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A Pleasure to deal with
From the first meeting, we found Mike to be very easy to talk to. His quote was clear, easy to understand, and he readily discussed a few details as we required. He always kept appointment times, or called if he was delayed to amend the time if necessary. (This was a HUGE plus for us). Once the work started, his team of workers were all as diligent with times, were respectful of the house and animals, cleaned up any mess and worked hard to complete the job quickly. We are extremely happy with the quality of the work and the whole experience was far less tedious than we expected.
I can highly recommend Mike and know he will not disappoint. Our new en suite is wonderful - Thanks.
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The very best in their field
My wife and I recently decided to renovate our main bathroom and ensuite. We rang the Master Builders association and were given three leading bathroom renovating companies to call so we could obtain a quote from each including Mick Dimis from Newcastle Bathroom Renovations. After extensive meetings with each of the three companies I told my wife that Mick was our Man and that was before we received his quote which was extremely reasonable and the best we received. I'm not one to choose the lowest quote and we would still have chosen Mike even...Read more
if his quote was the highest. What we were mostly impressed with was Mikes, honesty, enthusiasm and professionalism. From the outset of our works to the finish we could not fault anything. Mick's team of tradespeople were outstanding. Well presented, polite, professional and punctual.. Nothing was to hard from any of them and they went well and above over our highest expectations. A true pleasure to deal with. Our family and friends are in awe of our new bathroom and ensuite and I've already started recommending Mike and his team to clients and friends.. 11 on a scale of 10!!! Well done Mike for setting such a high standard...Similar opinion? Write a review on ieatwords.com.au!
chantelwarners bay
Outstanding Bathroom Renovators!
I would like to Thank Mick and his whole team at NBR. I cannot recommend this company enough. Excellent customer service and Quality tradesmen. From the moment I met with Mick I was impressed,he arrived early to give me a quote, he was thorough and a true professional. I had a very specific design in mind and Mick and his team has delivered it perfectly, it is outstanding!!
His whole team were puntual, courteous and clean we had new cream carpet installed prior to our bathroom being renovated and has been left in immaculate condition after t...Read more
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Find out how Newcastle Bathroom Renovators compares to other Bathroom Renovators
Know better, choose better.
Lulubear77AU
- 9 reviews
- 9 likes
Terrible experience from start to finish
The promise of a "working bathroom in 7 days" is a total joke. There were constant problems with the tiles being laid incorrectly; including some badly chipped tiles being used, even though there were three boxes of leftover tiles! Tradies failed to turn up on several occasions, with no notification or courtesy call. The builder promised to call in each afternoon to supervise the job; but after the first few days, seemed to lose interest and it was difficult to get him to return calls/texts/emails. A water leakage problem went on for months, and wasn't fixed until Department of Fair Trading intervened. Overall, a very bad experience which I will never repeat.
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micknor51Newcastle
- 8 reviews
- 8 likes
Excellent workmanship completed in a timely manner.
Mick Dimis and his team were very professional in there approach. All of the different trades turned up when they said they would and cleaned up afterwards. From start to finish the whole job took 3 weeks, it would have been shorter except for a short delay in fitting the shower glass screen. Mick is happy to give advice on tile and style arrangements if required but does not push his ideas unnecessarily.
I would recommend Newcastle Bathroom Renovators to anyone. Thanks guys for a top job.
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Recommend 100%
Cannot praise NBR highly enough. They completely renovated both my ensuite and main bathroom simultaneously. An extraordinary professional and well run business. All the guys are courtesy, friendly and excellent tradies. Mick kept me informed and always returned my calls; he went above and beyond to accommodate the extras I asked for. All work was completed in a timely manner and all rubbish removed. Love my new bathrooms. Thank you Mick all at NBR
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localcoastalLake Macquarie
- 6 reviews
Very poor customer support and communication after completion
Our bathroom renovation started off going well, as work progressed there were small details I had to constantly contact owner about. The promise of a bathroom in seven days is unrealistic, and the work was rarely supervised. Now that the work is completed, or so we thought, contacting the owner has become impossible. No reply to multiple texts. Would not recommend this company now.
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Questions & Answers
Jesseasked
Hello there,
I'm interested in redoing our tired old bathroom and you guys came highly recommended. Before we start I would like to get an interior designer to help us with the layout and selections. Can you recommend someone you know to start the process. Thank you in advance.
Jesse 0402 433 844
No answers
Megan D.asked
HI,
Mick completed a bathroom for me just under 5 years ago in Merewether Heights. About 12 months ago I noticed that a tile or two on the floor had cracked. Today I have noticed that I have about 8-9 cracked floor tiles.... please advise what the warranty is on this and how I resolve this issue.... it is with the tiler that laid the tiles via Newcastle Bathroom Renovations or do I go to the company that supplied the tiles ... it is product warranty? Many thanks Megan
1 answer
I received a text after providing this comment advising me to email [email protected] over 1 week ago and followed up with a text.... surprise surprise.... no reply to my email or my text...... this seems to follow suit with the comments raised here about dodging calls and responsibility when issues arise post completion of work. Very disappointing indeed!
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