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AMSTARBRISBANE
Bad Customer Service
Purchased a pre-workout from the Underwood Store, when I opened the tub the powder was set like cement even though the product was still in date. I took the pre-workout back to the store and they refused to exchange the product or refund the money(they said its company policy to send the product back to the manufacturer for a credit before they can issue a refund, have passed this onto the Fair Trades Office as the book stops with the retailer for me and they sold me the faulty product.
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Bonnie
- 2 reviews
Happily surprised
I was cautious on reading some reviews here, I've been looking around the web for somewhere to buy Herbs of Gold tablets that can be difficult to find in stores (so many local ones are usually out of stock). But given they had actual stores I could call I tried and had the tablets delivered within two days. So very prompt service and even after paying postage, much cheaper than the usual price from the stores. Would order again.
Fast service & inexpensive
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magicrobot
- 15 reviews
Good in store service
I went to the shop at Greenslopes in Brisbane. I wasn't exactly sure what I needed as I am sort of new to this supplement thing. The Manager (I am guessing this person was the the Manager because they were the only one in the store, so I guess that makes them Manager in my book), was very helpful. She had to juggle answering all my questions with serving other people who were coming in. She gave me a free shaker, which I thought nothing of but it actually turned out to be really good. I have checked out the prices in other stores comparing what I paid and I think the were pretty good. I will go back there. Good service is getting pretty rare.
Good service
No complaints
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H.Psydney
Worst Experience of mi lyf
Price was unreasonably high at store than online price . I will recommend not go at any outlets of nutrition ware house as they have very doggy prices.
my purchase was below:
Aminolast real price 49.95, I paid 59.95
multivitamins real price was 39.95,I paid 39.95
C4 extreme real price was 39.95, i paid 54.95..
Ol [censored word removed]
Not ryt
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A horrible delivery and products without best before date
Firstly, I received a product called Calcium Caseinate with not best before label. There were signs that the label had been removed. My mistake was that I had opened the can before I saw that there was not label. As a result now I can't send the product back. The lady from customer service line said that my product is ok because the same type of calcium at their warehouse is still within the best before date. lol
Secondly, my second purchase was a $150 protein which was delivered in a weird way. One day I opened my apartment's door and saw a b...Read more
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Cynthia02MELBOURNE
- 22 reviews
Bad Customer Service
Two hours after making my 1st purchase, I received an email saying my order had been shipped and gave me a tracking #. It seems they issue tracking #'s without actually sending items, because Aus Posts tracking site kept telling me for 4 (business) days that they had not yet rec'd the item to post. When it finally arrived (5 days from Qld. to Melb) the two items were badly crushed due to poor packaging. I emailed the company explaining I wasn't happy and exactly why, and would they like to do anything to keep me as a customer. All I got back wa...Read more
s a short note promising items were shipped the day tracking # was issued, and blaming delays on Aus Post. No mention of damaged goods. Then simply "Sorry you're not happy. Have a nice weekend." Seriously. That's what the email said. So I will never shop with them again! Bad service all around.Similar opinion? Write a review on ieatwords.com.au!
MassAU
Big Brands Warehouse Prices! The leading Supplier of Sports Nutrition
Wow what a massive Superstore every brand every product Nutrtion Warehouse lives up the it's Name.
Service and knowledge is outstanding.
Prices overall best around.
I spend $75 and received FREE t-shirt and Rewards card were I get extra discount next visit.
Definetly worth a look.
It's a little sneaky to find but next to Jett's Gym Victoria Ave Castle Hill.
Customer Service, had everthing
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Useless
When to the sydney store it was in the middle of no where and no one in there it was dead i always go to vitamin king and it rocks like no tomorrow have to wait in a line all the time when we go that's where i normally go to buy my stuff and when to nutrition warehouse to see whats it all about what a waste of petrol never again had some protein called genetic never heard it in my life more like no frills and oxy lite in powder and said it was the same and it was nothing like it what a rip I'm sticking with vitamin king
Everything was neat
Promoting products saying they are the same which are complete different from else where selling brands never heard of somethings are more expensive then other places
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Delivery was so quick!!!
I ordered some protein supplements from Nutrition Warehouse on Wednesday and then received it the following Monday. I was very impressed as I'm situated in a very rural part of Australia. Overall experience was excellent, and will definitely be ordering from them again.
Quick Delivery
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