:
1. Download and reinstall latest software via NavDesk didnt solve problem
2. Checking Downloads and FAQs didn't mention this problem
3. Checked Time Zone settings again showed Manual Time Zone as GMT +11:00 (Sydney Time).
4. Tried Auto Time Zone - switched to GMT +10:00, which is wrong for Sydney, and showed incorrect local Sydney time of 18:34
5. Lodged complaint via Navman and received email next day wi...Read more
Purchased in April 2021 at Big W for $100.00.
1 comment
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Questions & Answers
Richard Fasked
I have a Navman Move 75 GPS that keeps displaying an incorrect current date as 02/09/17 (and 19:34 when actual time in Sydney is 12:42).
I have followed your guidance:
1. Download and reinstall latest software via NavDesk – didn’t solve problem
2. Checking Downloads and FAQs – didn’t mention this problem
3. Checked Time Zone settings again – showed Manual Time Zone as GMT + 11:00 (Sydney Time).
4. Tried Auto Time Zone - switched to GMT +10:00, which is wrong for Sydney, and shows an incorrect local Sydney time of 18:34
I have tried other online forums, and they are not much help either.
The GPS was purchased on 02/09/17 (the incorrect current date displayed)
Can you please advise what to do?
3 answers
NavSupport A.Navman
Hi Richard F,
I am so sorry for the late response.
We have a patch update to rectify this as this is likely related to the GPS rollover. An article is now available on our FAQ page below:
https://service.navman.com/m0100/F0110_DownLoad_Faq.aspx?bullid=102143&faqid=AllFaq&Region=Australia NAVMAN&Language=English NAVMAN
*Note: if it's your first time visiting our FAQ site, select a region first then try the link again.
Hope this helps. Otherwise, feel free to contact our support team on [email protected]
Regards
The Navman Team
I have already returned the unit to your local repair facility, who have fixed the problem and returned the unit to me, so all good
NavSupport A.Navman
That is fantastic to hear, Richard!
Feel free to contact our team for any other concerns via [email protected]
Cheers,
The Navman Team
Keith G.asked
Hi
move75lm icon. What does fully charged look like?. The operating manual does not show the battery status
2 answers
On my EZY 250LM Red light up on top left corner goes green when fully charged.
on a MOVE 70LM same light is red when chrging and disappears when charged.
It is in Getting to know your Navman in both instructions
NavSupport A.Navman
Hi Keith,
Meredith is right, the indicator light on the MOVE75/70LM glows in red when charging is in progress, then turns off when the battery is full. You may click here: https://www.navman.com.au/gps-user-guides to download the complete user guide.
Thanks,
Navman Support Team
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NavSupport A.Navman
Hi Richard,
Im glad our team was able to help resolve this for you. we have also ammended the name of our FAQ based on your feedback, to hopefully make identifying it easier. it is now called "GPS ro... Read more
llover day/night mode Patch fix" instead of just "GPS Rollover week update" as we realized customers may not realize this is the patch. You can view it on the first page of service.navman.com after you select your region.