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Navman MY690LMMT Questions & Answers
17 questions from our users
Bruceasked
I have a Navman MY690LMMT which is about 18 months old.
I want to update my maps.
I have connected the device to my computer and my computer acknowledges that the device is connected. I can open the USB Drive and all the contents are displayed on my computer screen.
But that is as far as I can go. I can't communicate any further. The Navman is switched on and I have followed the instructions on the web site.
Any tips? What am I not doing correctly?
I had a Tomtom for 6 years and had no problems.
Your help would be appreciated.
Bruce
3 answers
Hi Bruce. You need to have Navdesk installed on your pc for it to communicate with the Navman. If you don't have the cd that came with the unit go to the Navman site and download it.
Once installed it should automatically check for updates when the satnav is connected. If there are updates available it should detail what is available and then give you the choice of which ones you want to install. From that point the update is automatic.
If that doesn't work then it might be worth contacting Navman to discuss the problem. On the one occasion that I spoke to them I found they were very helpful.
I have had several Navmans over the years and I feel that this is the worst, especially with the battery.
To be honest I have sourced a replacement battery for my old MyescapeIII and have gone back to using that as it is a much better unit in my opinion
Hope this is some help to you.
John
Thanks for your info John.
I have also contacted Navman and yes they are very polite and helpful. I have done what you have advised and what Navman have advised.
However I still can't get communication between my PC and my Navman.
I have had no problems with my Tomtom and am not unfamiliar with PCs. I think there must be a problem with my Navman.
Thanks again,
Bruce
NavSupport A.Navman
Hi Bruce,
Thanks for positing your query.
We are sorry to hear that you are having problems in updating your device.
The first thing I would suggest is to perform a hard reset to the device by poking the reset hole at the back of it, then connect it again to your computer to check if the connection problem has been isolated. If not, please try using another USB cable, USB port, disable/lower down your firewall or try other computer.
Hope this helps. Otherwise, feel free to contact our support team at [email protected]
Hey Disgusted Johnny, thanks for your help.
Kind Regards,
The Navman Team
Luther_Sydneyasked
Once I wanted to download North America maps in MY690LMMT, it's asking $90. Is there any cheaper option plz?
1 answer
NavSupport A.Navman
Hi Luther_Sydney,
Thanks for your question.
We have the 30 days rental map for North America for only $25 (AUD) / $35 (NZD). Please refer to the appropriate link below:
Australia: https://www.navman.com.au/2019-north-america-rental-map-ezy-my-move
New Zealand: https://www.navman.co.nz/2019-north-america-rental-map-ezy-my-move
Please also feel free to redeem our coupon code "REGOFFER1" at the checkout and enjoy 15% off all map and accessory products when you register your device to our website. To know more about this, please refer to the appropriate link below:
Australia: https://www.navman.com.au/navmancustomer/device/create/
New Zealand: https://www.navman.co.nz/navmancustomer/device/create/
Hope this helps. Otherwise, feel free to contact our support team on [email protected]
Regards
The Navman Team
Flannoasked
My newly purchased MY690LMMT does not give the correct address, it can be 50 metres off. It appears to navigate the streets ok. How do i calibrate this unit.
Kind Regards
John F
2 answers
never had that problem so cannot help.
NavSupport A.Navman
Hi Flanno,
Sorry for the troubles. This can be resolved by updating your map. Please click the link below for the steps:
https://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&&faqid=131333&&Region=Australia%20NAVMAN&&Language=English%20NAVMAN
*Note: if it's your first time visiting our FAQ site, select a region first then try the link again.
Hope this helps. Otherwise, feel free to contact our support team on [email protected]
Regards
The Navman Team
Ray H.asked
How do I change the phone that my Navman is connected to
3 answers
Don't honestly know as I don't use the NAVMAN bluetooth hands free system, both of my cars had been setup with the car manufacturers b/tooth system so have not bothed to changed........sorry
Sorry..I persisted with my navman for 3 weeks..due to its failure in delivering speed alerts...voice recognition and low volume ..I returned it and bought a Garmin Drive..perfect.. so Have no idea about phone recognition..and to put it politely I will never have a Navman again.
NavSupport A.Navman
Hi Ray H.
To pair another Bluetooth mobile phone with your Navman, please disconnect the current Bluetooth connection on the mobile phone first. Then, go to your Navmans Settings > Bluetooth > On. Scan the Navman on your another mobile phone and enter 1234 for the password.
Hope this helps. Otherwise, feel free to contact our support team on [email protected]
Hey Trevor, thanks for trying to help.
Hey Jeff, sorry to hear about your experience.
Regards
The Navman Team
jackie k.asked
Is there a way you can get Navman MY69OLMMT, for voice to come through my car speaker like google maps please
3 answers
sorry, cannot help as I don't need additional volume.
have not tried, sorry i can't help answer your question
NavSupport A.Navman
Hi jackie k.,
Unfortunately, your device cannot be connected to the speaker of your car as it does not have a port to allow it. Alternatively, you may want to adjust the volume of your device instead. To do this, go to Settings > Audio > tap “+” or “–” to adjust the volume.
If you have any other queries, you can reach us here:
Regards,
Navman Support Team
George M.asked
delete or 'Navman MY690LMMT' old address
1 answer
NavSupport A.Navman
Dear George M.
For online self-technical support, please visit our FAQ site: http://service.navman.com.
Alternatively, you can email our support team on [email protected].
Regards
The Navman Team
Jeff S.asked
How can I improve speed alerts on my 690LMMT.At present the speed alert is useless. Thankyou.
9 answers
My issue was the low volume. I sent it back and received a full credit.
If I were you I would throw it in the bin. Buy yourself a tomtom 52 much better than Navman
I was tempted to throw..but with tech support all issues are now resolved.
grahamasked
Brand new 690LMMT Unit. Brand new Mac. Can't download any map updates. Phone number queuing system is not working. No tech support. Do I just take it back to get a refund? This is very bad service.
3 answers
Graham. Found mine useless and sent it back for a full refund.
Sorry I do not own a 690LMMT Navman I use a tomtom 52
NavSupport A.Navman
Hi graham,
Sorry for the troubles. Please visit the link below for the instructions on how to update your device: https://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&faqid=131333
Note: If it's your first time to visit our FAQ site, you need to select Australia/New Zealand and then click the above link again to be directed to the correct site/page.
Hi JOHN ROUTLEY, sorry for the bad experience. Hopefully, you will still give our products a chance.
Feel free to contact our team for any other concerns via [email protected]
Regards,
Navman Support Team
Peter Casked
what is font size on street names. Can size be increased if needed.
1 answer
NavSupport A.Navman
Hi Peter,
Sorry for the delay. Unfortunately, the font size of the street names showing on the map of the MY690LMMT cannot be changed. However, what we can suggest is to refer on the top part of the screen (during your route) as the street name of the next turn will display there.
Alternatively, you may also check the street names that you will pass by during your route by tapping anywhere from the map screen > Route > on the top right corner, tap the turn arrow to show the turn list.
Hope this help. Feel free to contact our team for any other concerns via [email protected]
Regards,
Navman Support Team
Ernstasked
cant hear the comments but the volume is full on im not happy with this product
1 answer
Appears to be a fault with the unit, have returned mine and received a full credit.
Ernstasked
its very hard to hear the comments even its on full volume
1 answer
Same problem Ernst..Seems to be a manufacturing fault and I sent it back for a full refund.
Dennisasked
We have just purchased a new Navman MY690LMMT. We are having trouble hearing the directions, even with the volume turned right up. Can someone advise us please?
No answers
Peter R.asked
I have a 690lmmt the orange light is on but no map what is the story
No answers
Pat Calderasked
I would like to know how I remove the device from the mount. The 690LMMT manual indicates the device slides onto the mount but I had to loosen the plastic fastener "nut" and pull the device off. Is that how it is meant to work.
2 answers
It just clips on there is 2 little lugs just push the edges with your thumb
Thank you. Do you know if it is possible to remove the petrol and rest area,pics from the screen when a destination has been set?
bobasked
I purchased a MY690LMMT on the 2nd of the 2nd 2022, after my MY300LMT speaker quit.
the MY690LMMT directions are 90% wrong. I updated the maps, still the same, is the
today I went from PADSTOW to ARNDELL PARK VIA Henry Lawson Drive at every street on the right it said
turn right until I was about 2 kilometers the destination. the MY300LMT did not do this, is it a map update, or something else . route type is set on economical, same as the MY300LMT.
also the battery fully charged. when turned again 12 hours later it is dead will not even light up the screen, the old one would last 2 to 6 days. is there a way to disable the lane merge warning, it very annoying and distracting Regards Bill
1 answer
Dont set it to economical try just choosing the fastest route theirs only a few kms difference between them
the batteries wont last more than a few hours the batteries only meant to be like a backup so they call it lol
i leave mine plugged in all the time in the car if i dint i might get a hour before plugging it in again
i think in the settings under warnings some thing like that you might find way of turning off lane merge
Barbara Raiteriasked
Our Gps is not 1 month old yet. I charged the battery over night before using it. A week ago a message show that the battery was dangeressly low to charge start away. It was connected to the car charger. We notice that the orange light is on when we begin travelling. I have just recharged it now and is showing fully charged. When I put it in the car and connect and turn it on the light is still orange. Can anyone help as is this normal or something wrong with it.
3 answers
Oh sorry forgot to add the model MY690LMMT.
Barbara
You got a week out of the charge you lucky bugger mine doesn't hold it that long. The orange light comes on when its on charge its just normal
NavSupport A.Navman
Hi Barbara,
I would love to set your expectation with the battery of most of our Navman devices. Please note:
• The battery is not to be used or relied upon as a sole power source.
• The device is designed to be connected to the car power adaptor at all times.
• The battery is designed as a backup power source in the event of a short-term power failure/loss from the main power source (cigarette lighter port).
This is normal for the GPS to display 'battery low' when not connected to the power source. So, you have the make sure that GPS is always connected to the Navman car power adapter whenever in use.
For more info about our products, please visit service.navman.com or www.navman.com.au / www.navman.co.nz
Regards,
Navman Support Team
Debbieasked
Are maps of UK a available?
4 answers
yes i think they are but you will have to load it up on the computer and update using NAVDESK
will check mine and see
Thank you!
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