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Awesome Customer Service
I have owned an OzHead hair straightener for a couple of years and have found it wonderful. Unfortunately it started to be erratic about heating up but as it has a 3 year warranty I contacted the company to ask what I should do. They were prompt to respond and all I had to do was send the old hair straightener back and they replaced it with a new one. My daughter also has an OzHead and I have always found the company friendly and prompt in their service. It's hard these days to think of any company that offers a 3 year warranty and it was wonderful to deal with a company that keep their word and did not quibble to replace my old hair straightener. I would thoroughly recommend them!
1 comment
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mansfieldmum
- 3 reviews
Awesome Aussie product!!!
I bought this product as a replacement for my old cheapy straightener. I wanted a quality product but didn't want to pay the extra for brand name like GHD, cloud 9 etc.
I searched product review and with so many awesome reviews and being an Australian product thought I'd give it a go & couldn't have been more satisfied. I bought the pack with the mini straightener & use both products.
The main straightener is very efficient at straightening my wavy but fine hair even when not on maximum. It hasn't snagged my hair & leaves it smooth & shiny. It heats up quickly & I love the adjustable temp setting on main product.
They also have great customer service which is very rare these days & sets them apart from the rest.
Thank you :)
2 comments
Dalma H.OzHead
Thank you so much for the lovely review :) It is very appreciated that you took the time, especially over Easter :) Enjoy the rest of the break and lots of love from all of us at OzHead.
You are most welcome
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Love love love my ozHead straightener
I got my oz head straightener about a month ago I luv it my hair is really curly i mean really curly it heats up quick and straightens my hair very quickly and when done my hair stays straight the whole day yay very happy would recommend this to all my friends and family
1 comment
Dalma H.OzHead
Hi Amanda, Thanks so much for the review - It's very much appreciated:) We just started a special on our website to get a free extra straightener using the code FREEBIE in the checkout so please let y... Read more
our friends know if they are planning a purchase that they should use that code. Please let us know if we can do anything to help in the future.Similar opinion? Write a review on ieatwords.com.au!
Find out how OzHead MKIII compares to other Hair Straighteners
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Does the job perfectly
I bought the Ozhead about 2 years ago and it hasn't missed a beat. It works really well for both straightening and curling. I had a cheap straightener before this and it died after about 6 months. It's well worth spending the extra money for something decent. I would recommend the Ozhead to anyone.
1 comment
Dalma H.OzHead
Thank you so much for the review Angela :)
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Irene70Sydney
- 5 reviews
Excellent product and fantastic customer service
I bought my ozhead just under 3 years ago and was extremely pleased with the straightener. It's the best I've used but sadly it died a few months shy of the 3 year warranty expiring. Ozhead were excellent in replacing my old straightener with a new one within 24 hours of me contacting them. I'm so pleased with my ozhead straightener and the customer service and support has been nothing short of fantastic.
1 comment
Dalma H.OzHead
Hi Irene, I'm really glad that you got it quickly. Please let us know if you ever get any dramas. Keep an eye out as well for e-mails from us closer to the end of your warranty as we do loads of deals... Read more
for people that have been with us for a long time :) Thanks for the lovely review :)Similar opinion? Write a review on ieatwords.com.au!
LizzySydney
Seriously?
My husband bought this as a surprise gift for me, as I've always had a cheap straightener and never wanted to spend a lot of money on one. I can't believe what a waste of money this turned out to be. My $30 one does a much much better job than the ozhead. It also feels very cheaply made and not good quality. My hair does not stay straight with this straightener at all. I would honestly say it's the worst one I've ever used, not sure why there are good reviews on this product? Going back to my cheaper one I have, does a far better job
1 comment
Dalma H.OzHead
Hi Lizzy, I'm so sorry that our straightener didn't work out for you. I suspect that you may have gotten a faulty unit, as the heat-up time and heat retention should be really good. But we do do a ful... Read more
l replacement warranty if you ever want to return it - we also do a 14 day money back guarantee so not sure if you were able to use that?Similar opinion? Write a review on ieatwords.com.au!
love the OzHead
I Love my OzHead straightener, i use mine for both straightening and curling. I had a GHD before the OzHead and haven't used the GHD since, much prefer the Ozhead as it curls a lot better and keeps the shine in my hair.
1 comment
Dalma H.OzHead
Hi Emily, Thanks very much for the review. It's really appreciated :)
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Karen4High Wycombe
Much better than GHD and great customer service
I researched a couple of years ago as my girls desperately wanted a GHD but I came across this Australian straightener with great reviews and cheaper so I thought we'd give it a go and we've loved it. The vibrate option did stop working about 2 months in but I sent it back and it was replaced quickly without problem. My girls still felt they must've been missing out with the GHD so they went halves in one a month ago only to be disappointed. They realise the OzHead is the better straightener and now don't understand what all the fuss is about with GHD.
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Lisy
- 2 reviews
- Verified purchase
Best Customer service I have ever received.
My husband bought one for me a while ago and I was very happy with it until recently.Due to a minor fault I contacted them for a replacement.I could not believe, they send me a new one on the next day.Their customer service is impeccable.
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Find out how OzHead MKIII compares to other Hair Straighteners
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zaz
- 2 reviews
GHD no more. Loving my new ozhead straightener!
It sits comfortably in your hands, glides well. Is not as heavy as other straighteners which makes it easy to keep going, especially at the back of your head. It heats up super fast and is just overall a very good straightener. Hope this is useful for potential buyers :-)
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Cazz2260
- 2 reviews
- 1 like
My favourite Christmas present EVER
Love this hair straightener. Love the fact the plates vibrate and it goes through your hair quickly. Recommend this product to anybody.
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Perfect!!!!!
What an amazing product!!!! The first time I used it people were asking what hairdresser I went to but it was all my new ozhead hair straightener. I am so in love and happy with my new straightener!!!
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Lizzy TWamberal
3rd time lucky
Hi to all the friendly staff at Ozhead,
Maybe, just maybe this time ill be able to keep my new straightener,this is the 3rd one purchased from you as every time I get one some one that steals it, I can say that because they are family members that have visited from overseas and won't see this.The first was my mother in law, stayed for 6 weeks and used it every day, she has fine wavy hair and used a cooler setting, loved it, I never saw it again after she left, but I got great pictures of it in Bali, Singapore,
Egypt and then UK.
Purchased n...Read more
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Awesome
I have been so impressed with my hair straightener that I purchased 18 months ago. I have used a few different types and this has been the best, even better than the GHD I use to own that didn't last. I have very curly hair and use my straighter almost everyday and it has been brilliant and has a great finish. The customer service is amazing. I had a query today and they were so good. Also their hair serum is fantastic too, i use to use orofluido serum which is quite expensive but started using oz head serum when I received it in the package and I find it so much better, not heavy or too greasy. My sister who also bought a straightener from oz head has also been impressed with it. Cheers
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MichelleSydney
Not good at all
I received this as a birthday present from my mum. And I was shocked as to how bad this straightener was. It didn't do a good job straightening my hair it would start to frizz out fairly quickly. And my hair is fairly straight normally. I had to ask my mum to return it and get her money back as it was a complete waste of money. Better stick with my $20 straightener.
1 comment
Dalma H.OzHead
Dear Michelle, I'm sorry that you didn't get along with our straightener but we did everything we could and refunded your mum fully. She even wrote to us to say thanks for the great customer service.
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Find out how OzHead MKIII compares to other Hair Straighteners
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Thank God for Ozhead straighteners!
At last a straightener that actually leaves my hair straight without fizzing up as soon as I'm out in a gust of wind! Perfect to take with me anywhere, versatile and keeps my unruly locks shiny and sleek for hours without drying and leaving brittle broken ends, Ozhead you are a Godsend!
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What a star product !!!!!!!
As a woman with fine curly hair, i could never believe how ozhead straighteners totally transformed my hair into sleek, shiney locks!!!! Thank you ozhead!!!!! I’ve got the perfect christmas present for myself!!! Ho ho ho!! Merry christmas everyone at ozhead!!!!
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suziSydney
Think Pink.... The rest seem to stink!!
Finally a hair straightener that heats perfectly to make my hair shinier than ever!!....forget the rest...only buy the best..... You won't regret it!!
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Jodie AmyLong Jetty, New South Wales
Very impressed
With so many hair straighteners on the market nowadays, we as the consumer get confused about which one is the best and which one we should invest in. I've tried many hair straighteners over my time and OzHead hair straightener has impressed me to say the least! With its reasonable price and stylish box, the OzHead straightener has well exceeded my expectations. The first aspect that I love is the long electrical cord! This is so handy as my powerpoint is annoying far from my mirror, but I was able to use OzHead with no troubles. It heats up to...Read more
230 degrees within 10 seconds and stays hot during use. It was super easy to use, gliding through my hair. What took me by surprise was the vibrating function. You can turn this on/off and it vibrates when you squeeze the two hot plates together. I have never experienced this before and thought it was pretty cool to have some tactile feedback in the process. With a 3 year warranty, this good quality product would be a perfect Christmas present. Thank you OzHead for producing the best straight hair on the market!Similar opinion? Write a review on ieatwords.com.au!
I love my OzHead hair straightener
My hairdresser reccomended the OzHead hair straightener to me and I am so grateful to her for doing so because it has made a great difference in the way I can manage my hair. It has made managing my hair so easy and my friends have noticed how stylish my hair is looking now.
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Questions & Answers
Anitaasked
Hi. I haven't been seen any reviews as to how this goes with curling hair. Does anyone have any feedback regarding this?
1 answer
i have seen hair dresser use it to curl hair.
also the customer service says you can do it.
i have tried curling it myself. need some experience to do so. Especially for the back of the hair if doing it yourself.
but the answer to your question is YES it can curl hair.
Anitaasked
Hi. I'm thinking of purchasing your product for my daughters, ages 11 & 12. The younger one has really curly, ringlet type hair and the older one has dead straight hair. My hairdresser told me that a hair straightener should be able to straighten and curl hair. Is this correct? Thank you.
2 answers
I have gone from natural curly hair to smooth straight hair and loving it, great product and so handy to have at home saves you money as you can do it at home,
Dalma H.OzHead
Hey Anita, Yes your hairdresser is absolutely correct :-) You can curl and straighten with the OzHead straightener very easily. Kind regards.
Leeasked
Looking to buy a new hair straightener as my old GHD is on borrowed time. Very interested in the Ozhead and also the SAS. They seem to be quite similar in function, price and reviews and I really cant decide which to get. Any information would be appreciated?
Thanks
3 answers
Dalma H.OzHead
Hi Lee. Thanks very much for considering us :) Our straighteners heat up to 230 degrees with variable heat control, plus we also have vibrating plates that make the straightening process a lot easier. We also have a 3 year replacement warranty and a 14 day money-back guarantee for you to try them out. At the moment we're also doing free shipping Australia-wide and you can use the discount code MEGAOFFER too and get 20% discount to-boot :) I hope you will give us a go.
Dalma H.OzHead
Hi Lee. Thanks very much for considering us :) Our straighteners heat up to 230 degrees with variable heat control, plus we also have vibrating plates that make the straightening process a lot easier. We also have a 3 year replacement warranty and a 14 day money-back guarantee for you to try them out. At the moment we're also doing free shipping Australia-wide and you can use the discount code MEGAOFFER too and get 20% discount to-boot :) I hope you will give us a go.
Hi Lee
I can't give you any feedback on the SAS sorry don't even know anyone who has one.
My Ozhead - I've had I a few weeks now and I can honestly say my old GHD that this replaceyd was NEVER anywhere near as good as my Ozhead. The Ozhead leaves my hair dead straight and it stays that way all day. I have a fringe that curls up as soon as I leave the bathroom. Not with my Ozhead.
If I use the hair serum with the straightner. My hair stays straight for up to 3 days. Well that's as long as I was prepared to test It. I have always had to wash my hair every single day up until I started with the Ozhead. It's awesome waking up to straight hair and not having to wash dry and style it every single day.
Everyone's hair is different of course. But my experience on my hair is fantastic and I'd highly recommend the straightner and the serum.
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Dalma H.OzHead
Hi Janet, Thank you so much for the lovely review :) I'm glad the replacement got to you quickly despite the Easter post delays. Have a wonderful weekend and please let us know if we can ever assist further :)