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Reviews

5.0

61 reviews
5
(61)
4
(0)
3
(0)
2
(0)
1
(0)
  • Transparency
    5.0 (30)
  • Customer Service
    5.0 (22)
  • Loan TypeVariable Rate (11) · Split (2) · Fixed Rate (1) · Line of Credit (1)
  • Application Process
    5.0 (17)
  • Timeliness
    4.9 (18)
  • Loan used for
    • First Home (6)
    • Refinancing (4)
    • Second Home (4)
    • Investment Property (1)
  • Loan Term28.75 years (4)
  • Online Tools
    5.0 (5)
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Amazing service and support

published

The support and advice we received from Nathan and the Private Capital Management team was invaluable. As first-time buyers, Nathan's experience and guidance throughout the whole process was incredible, he took the time to understand our goal, secured us a great rate and we couldn't recommend him more.

Transparency
Customer Service
Loan TypeVariable Rate
1 comment
Private Capital Management
Nathan I.Private Capital Management
Brendan

BrendanSydney, NSW

Experienced, Professional and a True Expert in his Field

published
Transparency
Customer Service
1 comment
Private Capital Management
Nathan I.Private Capital Management

Thanks Brendan - we are glad that we could help you over the past few years, and promise to keep doing so whilst you live abroad. Nathan.

Knowledgeable, technically savvy and accessible: Highly recommended!

published

As an experienced real estate investor, I have used a number of mortgage brokers in the past. Private Capital Management, however, exceeded my expectations.



They took the time to understand my personal goals, and facilitated the attainment of a complex loan structure that met all of my needs. The Private Capital Management team were accessible, responsive and attentive, and made themselves available for a number of urgent phone calls with third-parties, often at very short notice.

The Private Capital Management team took the time to look after me, as was reflected in their customer service from start to finish. As a result, I have no hesitation in recommending them to my friends, colleagues and fellow property investors.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
Loan Start DateJanuary 2020
Loan used forInvestment Property
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1 comment
Private Capital Management
Nathan I.Private Capital Management
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NathanG

NathanGSydney, NSW

Went above and beyond

published

We are very happy to have found Nathan - We were first home buyers, not familiar with the Aussie system, and with more complicated financing than normal. Nathan took it all in his stride, and offered advice and guidance through the whole process - I don't think we could have done it without him!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forFirst Home
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1 comment
Private Capital Management
Nathan I.Private Capital Management
SarahN

SarahNSouth-Eastern Region, NSW

Caring, knowledgeable and incredibly helpful service!

published

Nathan was such a help to myself and my partner in this process. We are first home buys and Nathan was able to successfully help us obtain the Federal Govt. 1st home buyers scheme - this involved him staying up until 12am to submit the form so that we didn't miss a spot. Nathan went above and beyond, he was available to us, understanding and patient about our total lack of knowledge. We would 100% use Nathan again if looking to buy again. Thank you so much.

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateFebruary 2020
Loan used forFirst Home
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1 comment
Private Capital Management
Nathan I.Private Capital Management
Liam Shanahan

Liam ShanahanSydney Surrounds, NSW

Highly Recommended

published

Very Satisfied with our experience with having Nathan as our home loan broker. He helped guide us through every step of the way and was always just a text or a phone call away if we urgently needed assistance in any matter. Made buying our first home very stress free. Fought hard to get us the best rates possible, while keeping in mind our loan preferences. 10/10 would recommend to anyone in search of a effective and reliable broker service.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan Start DateFebruary 2020
Loan used forFirst Home
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1 comment
Private Capital Management
Nathan I.Private Capital Management

Thanks for the wonderful feedback Liam. We are very happy that the process was smooth and reliable. We are also very pleased that you were one of the 1st Aussies to secure a spot on the First Home Owners Loan Deposit Scheme. Nathan.

Top notch service

published

We approached Nathan for a refinance. The quality and speed of service was unmatched by anyone that we have dealt with before. His recommendation has been excellent and we are now enjoying a significantly lower rate for our home loan. Highly recommended for anyone looking for a professional advisor who goes above and beyond!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateNovember 2022
Loan used forFirst Home
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1 comment
Private Capital Management
Nathan I.Private Capital Management

Perfect experience, amazing Service!

published

We cannot thank Nathan enough.
A friend recommended him to us and we knew from the moment we met him that he would be perfect for us for this process.
He is honest and open, and he helped us select a home loan that was best suited for us. He listened to our wants and needs and gave great advice along the way. He was transparent and held our hands throughout the entire process, as we had no idea what we were doing, and nothing was too much trouble. Easy to contact (even on the weekends!) Nathans work ethic made is a dream to go through this process. We are looking forward to keeping in contact with Nathan and growing our portfolio. We will be recommending him to all of our family and friends. Thank you Nathan!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forFirst Home
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1 comment
Private Capital Management
Nathan I.Private Capital Management

Dear Maddie and Seamus, thank you for the wonderful, kind and honest words. I feel very humbled that you are happy and we were able to be part of your property buying journey and promise to look after you for years to come. Nathan.

Thank you

published

Earlier this year we decided to purchase a home and needed guidance in selecting a home loan. We were fortunate to have found Nathan Ide. He was amazing. He was able to guide us through the detailed application process and was always available to talk things through. His recommendation for a home loan provider has been excellent and we have had a seamless process. Even though we signed the documents in May, Nathan has continued to stay in contact and has checked up on how the loan is going and whether we are happy. We would like to thank Nathan for his kindness, professionalism and willingness to be there. We would recommend Nathan to anyone wishing to secure a home loan and receive financial advice

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan Start DateMay 2022
Loan used forFirst Home
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1 comment
Private Capital Management
Nathan I.Private Capital Management
Finance

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Brian

BrianSydney, NSW

Highly recommended

published

I was very worried about our retirement strategy until I spoke to Nathan. He reviewed our goals and recommended several investment options that would ensure a highly sustainable retirement income for my wife and I well into the future. His prompt professional approach provided us with a very high degree of confidence which in turn led us to adopt Nathan's recommended option. Nathan's advice has provided great confidence to us in these uncertain economic times. I am extremely happy with the advice provided.

Transparency
Customer Service
1 comment
Private Capital Management
Nathan I.Private Capital Management

Thanks for the great feedback Brian. Happy to help!

Amazing service

published

Nathan did a great job assisting us with refinancing. Our project was little more complicated than most, however he made it very simple on our end. His communication and attention to detail is exceptional. Nathan pushed hard with the banks for the best deal possible and negotiated the removal of some very large fees. We are very happy with the outcome and would definitely use him again in the future.

Transparency
Customer Service
Application Process
Timeliness
Loan used forRefinancing
See all answers
1 comment
Private Capital Management
Nathan I.Private Capital Management
LDH

LDH

  • 2 reviews

Excellent service to create a financial plan to achieve our goals.

published

From our first meeting Nathan listened to what we wanted to achieve for our family and worked with us to create a strong financial plan for the future. During the process he provided exceptional communication, which was very reassuring for us as we were interstate customers. From Nathan’s advice it was clear to us that he had sound knowledge across a number of financial areas, reinforcing our confidence in the advice he provided to us for our specific situation. We look forward to continuing to work with Nathan and have recommended him to family and friends.

Transparency
Customer Service
Timeliness
1 comment
Private Capital Management
Nathan I.Private Capital Management

Thanks for the great feedback Lisa and feel very humbled that you would recommend us to your friends. We are happy to have you on-board as clients. Nathan.

Sue Whelan

Sue WhelanPadstow

  • 4 reviews

Highly Recommend Nathan

published

We have known Nathan for a few years now and have always found him honest, upfront and extremely accommodating. He has put forward sound recommendations to us and is willing to invest his time and expertise to see us succeed financially. Nathan assisted with implementing life and income protection for us which has had an extremely positive outcome for improving our well being. I believe Nathan truly cares for his clients.

Transparency
1 comment
Private Capital Management
Nathan I.Private Capital Management

Hi Sue, thanks for your feedback and it means a lot that you feel positive with the strategies we provided. We look forward to working with you on your next chapter and promise to help you achieve your goals. Cheers, Nathan.

Erin

ErinSydney Surrounds, NSW

  • 2 reviews

Couldn't recommend more

published

I worked with Nathan on securing a loan to purchase my first house. From beginning to end the service was timely, detailed, informative and just fabulous! He went beyond my expectations, especially as interest rates dropped in the middle of my application process and he worked to get me a better rate than initially offered. Would not hesitate to recommend.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
1 comment
Private Capital Management
Nathan I.Private Capital Management

It was so easy

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Start DateMarch 2022
Loan used forSecond Home
See all answers
1 comment
Private Capital Management
Nathan I.Private Capital Management
Finance

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Daniel L.

Daniel L.Sydney, NSW

Solid, honest advice.

published

Nathan has provided solid and honest advice. He has made a huge difference in restructuring various aspects from home mortgage to life insurance and superannuation. Highly recommend to anyone looking for advice.

Transparency
1 comment
Private Capital Management
Nathan I.Private Capital Management
Darren

DarrenSydney, NSW

That feeling you're being looked after

published

I've been working with Nathan now for over 12 months, after referral from a friend. Nathan has taken me through a process of establishing my goals and then breaking the activities down into manageable pieces. His guidance has been pitched at a level that is easy to understand and has left me with a feeling that I'm being looked after.
Working together we've completed a couple of "imperatives", that have out me in a better financial position, as we work towards the longer term goals.

Transparency
1 comment
Private Capital Management
Nathan I.Private Capital Management

Dear Darren - we are very pleased that you are happy with our work and that it was easy to understand. We promise to keep looking after you to help you achieve your goals. Cheers, Nathan.

Kim

KimSydney, NSW

Great Financial Advice

published

Nathan has provided advice to myself and my husband in areas including investments, loan products, super funds and managing debt. We started from a position of not having much of an idea how to weigh up all the options and Nathan was able to provide guidance on a way forward, explaining the various options to us in a clear way. I feel very confident that Nathan has our best interests at heart.

Transparency
1 comment
Private Capital Management
Nathan I.Private Capital Management

Thank you Kim - we are very happy that we were able to make such a profound and positive impact on your family. We look forward to working with you to achieve your new goals. Nathan.

Bryce G.

Bryce G.Sydney, NSW

Comprehensive, responsive and approachable advisor

published

Having been a client of Nathan's for 12 months, I feel much more confident and secure with the direction my finances and investments are taking as a result of working with him. Being a detailed person, Nathan went above and beyond to provide the data behind his recommendations and guided me through the process. He is very responsive and approachable. Nathan has given me greater confidence and traction in my investment strategy and helped plan out the realistic steps to achieve it.

Transparency
1 comment
Private Capital Management
Nathan I.Private Capital Management

Dear Bryce, we are happy that we have made a positive impact and helped you achieve your goals and feel confident with your decisions.

Melissa C

Melissa CSydney, NSW

Fantastic - highly recommend!

published

Nathan is the consummate professional. He took the time to understand our current circumstances, the outcomes we wanted to achieve and delivered a solution that perfectly met our needs. Nathan was incredibly thorough during the entire process, timely with his communication and patient when addressing our questions. His experience and knowledge of the industry and the current climate is first class! Importantly, Nathan genuinely wanted to look after us and this was reflected in his services from start to finish. I have recommended him to so many of our friends and colleagues!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
See all answers
1 comment
Private Capital Management
Nathan I.Private Capital Management

Thanks for taking the time to respond Mel... We are very glad to hear that you valued our communication, patience and knowledge. We loved getting you into your new home!

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Questions & Answers

Khoa T.

Khoa T.asked

Private Capital Management

Dear Mr/Mrs,
I have 2 questions to ask you today.
1. I have a bit of savings, I want to try to invest it on stock market. Do you think it is a good idea?

2. I’m also looking forward to purchase a house in near future. What documents do I need to provide?

Let me know if you require further information.
Kind regards,
Khoa

1 answer
Private Capital Management
Nathan I.Private Capital Management

Hi Khoa, thank you for your message and making contact. Please note this is general information only and not financial or mortgage broking advice.

Stock Market Question:
It is very difficult to understand if its a good idea to invest in the stock market at present, as there are so many different variables such as age, risk profile and goals. Investing in the stock market is risky though over the long-term (say, 5 to 10 years) there may be the possibility that you can grow your wealth. The best thing, therefore, is to research and become educated and if you still need support, contact a financial advisor. To start off on your financial education journey, the ASIC MoneySmart website is an excellent impartial source of information.

Disclaimer: The advice may not be suitable to you because it contains general advice which does not take into consideration any of your personal circumstance. All strategies and information provided within this presentation is general advice only.

Private Capital Management Pty Ltd Authorised Representative Number 1239545 is a Corporate Authorised Representative of Advice Evolution Pty Ltd AFSL 342880.

Mortgage Broking Question:
Navigating purchasing a home and getting a loan can be quite complex and a mortgage broker might be able to support you. The documentation requirements are very extensive and depends on your personal circumstances. Like my comments above, the ASIC MoneySmart website is an excellent resource to learn about borrowing money.

Disclaimer: Your full financial needs and requirements need to be considered prior to any offer or acceptance of a loan product.

Private Capital Management Pty Ltd Credit Representative Number 484265 is authorised under Australian Credit Licence Number 389328.

Get an answer from our members and Private Capital Management representatives

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