Pope Aquazone Duo Tap Timer 1010377 Questions & Answers
24 questions from our users
Having trouble programing the second hose zone a is set to start at 3am which it does zone b is set to start at 4 but it doesn't please help
I have exactly this problem with one of my two Pope Aquazone Duo as Andrew. Indicates the water is flowing even if turned to manual. Nothing comes out? Could it be a solenoid? This does seem a disaster of a product in terms of reliability
I have a Pope Aquazone Duo (6 months old) and the seal inside is leaking. I tried to exchange it at Bunnings but they do not stock it anymore! Where can I purchase another one and is there any warranty?
Regards
Andrew
Same problem as others:
Having trouble changing batteries. Tried 2 sets of different batteries, but the LCD is still showing 'low'. What could be problem? Had the aquazone for 10 months. Installing batteries the right way.
Is there another internal battery? Am I supposed to disassemble the product?
Not that I am aware of. Corrosion on the terminals? You aren't trying to use rechargeable batteries are you?
Customer Service team You can call them on 1300 134 880, Monday - Friday, 8.00am - 5.00pm CST (Adelaide time).
Time is flashing & can not move to reset
Dear Popes Dorothy Dix,
I bought an Aquazone Duo and the batteries only lasted a few days before running flat. I then bought another unit and now the batteries too are only lasting for about 3 days... Is there something I am doing wrong? or is a manufacturing fault?
Cheers Nifty Nev
Hi Nev,
I'm sorry to hear you are having this issue. It's difficult to pinpoint the cause without testing the unit. The Aquazone tap timers have now been discontinued, so my best advise to you woul...
Read mored be to return it to the place of purchase and get a refund or a store credit.Hi. How do I use my hand held hose with my Aquazone Duo? When I set it on A where the hose is attached B comes on too and that is the irrigation? Cheers DW
Hi Den,
Thank you for your question. You will need to set Zone A manually for it to water only the one zone, but you will still need to set the time. You can find the user instructions by clicking ...
Read moreon this link, which shows you how to set the timer on manual: https://cdn2.toro.com/en/-/media/Files/Pope/User-Guides/1010377-aquazone-duo-timer-manual.ashx?la=en-AU&hash=D5BB1942D3C8FA366CA2302CA457B432F55EBE3FHi I have recently purchased a AquaZone Duo 1010377 it took me a while to figure out how to program it but after watching your video have mastered it ok now.
As it is still raining in my area it is not in use yet. I wanted to know how I can tell that the previous programs I put in have been deleted, may be you can tell me. Syd
I have the pope timer and it works once after programming then it displays that its watering but no water is coming out. I have tried to put it on manual and the same thing happens- while the display shows that its working and counting down, the watering is not happening. I have swapped it for a new one and that is doing the same thing. Regards Andrew
Hi Andrew,
I'm sorry to hear that you are having issues with this timer. Do you mind checking your water pressure? Anything over 800psi will cause issues. If it's not related to the water pressure,...
Hi Andrew,
My apologies, I meant 800kPa.
How do reset the start time currently shows 12am, when you down up or down it will go up or down by one. don't show a normal time.
Hi, can you set different days for diferent zones on the AQUAZONE DUO WATER TIMER 1010377 ??? or do both zones have to work on the same days???
Hi did anyone give you this answer as I am wanting to do the same thing but can’t work out how
Yes, you can program A and B channels independently. Fiddly untill you get the hang of it but great once you do.
I want to know how to test run it
Hi Mary Kate,
Thank you for your question....
Read more If you want to do a test run, then set the tap timer for a time when you are there. To program the timer, you can refer to the video here: https://www.youtube.com/watch?v=2JDpdAz7r70&list=PLxIiNqs8fFA0BfwC8wRMXAMk9XKcWmEyz&index=7&t=0s You can also download the user manual from here:https://cdn2.toro.com/en/-/media/Files/Pope/User-Guides/1010377-aquazone-duo-timer-manual.ashx?la=en-AU&hash=D5BB1942D3C8FA366CA2302CA457B432F55EBE3F I hope the above helps, but if you still need further assistance, our Customer Service team will be happy to help. You can call them on 1300 134 880, Monday - Friday from 8.00am to 5.00pm CST. Regards, The Pope TeamHi,
My screen is showing blank. I assumed the batteries were flat so I replaced them and the screen is still blank. What could be the issue? How can I fix it?
Nick
Hi Nick,
I'm sorry that you are experiencing this issue with your tap timer. Can you please contact our Customer Service team as they may be able to assist you? You can call them on 1300 134 880, Monday - Friday, 8.00am - 5.00pm CST....
Read more Regards, The Pope Teamwhere do you change batteries
Hi Dennis,
The battery holder is located at the back of the timer. You can find the instructions for the timer here: https://cdn2.toro.com/en/-/media/Files/Pope/User-Guides/1010377-aquazone-duo-time...
Read morer-manual.ashx?la=en-AU&hash=D5BB1942D3C8FA366CA2302CA457B432F55EBE3FHaving trouble with change of batteries. Tried with 2 sets of different batterirs...still showing 'low'. What could be problem? Had the aqua zone for 10 months. Installing batteries the right way.
Regards Linda
I have the pope timer and was working ok, but now while it displays that its watering no water is coming out. I have tried to put it on manual and the same thing happens- while the display shows that its working and counting down, the watering is not happening.
All I can suggest is take batteries out and start again and see if that sorts it. Make sure power is gone from the unit before putting batteries back in.
Water has leaked inside our aqua zone duo timer. We can see water about 1/4 way up in the digital display window. That is a lot of water! No problems for a year and suddenly it’s filled up with water. No matter which way we tip the timer, the water does not come out.
Not a cheap product and we don’t want to/should not have to replace it.
Naturally the digital display is all over the place. We have removed the batteries but with so much water inside it will take too long to dry it out.
We would very much appreciate any help. Many thanks.
P.S. we have just replaced batteries and the digital display is now DEAD!!! We are trying very hard not to be totally FED UP - as pensioners we cannot afford a new one - come on, Pope, tell us we can fix this!! Please!!
I have tried to "fix"my defective display after getting the cold shoulder from Pope on a replacement a few months out of warranty. I found that the inside electronics are covered by a hard plastic cov...
Read moreer that is secured with half a dozen screws and a silicone adhesive to make it almost impossible to service. I was able to gain entry to the electronics however could not fix my display problem. If you have water over the display that means it will have covered the electronics as well. Electronics are not very happy about getting wet and will likely not work even if the water was drained out and the unit dried, so the simplest solution is to bin it and purchase another from a manufacturer who has a better customer service.Hi fivedays
Thanks for responding - we were afraid that may be the only thing to do! It really is annoying that these things break down like this and usually just after the warranty expires. What a th...
Jeff.
Very disappointed in this product. It worked well for about 2 years, until it was time to change the batteries. This was indicated on the panel display. (To replace the batteries). Post battery replacement, the unit went 'haywire'. When the unit reached the scheduled time to activate the water supply, the entire display illuminated for about 5 minutes. The unit then 'selected' its own time, which was usually 2 am. When it reached that time, the unit went 'haywire' again. The entire process repeated again and again, resulting in the unit not completing any cycle. My bonsai collection requires scheduled daily watering and this product DID NOT deliver its purpose. I will be purchasing an alternative brand.
Hi with my unit Zone B is not working, it shows on the display that it is meant to be watering (shows tap with water drops) but no water is coming out, its like the solenoid isn't working, and yes the tap is turned on, I have it set so that it waters Zone A and and then 5 minutes after Zone A turns off Zone B turns on Any ideas?
Is this possibly the worst timer ever sold? Congratulations Pope! Thanks for ripping us off
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