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Reviews

3.9

105 reviews
5
(64)
4
(13)
3
(1)
2
(5)
1
(22)
  • Product Quality
    4.2 (10)
  • Return Claim MadeYes (1) · No (12)
  • Shipping
    4.1 (9)
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Reviewer Photos & Videos

Great prices & Fantastic Service

published

Been using these guys for a while now and thought I better provide some long awaited feedback.
And pleasingly it's nothing but positive!
Not only do they have a great range of products but their prices are the best I can find. Highly competitive every time.
Service and support also top notch with fast deliver times and good support when required.

Thoroughly recommend!

2 comments
Printer Supermarket
Tarquin H.Printer Supermarket
Hicksey
Hicksey

DO NOT USE!! They take your money and don't deliver

published

They took my order, delivered 1 item out of 2 ordered, no explanation, it took me to chase them up, no response, then chased them up again and got a basic, backorder notification, which expired. Chased them again, same response. They should NOT sell if they do not have the product in stock. Disgusting communication, no support, they are obviously not interested, Stay clear! Scammers.

1 comment
Printer Supermarket
Tarquin H.Printer Supermarket

Scam

published

Ordered goods in November 2016, still waiting for them to arrive. Each time I contact them I get the usual their in today or tomorrow nonsense & lies. As of this posting I'm still waiting. Stay clear of this place if you want what you payed for. Refuse to return emails as well. I will never use them again. Caveat emptor.

3 comments
Printer Supermarket
Tarquin H.Printer Supermarket

Hi Still Wating, can you tell me if we have managed to fix your issue we are trying very hard to find who you are in our system so we can give you special care and understand where we have messed up.

Still Waiting
Still Waiting
Printer Supermarket
Tarquin H.Printer Supermarket
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Brilliant delivery time

published

Ordered printer ink cartridges on Monday (public holiday) and they were delivered to me first thing Tuesday morning. Amazing I wasnt even expecting them til Wednesday. Unfortunately Id ordered other ink from a different supplier on Sunday and Im still waiting for that COB Thursday...Wish Id found the Printer Supermarket website sooner and placed both orders with them..

  • Verified customer

High Credit card surcharges with every purchase

published

High credit card surcharges with every purchase. The surcharge is not publicised and appears on top of the freight and insurance charges.

1 comment
Printer Supermarket
Tarquin H.Printer Supermarket

Hi Ralph, our credit card surcharges are 1.5% for visa and Master and 3% for AMEX. If you wish not to have any surcharge fees at all we also have direct deposit options where you pay us and save the surcharge, hope that helps.

Hugh

HughBrisbane

  • 5 reviews
  • Verified customer

Amazing Service. Great Price. Cant recommend more

published

I had ordered my multifunction centre from another website. After being mucked around for three weeks they just up and cancelled my order. Desperate and on a time table I spoke to Ben and he advised that the printer/fax was available and would hopefully be delivered the next day. After being mucked around I was very nervous. The price was also even better than the one I had paid for earlier. Low and behold the MFP turned up today. My tech guy has installed it and its fantastic and at half the price. Cant recommend any higher.

Craig J

Craig JGympie

  • Verified customer

A very reptuable and organised company.

published

After researching numerous online printer companies, I chose the Printer Supermarket - I'm a genius!

I placed the order at 1.30pm on a Tuesday and by 10.00am Wednesday it was delivered - Brilliant! I live in a rural setting 3 hrs from Brisbane so this was a complete surprise - less than a day from placing the order. :)

Not only that, the price I paid was competitive in every degree. Price + service - a consumers dream :)

If you are looking for a company that prides itself on logistics and has the customer as its number 1 priority
give them a try - they have me as a repeat customer as I demand service with price and they outstripped my expectations.

Cheers
Craig

PeterB

PeterB

  • 2 reviews
  • 1 like
  • Verified customer

Speedy

published

Bought the printer online in the afternoon, it arrived in rural W.A. early the next day. Great price and delivery.

Trev

Trev

  • 2 reviews
  • Verified customer

Don't rely on support

published

Had a problem with a faulty cartridge and did not want to know about, yea their shipping is great and prices are competitive, but support forget it. Will never use them again.

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  • Verified customer

Best genuine Printer sales in Australia

published

I have now purchased six printers from Printer Supermarket. Every time each delivery has been next business day without any hiccups or trouble. Their prices are the lowest from any genuine dealer on the market. Only places quoting lower prices are the various shonky websites with a long history of ripping people off (check these other site's reviews and you will see what I mean). Stick with this company and you cannot go wrong. Great products. Great price. Great service. So impressed with my last purchase of a Samsung laser printer at an incredible price that I just felt I owed it to Printer Supermarket to give them the 5 star review they deserve.

Knottie

KnottieAU

  • 5 reviews
  • 2 likes

Wow

published

I Placed an order in the evening, arrived at my door in Perth next morning. Highly recommended, will definitely use them again.

Ryan

RyanGeelong

  • Verified customer

Terrible - Once you brought it - good luck returning it

published

We brought the wrong printer and wanted to swap it over. We were unable to get any responses from anyone. These sort of sites make me want to buy from actual shops where you can actually return them and speak to a real person. Thumbs down printer supermarket.

jps323

jps323Australia

  • 13 reviews
  • 2 likes

What great service and value!

published

Received the printer the next day Christmas Eve! Fantastic! 100 stars!
The machine is awesome.
Absolutely thrilled to bits, thanks!

eXCELLENT !

published

The toners were delivered the next day and the price was around half what I had been paying - thanks Printer supermarket for saving me hassle and money.

Great service and good prices

published

We are a medical centre and are purchasing the printers and toners as they are cheaper than our current provider.

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Great service

published

First time using this site was impressed with quickness of delivery (next day) and great price, will definitely use again.

Great for busy business owners

published

Always go to this website for my printer cartridges, great prices and really quick, fuss free. Saves me time and money. Easy!

Great

published

Printer is great, very good value for money and print quality. Bit of a lack of communication about when the printer would arrive but apart from that all good.

Excellent Price and Service

published

Following a day traipsing around trying to find a decent printer at various stores with no luck, I contacted Printer Supermarket for advise. They answered both chat and phone calls to help make a decision. The printer was ordered at 3.30pm and delivered at 12.00pm the following day. Perfect.

Rob

RobDalby QLD

  • 3 reviews
  • Verified customer

Do not folow delivery instructions

published

I made a poor choice in thinking they could follow simple delivery instructions and wasted 10 days thinking I was getting a printer only to find out it was left 60 km way with no way to pick it up. I would think very hard before buying anything off these people again.

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Questions & Answers

Winston T.

Winston T.asked

any printer HL-2142 ?

No answers
Winston T.

Winston T.asked

Hi do u have printer brother HL-2142?

1 answer
Fired Up
Fired Up

Check their website

eric

ericasked

Does this site have promotional code?

2 answers
Pam D
Pam D

not that I'm aware of................sori

Fired Up
Fired Up

Do you mean this Product Review site or the Printer site ?

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