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bella.
- 4 reviews
- 7 likes
THE BEST!
Nutrition Warehouse are the best! Order online and get my products literally the next day ALWAYS! Even get freebies now and then... when i've had the chance to go into the shop always been greeted nicely and never been pushed into anything, infact i've always gone in there unsure what to buy and always get great advice and offered a range of products of all brands...
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Cil27Greater Melbourne (Outer), VIC
- 22 reviews
Great online service
No issues with ordering online, great products to choose from, easy to navigate and find products. Overall great service online. Fast delivery.
1 comment
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Excellent experience in the Browns Plains store
Went into the Browns Plains store today with only 5 minutes until the store was closing.
Michael was incredibly helpful and knowledgeable about his products and gave me awesome service.
Will definitely be heading back in to buy from him and wont be buying online anymore.
He is an asset to the company and I hope this message gets passed on to him.
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BrianHoppers Crossing
- 4 reviews
Great website with lots of stock
Been buying my protein powder for the past 12 months, no complaints so far. Every delivery has been delivered and with the one time being late due to courier error.
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Tim S
- 2 reviews
- 3 likes
Go elsewhere
Store staff are clueless.
Pushing Genetix just because its the Store CEO's own Brand.
Ridiculously long shipping, around a week from Goldcoast Storage to Brisbane.
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Excellent delivery, received the next day. Everything was neat and all there.
I ordered the whey protein, bcaas, casein and got a free meal prep bag with it. Excellent next day delivery, everything was neatly packaged and I will definitely be ordering online from them again.
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Terrible
I went one of their store in Alexandra headland. First they gave me wrong protein . I came back home with it . Next morning I made my mind to go back nd return the product to them. I asked for refund because they already loosen my trust . The staff was reallly unfriendly, rude to me. They were not willing to give me money back even the product was packed and sealed in same condition. Finally when I ask for their return policy he gave me money back . I will never ever go back to them.
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Excellent online and delivery service.
Bought 3 kg whey protein online at around 8.30 am and received the delivery at my door by 2.30 pm same day. Will definitely be using them again.
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Why do assistants always try to sell you something you don't want?
Went to the Underwood Nutrition Warehouse to buy my favourite protein powder. They didn't have it, so they tried to sell me something else. He talked up this other powder putting facts and figures into it. Got it home, took one scoop and yuk tasted like crap, made me feel sick. I've got 4 kilos of this crap to try and get thru. Would love to exchange for my normal powder. What's your policy on returns or exchanges?
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Terrible. Worst Online Shop To Buy From
Order my products on a Wednesday, this Wednesday coming will be 2 weeks, still haven't received my product yet. I saw the promise of same day dispatch, and you'd think you would get a product 2 or 3 days later but the company is a joke. Refuse to buy from them online again.
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Excellent customer service & great help with returns!!
I purchased a pre workout which was delivered within 2 business days! When I opened the pre workout I realised that it was hard and in big clumps! I emailed them and received a response the same day advising me they checked the other ones in the brand and flavour and they have the same issue. They sent me out a replacement and few free samples also a reply paid enveolope to return the faulty product all within a few days. Bexcellent customer service would shop here again!
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Wonderful
The delivery is speedy. I order and it is always next day delivery and the company has a large range and it is lot cheaper than the shops.
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Great customer service
I recently started going to the new store in coburg. Staff there are very knowledgeable. Extremely nice amd always prepared to spend time answering any questions I have. Great people great service great prices.
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Terrible customer service.
Very disappointed in customer service. I placed a order on the 18th of may for some Optimum nutrition whey and a Pharmafreak product. They state on their site orders before 3:00 pm are sent same day. I waited a week for my products to arive before calling customer service. I was told one of the products I purchased was on back and that I was sent an email on the 18th may requesting if I would like to swap out the product on back order or refund before they shipped my Whey.
Depending on these supplements I checked my emails all week and can gu...Read more
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DanMelbourne, Victoria
- Verified customer
Exceptional Customer Service!
I have been buying from these guys online sometimes and never had a an issue until last week. I received an SNI protein which foamed up excessively and was maybe a bad batch. I contacted a customer service employee called Myles who was very understanding. He immediately asked if I would prefer another product and I replied with a product that was an extra $20 which I made clear I was happy to pay the difference. Not only have they sent out the product, they told me know to worry about the price difference this time, and will send me an Aus Post slip so I can return the original product at no extra cost to me! Very impressed and will continue to buy from here :)
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Pre-Workout & NUTRITION WAREHOUSE
Seeing the post below about pre-workout makes me think! Where are you guy buying from? Why is it that every single tub of pre-workout i have bought off "NUTRITION WAREHOUSE" has had moisture in it, prior to opening? Seems like a scam to me considering the return policy you guys have???
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Perfect Place
Excellent service and huge range loved it. Will tell my friends and return again. I specially loved the prices and professional look.
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NicoBrisbane
Beware! Dodgy returns policy!! You cannot return products or get a refund from the store if your
I bought a tub of C4 Extreme pre-workout from the Brisbane CBD store on 280 Adelaide Street today. After opening the tub i saw the product was completely oxidised and rock hard (suppose to be a very fine powder). Within 30 mins of purchasing the product I returned to the store to exchange it for another tub, of which there were plenty on the shelves. I was told that I cannot return the product for a new one on the spot and that the faulty product had to be sent down to Sydney before they can determine if there is a problem. I was told this woul...Read more
d take at least a WEEK and even then there is no guarantee that i will get a replacement or refund. I will caution anybody considering a purchase from NutritionWarehourse to rather go elsewhere. The price discount on products is not enough to justify this poor service. I will definitely advise everybody in the gym to think twice before giving these guys your money. As consumers and customers we deserve much better service especially in a market as competitive and saturated as the sports supplements industry. There are plenty of alternatives to buy supplements from and I suggest not even looking at NutritionWarehouse. The Airconditioner in the shop worked. That is pretty much it. Ancient returns policy, unaccomadating staff. Just seeking to make a $ without ongoing concern.Similar opinion? Write a review on ieatwords.com.au!
DeclanBrisbane
- 2 reviews
Fantastic Online Price & Service
I have been an occasional customer for about the last 2 years and never had the slightest problem.
Today I purchased a 2.8kg tub of 100% Whey Protein by Balance Nutrition for $99, with it I received a free shaker cup and cooler bag ($59rrp). This is great value when compared to other online retailers who charge up to $129 just for the protein. I frequently compare their pricing to other stores and they are almost always the cheapest.
Not only was my purchase good value for money it was delivered extremely quick.
I placed my order at 8am and had received it by 2pm the sam day.
I can't recommend shopping online at Nutrition Warehouse highly enough.
Inexpensive, Efficient
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Prices very High!! Not so good service!!
Their prices are way too high, Also the staff are not so helpful. I would suggest anyone considering buying instore to shop around to find better deals. I find online retailers sell same item $15 less than what they in nutrition warehouse, I paid high in the beginning, But now I learned to shop smart!!!
Expensive, Not so good customer service
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Cil27
Ordered recently, excellent service recieved again great purchase, received in 2 days 5.5.18