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5 questions from our users

Lib

Libasked

We have only had our chair for a couple of weeks but notice the leg screws keep coming loose. Has anyone else had this issue?



No answers
Elise C

Elise Casked

Hi,
Is the tray suppose to be level or does it angle towards the baby - our seems to angle towards baby and that doesn't seem right.

1 answer
AngelaB
AngelaB

The tray should be straight. Just check you have everything in the upright position

Annick M

Annick Masked

the back of my seat doesn't have storage clips ? im lost what is the clip on the leg for?

No answers
A.Liu

A.Liuasked

Is it normal that the upper tray cannot perfectly fit the main one? There is gap between them, seems the top tray is too deep to fit the main tray. Should I return it? Bit worry baby clips her finger. Thanks!



5 answers
Shazzbar
Shazzbar

Mine fits perfectly....make sure you have it aligned correctly, never clipped our baby....maybe discuss with the store you purchased from :)

Emily
Emily

Yeh mine snaps in very nicely. So i would be enquiring with the company :)

Peg Perego
Peg PeregoPeg Perego

Hi there, thanks for your question, please give us a call on 1300 131 477 so we can point you in the right direction, kind regards, The Peg Perego Team.

Spela

Spelaasked

How to remove the cover of the seat? We have been using it for a year and I have to put all the cover in washing machine asap! The safety belt is so dirty, we cannot use it without washing in the machine.
Please help me asap!! Thanks!



4 answers
Shazzbar
Shazzbar

I wouldn't put the cover in the washing machine as I think it would ruin it, I haven't checked the manual, just my advice. The harness though, if you push the backing plate (1 underneath, 2 at the top) out, then turn them so you can poke straps back through the opening (there are probably diagrams in the manual) you can take the entire harness off the seat. I would then put it in a delicates bag and throw in the washing machine. If its really dirty,maybe soak it in a per wash like napisan or something first :)

Donna
Donna

On the seat back, just behind the armrests, there're two hooks, left and right. And under each armrest, there is a stud. The seat cover is just hooked on them. My cover is not machine washable. If you got a fabric one I think you can. The harnesses are attached to the seat by 3 plates. They are at the backside of the seat. You just pull each plate out and then lay them flat so you can slide it through the hole. But the waist harnesses are screwed on the seat. I don't think they're detachable. I can only get the shoulder and crotch straps detached. Last, you do need to take the harnesses out first so that you can remove the seat cover.

Spela
Spela

Thank you Shazzbar and Donna for your help. I solved the problem!

I did remove the plate first as Donna described. Than I needed to remove two screws. That was a bit tricky: you have to remove a nut first and in order to do that, you have to fix the screw first (I helped myself with holding screwdriver on screw - so that it would not move, and I remove the nut just with a forceps as that was the only thing I had at home). Once I detached that, the cover went easily. On my cover seat it was marked that I can wash it on 30 degrees Celsius. However I put all on 40 degrees and 800 rpm. I could not believe - it came out of washing machine like *brand new*!! Of course I did not put it in a dryer.

I am amazed. I really could not use it as dirty as it was anymore - wiping is good, but we all know what babies and toddlers do with a food and washing it in the washing machine at least for us it was necessary.

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