Naked Wines

Also caught out by the scam. They have been taking $40 from me since May. Rang and they said they would cancel and refund. They are sttill taking the $40 out. Not sure what to do now. BEWARE!!!!

Like other people in this thread about Naked Wines, I got sucked in also. With no intention of becoming a member of anything, and under the impression I was merely buying a carton of wine fom an online retailer, only to find a $40 credit card debit for something I did not order, appear 3 or 4 weks after my wine order. Hopefully it has been resolved as a phone consultant there said they would cancel that "membership" and refund the $40, citing a period of 2 to 5 working days.

After sampling almost a dozen bottles of these lovely bubbles, (not all at once!) still impressed and about to order more. It's light, not yeasty, not sweet, but very (too) drinkable.

Can be a surprise to those who don't know that you pay a monthly amount for credit for wines, but surprised at the price and quality of wines. Money that you pay is enough to choose a case every 3-5 months or so. Other wine services (eg. virgin wines) automatically take $200 from your account every 3 months and send you a random batch of wines which is much much worse. Good and interesting selection of wine!

The wines are great, but Naked Wines decision to save themselves a few cents and use FASTWAY COURIERS (the worst Couriers in Australia by reputuation - have a read about them on ieatwords) as their only delivery option spoils everything. Constantly late, no call centre, have to speak to actual franchise delivery driver with no contact details, who is ruder and smellier than an average Taxi Driver. Why, oh, why do you use them, Naked Wines? Use Courier Please or even better, Australia Post, like everyone else does.

Great concept, pitty marketing department felt the opt-out model is the smart move,
I would love to support small wine players if things were upfront, fair and opt-in from the get-go.

Brilliant concept, great service, cheap drinking of great wines. You would have to be a complete idiot not to understand and comprehend to concept and details. I am an Angel contributing $50 monthly enjoying great wines at a very reasonable price

I got given a so called $ 100 voucher, and I thought " I'll use it to get a few bottles of wine to try. When I read the T & C's, then all the horror story reviews, I realised it's signing you up to ongoing debits. NO THANKS, I think I'll I'll stick with the big chains. Should have known better. NO ONE gives a $100 voucher away without strings attached.

Just another scam disguised as a 'bargain'. I bought tickets to a concert and got a $100 naked wines voucher, but when i went to claim it, i was disgusted by the highly overpriced wines i had to choose from and when my order came in at under $100, the site told me YOU NEED TO ORDER 5 MORE BOTTLES. JUST ANOTHER SCAM AIMED AT BLEEDING YOU DRY

I was speaking to someone about Naked Wines and I was impressed by the concept of supporting small producers so thought I would jump on and order a few to try. Not interested in signing up but that is fine as you can buy by the case. However, when I got to the checkout and realized I could only purchase by storing my credit card details with the company I was out. Far too great an obligation. In the world of PayPal etc. it seems very shortsighted. So I have not ended up trying and won't unless this arrangement changes.

We have ordered from Naked wines for a couple of years now. We love the quality and always get a great deal. Cant fault them actually. Delivery to your door too, whats not to like

Just realised I have been scammed out of $40/month with nothing in return. I took up a free offer but did not willingly give permission to keep taking money. Not only this, they keep changing their name on the transaction description. Eg credit card statements from:-

Naked Win sydney
Naked Angel Sydney
Naked Wines Australia Newport
Beware of this deceptive scam.

As there were other similar credit card amounts for other legit reasons it was easy to miss.

Not to mention the wines was not great so remember making a decision not to continue.

Love the concept, but didn't have a good experience. Ordered a dozen mixed, mediocre is an understatement. Didn't expect them to be amazing, just drinkable and an opportunity to try some new Australian wines.

Like others, I got caught out with the automatic $40 monthly subscription, details of which can only be found in the fine print (i.e. it's not stated anywhere in the body of the emails I received after my initial purchase, or in my profile/account on the website). Yes, you should always read the T&Cs, that doesn't change the fact that this is still blatantly sneaky. This was immediately cancelled and refunded when I rang the customer service number.

Seriously underwhelmed by the quality of the wine and my overall experience.