May 2022, Pat Pat is providing each reviewer that takes the time to write a review a $5 Voucher. This is applicable to reviewers that submit their review regardless of their review is positive or negative. It is possible that the reviews below are written by reviewers that received this incentive.
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- Verified customer
Great customer service
I've had issues twice with items and the representatives I've spoken with helped resolve things so I could order more items. I keep coming back since they handle problems well.
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- Verified customer
Better than anticipated!!
O.M.G!!! I can not express enough how elated I was when I received my matching mommy and daughter dresses! They were even more fabulous than I thought they would be!! And not to mention that Jam helped me to quickly and thoughtfully with my shopping concerns. Great company and amazing service!
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- Verified customer
Great customer service
I wanted to return an item which size was smaller than expected, great responsive customer service that offered the perfect solution. Shipping was fast. 1 item quality was great,the other less. was Will order again
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- Verified customer
Nice after sale service
The after sale service is good solving my product refund problem and concern. Arrdev replied my email quick and gave such a great help! Thanks a lot and have a nice day.
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- Verified customer
Great experience
order went missing and Jam resolved the issue instantly. Customer service was hard to reach at first, but once they did get in touch, things went smoothly. Thank you Jam
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- Verified customer
Amazing customer service
I reached out for issues with an order and they not only exceed my expectations but also compensating for my time. Extremely quick to respond back! Love pat pat and how they work
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Dani
- 10 reviews
- 3 likes
- Verified customer
Great customer service
I purchased a couple of dresses which weren’t quite what I thought they’d be. Glen was excellent in helping me with my return which has left me very happy to order from this site again.
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- Verified customer
Love PatPat
Johanna was fabulous in taking time to resolve my size issue!
Clothes are cute designs and sizing is accurate. I love being able to match with my daughter. I truly Love PatPat!
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- Verified customer
Customer Service
I purchased some shirts and rompers but they didn't fit. I submitted a return request following the instructions on the site - including pictures of the tags. The response was quick and I was offered different alternatives for returning. The associate, Jimmy, who assisted was very helpful! I will continue to shop on this this website again.
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- Verified customer
Love the affordability
Love the affordability of these clothes! Not only are they affordable, they’re very cute & pretty good quality for the price. The only downside is that the sizing is a bit off for some of the items. Also, if you want to return something, you are responsible for shipping. They are very helpful though and offer other options, such as a voucher for their store, to compensate. The customer service that I received was quick & helpful!
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- Verified customer
Great customer service
I placed two orders on the same day and didn’t receive cash back on one item. I contacted customer service and in less than 24 hours I received a response from a representative by the name of Glen. He was very knowledgeable and helpful and immediately resolved my issue. Great customer service.
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- Verified customer
Great experience!
Over and beyond! I love the merchandise I have ordered and received. The bikini and jumpsuit are true to the colour, sizing and description available on the Pat Pat site. When I contacted the company about another piece of clothing I purchased, I received a response very promptly. I truly appreciate the attention and service I received from Pat Pat, specifically from Jan who has been extremely courteous and professional in addressing my questions. I will definitely continue to purchase clothing from this site. Thank you again!
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- Verified customer
Great Customer Service (Kristoffer) - Ordered Baby Clothes
I bought cute little sets for my baby girl for good prices. They are so adorable. Headband matches the outfit. Unfortunately one item was back stocked after order confirmation I received a quick refund and 15% off for next purchase.
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Great customer service
I bought a couple of nursing tops that didn't quite fit the way I expected. I submitted a return request and within 24 hours I received a response asking for photos. It said in the initial return request that you "can" upload photos but didn't say it was required. Would have made things easier if it would have said "required" photos. All in all once I uploaded the photos I again was responded to within 24 hours with a few return options. I would definitely shop this website again.
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- Verified customer
Great customer service
There was a little bugg when I ordered and Veejay C. helped me through the process to get the right products for me. The answers were clear and the service was quick.
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- Verified customer
Great customer service.
I bought an item that did not fit me. Jayson was very helpful. I was given several options how to resolve the issue. Quick to respond to my emails. I was compensated well for the inconvenience.
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- Verified customer
Great customer service!
I had a return to do because of the sizing and Karen P. responded to me quickly. She offered different solutions that I may be interested in and that would best fit me. She responded in a timely manner and I was satisfied with the merchandise I ordered.
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- Verified customer
Love this site
I love the stylish clothes on this site. I shop for my Granddaughter on here and love to suprise her mom withnthe packages. So much fun. I wasn't sure how the sizing ran on my first order and some of the stuff is a little bit big but that's okay cuz she will grow into it
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AusposthaterHunter Region, NSW
- 3 reviews
- 2 likes
- Verified customer
Beware they wont allow returns!
Bought few baby clothes and they didn't fit. Created a return request through their website 2 times and no response what so ever! Not even an email to say we received your request. Very Disappointing!
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- Verified customer
Awesome website
Loved the product! My husband and I were impressed with the packaging. From how it was in the box to how it was nicely sealed in their custom bag everything was done well and Customer service was great! I will totally recommend my friends and family to buy their product and I will definitely buy again!
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