87 questions from our users

David D.
David D.asked

Hi there I recently purchased a Rebel 2 (3 months ago) it was working fine had it out of the pool for 2 weeks now it only goes for a metre then stops I take it out of the water check it then put it back it does the same thing any suggestions cheers David



2 answers
Adso
Adso
Steve
Steve
Grace D.
Grace D.asked

My Rebel Suction side pool cleaner will only go around in a small circle. How can I fix this?

1 answer
bryan s.
bryan s.

If it’s more than 1 year old it probably needs the internal drive shaft replaced, as they wear, I has posted about it before, look at the other questions



Viper
Viperasked

My Rebel won’t close all the way. I’ve opened it about 100 times over the last 2 years (because it always gets clogged and quits moving) but now it simply won’t close all the way. Obviously, it doesn’t work now, any suggestions? Thank you

No answers
Mark A.
Mark A.asked

I recently bought my Rebel 2 Pool cleaner for my Pebble pool. The Rebel 2 Pool cleaner is having great difficulty climbing the walls, gets about 6 inches up and just floats back down. I had the pool shop do a call out, they dropped the float level down to about 6 inches up on the first small hose and dropped speed down.

This slightly helped. I was advised it was because of the new tyres especially because of the lugs on the tyres they are pushing the Rebel away from the sides. I was advised that as these wear down I should notice a difference in the climbing.
Is anyone else having this same problem ?

3 answers
bryan s.
bryan s.
Mark A.
Mark A.
Bradley P.
Bradley P.
Chris
Chrisasked

My rebel cleaner has worked good for two summers now but it seems to be "sleeping" more then ever. In a corner, half way up the side wall, it just stops and doesn't move. Once I manually move it back into the middle of the pool it will start working again but soon after goes to sleep again. Any help?

1 answer
Steve
Steve

the suction is not good enough for it to spin about and cover the whole pool ..look at cleaning the pool filter for more suction..or blockages ..or perhaps the cogs are a little worn and you need to replace them with a tune up kit

Wil B.
Wil B.asked

I have a 3 month old Pentair Rebel. It has been working fine until recently. It appears to primarily run in reverse. With the debris/suction opening Facing the rear and handle to the rear. Once it hits the wall, it will flip onto its top and stay there for a long time. Any suggestions?

1 answer
bryan s.
bryan s.

Maybe take a video and take it back to shop if it’s only 3 months old, it’s still under warranty

BILL
BILLasked

Rebel cleaner recently only cleans deep end of pool?
All baskets clear, pressure gauge OK.

2 answers
bryan s.
bryan s.
BILL
BILL

Thank you - will give it a go.

Jeanetter
Jeanetterasked

Can it clean steps, pick up sand.

2 answers
Brett
Brett

Doesn't go up or down my steps and I've never thrown sand in the pool to find out if its picked up.

Raingod
Raingod

It picks up sand but it doesn't climb steps. Very few cleaners can.

Phil M.
Phil M.asked

Brand new Pentair Rebel constantly gets stuck on curved portions of the pool. Any suggestions?

2 answers
Mono
Mono
Honest Bob
Honest Bob

They have a special tyre for tiled pools. Did you have that on your Rebel?

Tiziana F.
Tiziana F.asked

I have no water flow to pump!

1 answer
Paul R.
Paul R.

Might need a backwash

DAV
DAVasked

my rebel 2 cleaner continually tangles it self and then will only stay in deep end. Any suggestions?

1 answer
Kludo
Kludo
Liane S.
Liane S.asked

My rebel keeps turning upside down and does not right it self so then just sits there until we correct it. Any clues please.

3 answers
Brett
Brett

If under warranty, take it back

Trazana F.
Trazana F.

Mine does the same what did you do?

Liane S.
Liane S.

I havent taken it back i think its got something to do with where the weight on the hose is positioned. I will watch i carefully now and decide. Its only 12 month old.

George T.
George T.asked

My rebel is not goin to shallow end on pool and I have replaced tires and gears. Any ideas.?

3 answers
Mono
Mono

Hi George. If you have a tiled pool the Rebel 2 is useless. My unit also only does the deep end and spins away for ages in the one spot when it gets to the wall of the pool.

George T.
George T.

Thanks but I have a plastered pool and worked fine up until recently..

Honest Bob
Honest Bob

Hi Mono, do you have the special tyres designed for tiled pools? SKU 8031.

Jim B.
Jim B.asked

My rebel keeps running in circles. I have replaced the tires .I have opened it up to check for obstructions. Any thoughts?
THANKS

No answers
Nada J.
Nada J.asked

My new rebel 2 won’t climb my Quartzon pool wall it gets to the start of the bottom of the wall and the tyres just spin, not sure what is wrong have tried everything to get it to climb but it can’t

No answers
paul
paulasked

how can I contact pentair dist. in queensland please?

No answers
Karen J.
Karen J.asked

We purchased the Rebel S5 while buying a new pool (above ground put in ground) It has pretty much stopped moving completely, Hubby has adjusted suction, checked for debris and blockages but no luck. Our retailer has advised it only had a 2 year warranty - can you confirm please?

2 answers
Steve
Steve

Hi Karen,
I have adjusted the suction, its still just going around and around.
The other problem i face is there isnt any repair companies here in WA.....

Steve E.
Steve E.

https://www.troublefreepool.com/threads/pentair-rebel-vacuum-making-left-turns.169037/

June R.
June R.asked

My Rebels works nicely for about a year and now its only cleaning half of my pool and only my deep side of the pool. The basket is clean, no leaf stucked. It is really annoying. How can I know if its the problem of the wheel tyre is running out or something wrong with the mechnical parts inside the machine? anyways to check?

2 answers
jrb17
jrb17
Steve E.
Steve E.

https://www.troublefreepool.com/threads/pentair-rebel-vacuum-making-left-turns.169037/

Lyn
Lynasked

I have a Pentair Rebel for about 2 years. Recently it only moves around in a small area and it does not clean the pool much at all. I have checked all the connection and all seemed good. The pool shop I bought it is no longer there. What else can I do to improve it please?

4 answers
Jbsml
Jbsml
Colin
Colin
Lyn
Lyn

Thank you very much JBSML and Colin, I am following up on all your suggestions. Hope they will work.

Chris J.
Chris J.asked

My Rebel frequently ends up on its side, one wheel laying flat against the pool bottom and the other touching nothing. Very frustrating. Any suggestions?

No answers

Get an answer from our members

Other Suction Pool Cleaners

See all Suction Pool Cleaners

Extra Information

ieatwords.com.au award logo

Pentair Rebel is a ieatwords.com.au Awards Winner for 2019 and 2018. Learn more

Other Suction Pool Cleaners

Onga Hammerhead
Kreepy Krauly Sprinta Plus
Kreepy Krauly VTX-7
Kreepy Krauly VTX-3
Zodiac Baracuda G3
See all Suction Pool Cleaners

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.

©  ieatwords.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ieatwords.com.au. Further details in the .