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Reviews

3.4

37 reviews
5
(11)
4
(8)
3
(7)
2
(5)
1
(6)
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bad quality control sub-standard

published

After calling the Sydney store twice to make sure my wife's bike was ready and explaining I was travelling 100km's to pick the bike up. The bike was not safely inspected. After wheeling the bike out the front door to put it on my bike rack I noticed two flaws - Major concern was front tire not properly seated into rim-very dangerous and the back fender had dent in it. After paying $350.00 for the package and not all items supplied and calling to make sure everything was ready. VERY VERY disappointed. In all fairness the product not supplied will be posted to my home address.
Bike not service
Bad costumer service and bad quality control

Nixie

NixieVictoria

  • 32 reviews
  • 17 likes

Pretty to look at, but not for life

published
Charm

CharmPerth

Loving my 6-speed retro ladies bike!

published

I picked up a 6-speed reid retro ladies bike on the opening day of their Perth store and have been riding to and from the train station every day since. Have had no issues at all except the kick stand is a little loose, which I have tightened up by hand until I go back for the first service. There are two other Reid retro bikes in the cage I lock mine in and a few people had asked me about my bike when I'm leaving at night because they love how they look and they're always pleasantly surprised when I tell them how much it cost!

We'll be heading back in soon to get my boyfriend a City2 Hybrid so we can ride together.
Great starter bike. Smooth ride. Love the colour range! Nice staff in Perth shop.



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Great Choice, Great Value!

published
Seriously26

Seriously26Melbourne

  • 23 reviews
  • 32 likes

Poor overall

published

Take your money but forget to provide service
Didn't receive as ordered had to pick it up from the warehouse . got it home wrong pedal and handle colour
Then no thread where u attach the pedals
Where is the quality control
Will b returning it
A happy customer tells a few an unhappy one tells who ever they see
As it turns out nothing
Cheap manufacture, no quality control poor customer service

2 comments
Reid Cycles
David F.Reid Cycles

Hi Seriously26. We stand by the bikes - if there is no thread as you say we will happily exchange or give you a full refund. This sounds incredibly odd.

Seriously26
Seriously26
Amannok

AmannokHong Kong

Can't Be More Disappointing

published

Bought two from their shop recently for riding to work with my partner considering that it's fairly cheap and new. Within 4 weeks, both of our bikes have broken tyres more than three times, both seats went broken (mine just dropped down even im very light, fixed it in their shop n no help) and gears started making funny noise. Also the Bike is ridiculously heavy and built by very bad metal. My bike stand and the metal which cover the chain just came off easily. Remember to bring a toolbox if you bought one or Simply Don't Buy It.
Nice colour and 50 dollars cheaper than a proper brand
Really Bad Quality even other bike dealers recognized this brand and gave us a funny look

2 comments
Reid Cycles
David F.Reid Cycles
s.wendy.greta
s.wendy.greta

Well @ReidCycles, it seems as though you are very used to people returning bikes with terrible quality! I may still get one, but if it breaks I will return it and definitely not get it serviced.

Blue Vintage Road Bike

published
1 comment
Reid Cycles
David F.Reid Cycles
Bikeee

BikeeeSydney

Alright but poor service

published
1 comment
Reid Cycles
David F.Reid Cycles

Gold stars for customer service

published
1 comment
Reid Cycles
David F.Reid Cycles

@christinegalera - Thanks for writing Christine, always happy to help! Enjoy the bike and let us know if you need anything else. Cheers, Eug

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Very happy customer!

published

Just wanted to say thanks so much for a great transaction!
I picked up the bike from the Brisbane store on Saturday. The guys were so lovely and when the bike didn't fit in my car they were nice enough to take a part of it off and try and help me get it in.

Great service and have already reccomended Reid Cycles to 3 people.
Thanks :)
Great price, good product!

Love it!

published

I love Reid's Ladies Vintage bikes. They are so cute! I bought a gorgeous pink bike with a basket and I just love it. I've been riding it too and from work and it's easy to ride, it's comfortable and it looks good too. I would recommend these bicycles- they are really affordable and I love mine!
Affordable, great look, fun way to get exercise!

1 comment
Reid Cycles
David F.Reid Cycles

@ Stephanie21 - thanks for the review, glad your loving it - cheers!

lovely little vintage number!

published

I'm really enjoying riding my beautiful baby blue vintage style bike complete with basket and brown leather seat/handle bars :) easy to ride, smooth gears, no problems so far. Really comfortable too. Perfect for the beginner rider or those looking for a super cute way to get from A to B!

1 comment
Reid Cycles
David F.Reid Cycles

@jayde_mk: Thanks for the review! If you're looking for even more storage, keep a lookout on our website for awesome rear baskets too, coming soon :)

Beautiful bike!

published

Absolutely adore my new black vintage ladies bike! Bought it in Melbourne to take with me to Perth for a few months for work. Have been riding to and from work every day and don't know how I've put up with public transport for so long. I get compliments all the time about how lovely it looks and on the cute basket. It's perfect for trips to the markets and looks divine carrying a bunch of fresh flowers. Couldn't be happier!
Inexpensive and included lots of great freebies like a pump, water bottle and lights.

1 comment
Reid Cycles
David F.Reid Cycles

Hey Anna, thanks very much! Glad to hear you're having a ball on it. You've got 12 months free servicing so feel free to bring it in when you get back :)

Gorgeous bike!! :)

published

I brought the single speed ladies vintage bike recently and it is not only gorgeous to look at but perfect to ride also. The images on the website are exactlywhat l received which was fantastic (no trick photography). A very sturdy frame that will last years. Reid cycles were so great to do business with.
I would highly reccomend their services.
Beautiful, sturdy and reliable

Red Road runner

published

Love my new retro red and white bike, it looks very stylish, and is very comfortable to ride, i no longer have to hunch over to ride my bike (my old bike had the straight handle bars).I will be taking my new bike for spins around the river followed by coffee at one of the cafe's.
Called it "The red road runner"
I love the look of the new bike and the nice comfy handle bars, the service I received from Reid Cycles was excellent

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Teresa02

Teresa02Melbourne

great bike

published

Love my classy black bike- am riiding comfortably to and from work most days except when i klnow I need a car. would love a back carrier and saddle bags to match as I didnt take up the optional basket. The six gears work opposite to what im used to but work well, its simple and easy to ride and a great classic bike for a great price!
stylish, comfortable and simple to ride
feels a bit heavier but that could be me being less fit!

Myra23

Myra23Perth

Gorgeous bike!

published

My lovely friends bought me the pink vintage ladies retro bike from your online store for my 30th birthday. She is just so pretty and stylish, I named her Mademoiselle.
Mademoiselle is a joy to ride and I get so many compliments on how cute she is. I thought at first that I would just use this bike to get around my local area, to meet friends for coffees on weekends, but I have been riding to and from work and saving money on petrol and parking
Gorgeous design, easy to ride

Page 2 of 2
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Questions & Answers

Amarente

Amarenteasked

Reid Vintage Ladies

Hi, I'm going to buy the Reid Vintage Classic Petite 24" bike, does anyone know if it's designed for a child's seat to be on the back? Thank you in advance.

1 answer
Reid Cycles
Reid Cycles

Hello Amarente,
Unfortunately a Child Carrier / Seat will not work on the Vintage Classic Petite 24" Bike as it is not a Full size Bike. For a Child Carrier to ba able to succuessfully fit onto a bike it will need to be at least require the bike to have 26" or 700C size wheels.
Kind Regards,
Reid Cycles.

Adam

Adamasked

Vintage Ladies 7-Speed Classic

Hi, I have had this for a year, and my wife only rode it twice in that time. Trying to get it ready again for her to ride last week, i realized parts of the braking surface on the rims were peeling off in chunks. Now where and how do i get replacement for these? Front and back wheels. Could i use any road bike wheels and slap on the 7 speed cassette?

1 answer
Ruediger
Ruediger

Reid sells replacement wheelsets for $70 (you get both wheels). But there's nothing to peel off the braking surface: these surfaces are bare alloy. Anything peeling off is therefore some kind of contaminant. I'd recommend taking it into a bike shop so a mechanic can take a look in person and advise.

Additionally, the wheels on these bikes don't have cassettes; they have an older (rare now) setup called a "freewheel". Although these look like cassettes, they're not interchangeable with them. So to fit a different wheel, you would either need a wheel that could accept the freewheel from this bike, or you would need a conventional ("freehub") wheel with a 7-speed cassette. I think these rims are also wider than a typical road bike rim, to take the wider tyres these bikes use.

So, in short, my guess is that there's nothing wrong with these wheels that cleaning won't fix; and that if they ever need replacing you're better off with the Reid parts.

Joyce

Joyceasked

Reid Vintage Ladies

Hi! I'm 165cm and trying to choose between the S or L Vintage Classic Plus. Can I please check the lowest possible seat height from the floor for the L? I'm wondering if my feet would be able to reach the floor on the L-sized frame. Thanks!

2 answers
Reid Cycles
David F.Reid Cycles

Hi,

Unfortunately this review forum is currently inactive. Please phone our North Melbourne store on 9348 9892 and the staff will help you out.

Ruediger
Ruediger

If the bike is set up correctly, your feet should not be able to touch the ground when you're on the saddle.

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