KJMelbourne
The worst van I ever had. Please avoid to purchase it.
If you are looking to buy this sort of van please think a lot. As me and 15 other people we got the contract and we all have bought this van. And everyone has some issues with this van. Don't buy if you are thinking it's cheaper than others. But truth is better pay more rather than feel cheated later.. The issue with this van is poor quality doors, not a great van to drive, poor suspension, in my van many parts were missing. Better check if you still buying this van that everything is working..good luck
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Good van spoiled by brake binding problems
My 2015 Master chassis cab 150dci with a manual gearbox has 30k kms on the clock and has not missed a beat. I use it as a beaver tail recovery truck.
The main issues seem to be with the semi auto gearboxes so if you're thinking of buying go for a manual.
My only gripes are fuel consumption averaging 22mpg and lack of telescopic adjustment on the steering wheel
24-03-2017
Update
I've had major issues with brakes binding on this vehicle. It's been up and down to the dealer over 10 times in the last 18 months. Yesterday I just got the veh...Read more
icle back from the dealer after having new front brake calipers discs and pads fitted under warranty. At this stage they have replaced the entire braking system! Hopefully the fault has now been rectified. It has totally spoiled my ownership experience. I would not buy another Renault Master.
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Stewart STara
- 3 reviews
- 3 likes
Continuing saga of another blown gearbox at 75,000 klms
My earlier review where the Qucikshift transmission blew up at 75k on my 2008 Master Van gets worse as the weeks roll by. Initially I was told it needed a new transmission costing $7,000 which is ludicrous but at least I'd be getting a new transmission. Not so, it's not getting a new transmission only parts thereof. They tell me the auto clutch and brake hydraulics systems carked it and need replacing so it's now $9,000 and I still only get a paltry 20,000 warranty. $9,000 for parts and they confess they have had quite a few vehicles go this wa...Read more
y. It's not at Southern Cross Renault Toowoomba but now Armstrong Renault Toowoomba. Same place, different name. So it seems a common problem with these Quickshit autos, why weren't there recalls? They claim they don't know the history of the vehicle but I had told them in writing that the original owner had only put 47,000 klms on it in 7 years using it for his roof restoration work where he'd drive to a job every 2-3 days. If it was used as a courier in stop start traffic I could understand. If it was used as a courier he would have clocked up the 75,000ks in the first year of ownership and the parts etc would have been replaced under warranty. I'm the 2nd owner and being retired bought it as my recreational vehicle driving around the country so it's and an easier life. So I give in, why would you buy a Renault? Why they're allowed to import this garbage into our country has got me beat and Renault never learnt anything about the transmissions as they keep churning them out. At least Ford learnt and had enough sense to get rid of the Quickshift autos on their Transits. I figured Renault had perfected them given they had been using them for years. More fool me, what a heap of garbage. Steer well clear of Renaults.Similar opinion? Write a review on ieatwords.com.au!
Find out how Renault Master compares to other Vans
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Has almost cost me more in repairs than I paid for van
Bought from dealer with 120k on it. Was the cheapest van at the time at $16k
Droce home and noticed a banging when shifting. I should of test drove it first but i was from interstate. A month harmonic balancer was replaced at cost of $1000 to warranty. Warranty was only for 6 months and things only started to get worse after it ended. Next to go was the hydraulic unit. They wanted $9000 to replace completely. Unfortunately I couldn't afford that at the time. So I complained to Renault and got them to do a recondition one for 4000$ this d...Read more
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Renault Master van
I have just bought a Ford Transit, glad to get rid of my Master van, what a load of crap, had it from new 2012 nothing but trouble they had the van more than i did.
Good riddance Renault van.
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HarrietmouseMetung
good gumdrops
yes i realise i am not writing about a van but thought to put some positives into the situation. Having worked in a ford agency I can absolutely assure you that other brands subject their customers to similar or worse treatment !! It can be just the dealership .I at present own my seventh Renault bought as a demo in 2009 now has113000k.only problem has been a problem with the auto (4 speed torque con)first noticed and complained about at about 20000 k. Dismissed by dealership and again twice subsequently. Finally gave up completely at about ...Read more
65000k and well out of warranty. to their credit Renault fitted a complete new trans. which has performed faultlessly since. IT would be helpful for those reviewing to list type of engine and transmission and year model pleaseSimilar opinion? Write a review on ieatwords.com.au!
Andrewbrisbane
Van is good,warranty repairs are crap in Brisbane
had a new gearbox & clutch fitted $7,500.00,after a coupla months the clutch fell apart,I think they reused some of the original parts,paid 4 new ones,my van is for work,took a week 2 repair the clutch lotsa $$$$ lost,broke a fan belt,cant buy a belt,hafta have a belt kit,fitted $680.00,ten months later bearing are screaming,will b replaced under warranty,1 week 2 get the parts & cant fit the them 4 another week more $$$ lost,I thought when they moved from Mansfield to Slacks Creek things might improve.I was so wrong,no wonder why they goin br...Read more
oke & hafta keep downsizing,there is no customer service 4 warranty jobs,they want the paying jobs,should see a solicitor 4 loss of wages $450 a day February 23rd 2015 Update: 4 new brake discs from Renault $998.00,Brisbane brake & clutch $296.00,same discs imported from France, 4 sets new brake pads $86.00 from Brisbane brake & clutch,Herbert St Slacks Creek - for this price you would get 1 set from Renault-across the road same street,Slacks Creek CV joints,got drivers side CV joint $196.00 - 1/2 the price of Renault & shock absorbers from Pedders - same deal,1/2 the price-all prices are supply only.save yourself lotsa $$$$$ & don't buy from Renault-there are alternatives & the parts are the same you will get from them thievesSimilar opinion? Write a review on ieatwords.com.au!
Worst van in australia
I bought my Renault Master brand new from Peter Warren Warwick Farm. After 8000kms the transmission broke completely and it needed to be changed which was a cost to Renault between $6000-$6500 and it took 3 weeks to fix at Peter Warren Mascot.
After 3.5 years on 79000kms I had to change the gear box at the cost of $8900. The person who does most of the repairs for Renault gearboxes told me it is very common recurring problem with this particular model gear box.
My advice to all...don't buy this terrible van. Its not worth your money!!
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Very happy with our Master vans
Run two 2013 Masters. Both bought new, we do about 60K per year. Both fine so far, but I would stress the need for good regular maintenance. If you run them hard and don't service them, don't expect them (or anything else) to last. Curious about original poster - our two vehicles both older, but factory warranty was 3 yrs/200k, not 100k as claimed. Out of interest, if Mercs are as good as you say, why did you buy Renault? Serious question.
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Find out how Renault Master compares to other Vans
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JoHSydney, NSW
- 10 reviews
- 26 likes
We made a mistake, we bought three!
Our company bought three brand new long wheel base Renault Master vans a few years ago to add to our fleet (Cost=$120,000+). After our many experiences using this vehicle, and getting it serviced by Nissan-Renault service yards, I can say, this van is a total head ache. Once they start to fall apart after your 100,000km warranty, don't expect help from Renault Head Office like you would from Mercedes. We buy our fleet vehicles from Mercedes too and do not suffer as many issues. Yes, the Renault have a more fancy tip tronic gear box, but that's ...Read more
just about it. Had a major issue with one of our Mercedes Ben fleet vehicles, out of warranty for two years, Mercedes head office when asked still payed for 75% cost of labor and parts. When we asked something similar of Renault Australia a few years ago when our Renault Master broke down through our local Renault dealer/service they refused. We regularly service our cars with Renault service, yet these break down issues still arise, and another one of our vehicles broke down last Thursday, brought it straight to Renault North Shore same day, and have not received a call from them about the update on our Renault Master and it is now Wednesday. Called them 8am this morning frustrated, they said they would call back soon, 10.45am now, still no call. Kind of makes you think, instead of spending $120,000+ and countless service dollars for Renault Master parts (which probably afford you to buy you a Porsche 911 by now no, really!), would you be in this position if you had bought three Mercedes Benz Sprinters instead? Kind of kicking yourself at that thought because these vans are now just lemons. There are no words that describe your frustration and bitterness when you feel you have invested so much of your hard work and hard earned money into a vehicle and their servicing yards yet you don't have any return. Quick shift gear box (when it works), Engine (when it works) Gear box and Engine issues plague this machine like a disease. Do not expect any help from Renault Head office.4 comments
I've got an 07 VM 2.4 Transit extended wheelbase cab chassis. i've only had it a month or so and it has 171,000 km on it - drove it from brisbane to canberra in one go - good to drive and seems to hav... Read more
e got rid of all the lemon problems of earlier trucks (and if you read the reviews they were dogs). good cabin and nice touches like delayed aditional auto wipe of the blades when you use the winscreen washer. i'm a fan of the RENAULT and am on this page because im thinking of getting one - the trafic seems to get better reviews than the master - i see a fair bit of grief about the hydraulic unit associated with the gear selector.If you have warranty, it is still a hassle, and it shouldn't be. However, if you live in the country, you will do much more driving than normal city slickers and will use that 100,000km sooner. My bes... Read more
t bet is to use a manual transmission Renault or a Manual Transmission Ford. The Ford, is something I've driven but not owned because it was a hire car because my Renault was BROKEN down in service funnily enough. That said, Renault did go and fix my problems outside the warranty period after I talked to Renault Head Office Customer Service, and they said they will help up to five years after the normal 3 year year, 100,000km warranty has expired for "major failure" issues, which I have had plenty. It is your legal right what ever you buy to expect it to be working order. That means if it's a vehicle or a lollipop. If it use is advertised as such, it must perform as such.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
col gasked
Can you help me with paint colour for touch ups. 2006 master X 70 vin number VF1FDCMHH60640632?
Thanks in anticipation. Col Gale.... [email protected]
No answers
Wayne T.asked
Steveasked
2011 Renault Master X62. My semi automatic quickshift lever is not picking up neutral or changing to manual shift. Also it is starting in 1st gear and then changing to neutral. What do you think the probelm might be.
Regards Steve
No answers
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A1Aussie
Im looking to buy a lwb renault, did they honour there warrenty during the first 100,000 ? and what is the van that you would recomend ? I live in the country and there is only a ford dealer locally. What are your thoughts of the ford?