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Reviews

(8)
(0)
(1)
(1)
(3)
  • Customer Service
    5.0 (1)
  • Timeliness
    5.0 (1)
  • Job Satisfaction
    5.0 (1)
  • Rates and Fees
    5.0 (1)
Kerry E.

Kerry E.Sydney, NSW

Forever Home Perfect !!!

published

Matt and his team couldn't have been more helpful and professional. They completely stripped bare our old outdated bathrooms x 3 !!! and gave us three beautiful modern sparkling new ones. The process was absolutely painles, every trade we dealt with was excellent. Their attention to detail was brilliant from covering everything in their path that could have been damaged, to millimetre perfect construction. We are so pleased with their work and recommended them highly. Thanks again Matt. The Edward's Family, Kellyville.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
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Very sloppy work

published

Terrible workmanship and horrible service. It’s all about getting the job done quick rather than done right. The should use the same people rather than 5 people doing bits and pieces. Unfortunately the quality of their work is not a good as it was when Fred was monitoring the work. Very disappointed especially in their care for the customers who believe they will do the right thing.

Excellent. Cannot find a better word

published
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Just Beautiful couldn't have picked a better company to deal with,

published

Everything went like clockwork the tradies arrived on time they were very polite. David did a great job designing what I wanted. Everyone that has seen our new bathroom is very impressed.The office staff were terrific I am very happy with my choice of Fred Rose.



Rene

ReneGreen Valley

Very satisfied customers from Green Valley

published
  • Verified customer

Excellent results

published

Once again Fred Rose Bathrooms.did not disappoint. I had my bathroom installed by them 12 years ago and was delighted with the end result. Sold that apartment a few months ago and several buyers commented on how beautiful the bathroom was and were surprised when I told them the bathroom had been renovated 12 years earlier.
The new apartment I purchased needed some work and Matt came out. I couldn't speak more highly of the way the whole process was handled. I have dealt with many tradesmen over the years and because of so many bad experiences always dread getting any work done. It is extremely uplifting to deal with a company which is both ethical and proud of their workmanship. A rare thing indeed.

Suzzie Q

Suzzie QSydney, NSW

  • 20 reviews

Costly

published

We had 2 bathrooms and a laundry done by Fred Rose. When jobs were finished we had issues that needed to be fixed. It took a long time for them to come back. I would look into other options before committing to them.

Tachanyu

TachanyuSydney

We love our bathrooms!!!

published

We had both the bathroom and ensuite done by Fred Rose. Works completed in Dec 2015. We are very happy with the overall work done. Yes the costs were much more expensive but the works were done professionally and the products were of high quality. Yes, there were problems, but they were resolved to our utmost satisfaction. All the peoples we dealt with from both the Padstow and Fairfied offices are very friendly, professional and helpful. I have no hesitation to recommend Fred Rose to my friends.

I love my new bathrooms!

published

I opened the Fred Rose web site in order to set up another renovation.
I was shocked at the negative comments there. Fred Rose replaced 2 bathrooms for me about 18ths ago. I could not fault one step of the process. David was a massive help design wise. Every tradesman used was totally professional and always open to questions if I had any. I often had to leave the house but did so in total confidence that they would finish and lock up for me. I would not choose any other company but Fred Rose to do another job for me.

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12 years ago and the experience still haunts me

published
Liz

LizSYDNEY

  • 6 reviews
  • 9 likes

Not satisfied at all! Totally regret choosing Fred Rose Bathrooms!

published

Problems from start to finish. Supposed to take 3 weeks but took nearly 6 weeks due to incompetency and stuff ups by some of the tradesmen. Some very poor quality of work and no duty of care! They should concentrate less on QUANTITY of work (doing multiple renovations at one time) and more on QUALITY of work taking place because this causes a lack of customer service and unsatisfactory delays in finishing the job! Also, received no apology for the mistakes made by their workers.

Totally regret choosing Fred Rose and would never recommend them to anyone! You're better off choosing a smaller renovation team and get more one-on-one service and more duty of care!

1 comment
Liz
Liz
Jezz

JezzSydney, NSW

  • 13 reviews

Not Happy!!

published

We had a quote approx. 5 weeks ago - have 3 bathrooms that need renovating, have phoned twice and they don't even bother calling back so obviously not in need of new work!! Very disappointing as appeared really professional when one of them came to our house. Would not even bother calling them as you will be wasting your time!!
Seemed professional and been in the business a long time
Zero service

Maryann

MaryannNSW, 2170

  • 8 reviews
  • 9 likes

Totally satisfied with our new bathroom

published
1 comment
Maryann
Maryann

Questions & Answers

greg.pedler

greg.pedlerasked

To all, what was the appro price for the renovations to the bathrooms please

2 answers
Maryann
Maryann

When we got our quote their bathroom renovations were priced FROM $16,000. It all depends on what you require and the quality of the tiles and fittings etc.

Liz
Liz

Just over $22,000 - so not cheap and I have quite a small bathroom as well. We went with Fred Rose because of their reputation and promises. Big mistake!!! Because they are doing multiple bathrooms at once they run like a production line - fine if everything goes according to plan - but I had so many problems with their workmanship, etc I was not given priority in fixing these problems ahead of the other renovations being done at the same time!! Hence, a three week renovation turned into six weeks. IT WAS A NIGHTMARE!! Take my advice and don't choose Fred Rose.

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